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  • Profile

Thomaz Galvao

Thomaz Galvao was born and raised in São Paulo, an Afro-Brazilian in a country where half the population is African-descendant, yet remains underrepresented in education, the economy, and politics. “My grandfather and father overcame so many challenges,” Thomaz says.... View Details
  • October 2014 (Revised January 2016)
  • Case

IDEO: Human-Centered Service Design

By: Ryan W. Buell and Andrew Otazo
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,... View Details
Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation and Management; Entertainment and Recreation Industry; Peru
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  • June 2014
  • Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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  • Web

Events - Business History

Business and the Making of the Single European Market" 12 pm to 1:30 pm Apr 30 30 Apr 2025 Virtual Seminar Andrea Lluch (CONICET; National University of Los Andes), "Global Development and International Organizations during the Cold War Era: ILO's Management... View Details

    Stuart C. Gilson

    Professor Stuart Gilson is the Steven R. Fenster Professor of Business Administration at Harvard Business School, and former chairman of the Finance Unit.  His research, teaching, and consulting focuses on the financial, business, and legal strategies that companies... View Details

    Keywords: investment banking industry; legal services
    • 22 Feb 2008
    • Working Paper Summaries

    Consumer Demand for Prize-Linked Savings: A Preliminary Analysis

    Keywords: by Peter Tufano, Nick Maynard & Jan-Emmanuel De Neve; Financial Services
    • 20 Dec 2010
    • Research & Ideas

    Panama Canal: Troubled History, Astounding Turnaround

    A favorite topic of historians and palindrome fans alike, the Panama Canal has perpetually changed the international trade business. In their new book, The Big Ditch: How America Took, Built, Ran, and Ultimately Gave Away the Panama Canal... View Details
    Keywords: by Sarah Jane Gilbert; Transportation
    • 13 Jul 2020
    • Research & Ideas

    Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

    with technology take longer, they're harder to follow. I'm involved, in addition to running Merck, I co-chair the commission in New Jersey about re-opening the state. Corporate America is asking what it needs to do about racial... View Details
    Keywords: by Staff; Pharmaceutical
    • 15 May 2015
    • Research & Ideas

    Kids Benefit From Having a Working Mom

    ©iStockphoto Here's some heartening news for working mothers worried about the future of their children. Women whose moms worked outside the home are more likely to have jobs themselves, are more likely to hold supervisory responsibility at those jobs, and earn higher... View Details
    Keywords: by Carmen Nobel
    • Web

    Events - Creating Emerging Markets

    Events CEM hosts international conferences in-person and online. Our events in Boston, Mumbai, and Santiago have attracted prominent scholars, archivists, and practitioners in the respective regions. Mar 18 18-19 MAR 2024 Boston, MA Oral History and Business in the... View Details
    • September 2019
    • Case

    Teaming Up to Win the Rail Deal at GE (A)

    By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani
    In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details
    Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Industrial Products Industry; Manufacturing Industry; Rail Industry; Transportation Industry; United States; India
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    • March 2014
    • Case

    Jurlique: Globalizing Beauty from Nature and Science

    By: Geoffrey Jones and Andrew Spadafora
    Considers the marketing and strategic challenges faced by natural beauty brands using the case of Australian-based Jurlique, which was acquired by Pola of Japan in 2011. The case opens two years later in July 2013 when Sam McKay, the chief executive officer, on a visit... View Details
    Keywords: Australia; China; Environmental Strategies; Green Business; Marketing; Entrepreneurship; Globalization; Beauty and Cosmetics Industry; China; Australia; United States
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      Dante Roscini

      Dante Roscini holds the Professor of Management Practice Chair endowed by the MBA Class of 1952 at Harvard Business School. He joined the faculty in 2008 after a two-decades-long career in finance. He currently teaches the course Business, Government, and the... View Details

        Benson P. Shapiro

        Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

        Keywords: apparel; banking; beauty products; brokerage; chemical; computer; consulting; e-commerce industry; electrical equipment; electronics; financial services; food; high technology; industrial goods; information; information technology industry; internet; investment banking industry; manufacturing; marketing industry; metals; plastics; printing; professional services; software; steel; telecommunications; wholesale
        • 22 Feb 2018
        • Book

        The New History of American Capitalism

        they are looking at trade relations in early America or considering the transnational history of neoliberalism. The rich literature on “varieties of capitalism” has fed that comparative perspective. And more recently, histories of various... View Details
        Keywords: Manufacturing

          Ray A. Goldberg

          A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

          ... View Details

          Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine

            Alan D. MacCormack

            Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details

            Keywords: automotive; communications; computer; e-commerce industry; electronics; high technology; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry

              John A. Deighton

              John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

              Keywords: advertising; banking; beverage; communications; computer; consumer products; credit card; e-commerce industry; financial services; grocery; hotels ＆ motels; information technology industry; marketing industry; music; pharmaceuticals; professional services
              • Web

              Winners & Runners-Up | New Venture Competition

              Alumni New Venture Competition Winner: Elisa Transforming child nutrition in Latin America through fresh and additive-free meals. 2024 Runners-Up Play Sanso: Satchu-Burgstone Runner-Up Prize Winner, Student Business Track, 2024 New... View Details
              • 29 Jan 2024
              • Research & Ideas

              Do Disasters Rally Support for Climate Action? It's Complicated.

              Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
              Keywords: by Rachel Layne