Social Norms - Publications - Faculty & Research

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

long commutes, household chores, and mindless scrolling on social media. We must make deliberate, sometimes difficult choices that protect the precious hours in our days, Whillans says, whether it’s a big decision like pursuing a... View Details

Keywords: by Dina Gerdeman

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

between explorers and startup entrepreneurs? Michael Tushman: These explorers have the energy, passion, drive, and perseverance to go against the core part of the organization to do this reinvention of IBM or Analog Devices. It also takes the passion of the explorer to... View Details

Keywords: by Lane Lambert

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

activate a social norm that it is appropriate to pursue interests beyond a basic comfort level, even at the expense of others. It may be this activated social View Details

Keywords: by Sarah Jane Gilbert

09 Feb 2016
First Look

February 9, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50562 forthcoming Strategic Management Journal Entrepreneurial Beacons: The Yale Endowment, Run-ups, and the Growth of Venture Capital By: Bermiss, Y. Sekou, Benjamin J. Hallen, Rory McDonald, and Emily Cox Pahnke... View Details

Keywords: Sean Silverthorne

21 Feb 2005
Op-Ed

Is Business Management a Profession?

of highly specialized knowledge, laypersons may not be in a position to pass accurate and fair judgment on the conduct of specialists. Most normative codes, like the ancient Hippocratic Oath for doctors, clearly articulate a profession's... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

decorum, are the norm at Yum! Brands, something Shelman experienced when she accompanied then-COO Mark Chu to one of KFC's Shanghai locations. "You walk into a restaurant and not only do [the employees] recognize him, but they love... View Details

Keywords: by Maggie Starvish; Food & Beverage

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details

Keywords: by Deepak Malhotra

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

is the author of Remote Work Revolution, and the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Joe Fuller: Stay flexible in the uncertain ‘next normal’ There is no need for a partial return to historical workplace View Details

Keywords: by Kristen Senz

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

group of households that did not receive a soap dispenser; altogether, 1,400 of the 2,943 households received dispensers. “The monitoring experiment tried to understand the beginnings of social norm... View Details

Keywords: by Carmen Nobel

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

Ramanna, who holds appointments as the Henry B. Arthur Fellow, supporting the research and teaching of business ethics, and as a Marvin Bower Fellow, helping faculty launch innovative new business agendas. "Capitalism delivers on certain View Details

Keywords: by Michael Blanding

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Organizations with great reputations can draw large and loyal followings. Source: iStock In developed countries, the best friends of businesses are the legal, political, and social institutions—banks, courts, intellectual property... View Details

Keywords: by Sean Silverthorne

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

book, Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how some leaders embrace “deep purpose” as a generative force that can be a catalyst to achieve both impressive economic results and positive social impact.... View Details

Keywords: by Ranjay Gulati

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

impact on the company’s identity, its culture, and ultimately, its success. But lots of research shows that people in positions of power are given a lot more leeway to buck social norms than those with less... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

12 Mar 2021
News

My Favorite Case

Company” In 1997, a portion of the Manila Metropolitan Water and Sewage System is taken over by a joint venture, the Manila Water Company, which must develop the newly acquired employees and assets into a profitable firm. I work in financial markets and have always... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

Web

Research - Behavioral Finance & Financial Stability

the Fed and bond market participants. Policy makers are gradual in setting its short term yields to smooth long term yield volatility. However, market participants anticipate this gradualism. In equilibrium, long term yields stay volatile. The authors derive several... View Details

27 Jul 2010
First Look

First Look: July 27

generations to come. Publisher's Link: http://press.princeton.edu/titles/9261.html The Impact of Corporate Social Responsibility on Investment Recommendations Authors:Ioannis Ioannou and George Serafeim Publication:Best Paper Proceedings... View Details

Keywords: Martha Lagace

28 Apr 2015
First Look

First Look: April 28

theorized to be 1) normative or value-laden, 2) progressing in bursts of change over time, 3) socially constructed and culturally embedded, and 4) associated with logics that shape practices. We develop a... View Details

Keywords: Sean Silverthorne

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

service providers—that are hiring to fill new demand. Also, remote work will quickly become more the norm than the exception on the other side of the pandemic, so organizations should start learning now how to prepare for the Work from... View Details

Keywords: by Boris Groysberg

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge Teams also need to be deliberate about how to stay connected with one another while working from home. New team norms can address feelings of isolation... View Details

Keywords: by Tsedal Neeley

20 Dec 2011
First Look

First Look: December 20

Nordgren, Maarten W. Bos, and Ap Dijksterhuis Publication:Journal of Experimental Social Psychology 47, no. 2 (2011) Abstract Two studies address the debate over whether conscious or unconscious mental processes best handle complex... View Details

Keywords: Carmen Nobel

Publications