Publications

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Research Summary

The Economics of Search

Utilizing data on web searches, we characterize the economics of search and estimate the path of diffusion for information, allowing us to specify how choice sets are actually formed among consumers and examine the impact of cybergeography vs. spatial geography. Joint... View Details

Research Summary

Dynamics of Network Structure and Content in Social Media

Organizations use social media to leverage knowledge contributions by individual employees, which also foster social interactions – activity in blogs, forums, wikis etc. is critical to ensuring a thriving online community. Prior studies have examined... View Details

October 2005 (Revised June 2006)
Case

The Turnaround of Chris-Craft

By: William A. Sahlman, Geremy Connor, Brian Doherty, Andrew Murphy and Taylor Smith

Describes a set of issues confronting the owners of Chris-Craft, a manufacturer of high-end boats. The company can invest in new monobrand stores, new boat designs, and brand extensions (e.g., apparel). The owners have also recently purchased Indian Head Motorcycle out... View Details

Keywords: Entrepreneurship; Luxury; Brands and Branding; Manufacturing Industry; Motorcycle Industry; Entertainment and Recreation Industry; United States

Article

Games of Threats

By: Elon Kohlberg and Abraham Neyman

A game of threats on a finite set of players, N, is a function d that assigns a real number to any coalition, S ⊆ N, such that d(S) = -d(N\S). A game of threats is not necessarily a coalitional game as it may fail to satisfy the condition d(Ø) = 0. We show that analogs... View Details

Keywords: Shapley Value; Coalitional Game; Game Theory; Mathematical Methods

08 May 2022
Blog Post

The Territory of Motherhood: A Reflection in Honor of Mother’s Day

thriving, and these days are now just a part of their stories. Going through this journey the first time was scary and unfamiliar. Going through the same process a second time, with a child already at home, came with a new View Details

Research Summary

Management of Succession

By: Joseph L. Bower

An outgrowth of the work on the corporate office has been a more focused study on the management of succession. This work identified the reasons why the management of CEO succession has proved so difficult for so many companies as well as the way the best companies are... View Details

13 Jun 2019
News

Making Sense of Ads

June 2018
Teaching Note

The Transformation of Microsoft

By: C. Fritz Foley and F. Katelynn Boland

Teaching Note for HBS No. 218-048. In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower... View Details

Keywords: Growth; Corporate Finance; Valuation; Growth Management; Communication Strategy; Transformation; Information Technology Industry; Computer Industry; United States

Purchase

Fall 2016
Article

The Impact of Supplier Inventory Service Level on Retailer Demand

By: Nathan Craig, Nicole DeHoratius and Ananth Raman

To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier’s service level on demand from... View Details

Keywords: Demand and Consumers; Service Delivery; Supply Chain; Order Taking and Fulfillment; Retail Industry

03 Nov 2011
News

Oversight Of Brokers Scrutinized

April 2023
Article

On the Privacy Risks of Algorithmic Recourse

By: Martin Pawelczyk, Himabindu Lakkaraju and Seth Neel

As predictive models are increasingly being employed to make consequential decisions, there is a growing emphasis on developing techniques that can provide algorithmic recourse to affected individuals. While such recourses can be immensely beneficial to affected... View Details

Keywords: Recourse; Privacy Threats; AI and Machine Learning; Information

November 2021
Article

The Dynamics of Gender and Alternatives in Negotiation

By: Jennifer E. Dannals, Julian J. Zlatev, Nir Halevy and Margaret A. Neale

A substantial body of prior research documents a gender gap in negotiation performance. Competing accounts suggest that the gap is due either to women’s stereotype-congruent behavior in negotiations or to backlash enacted toward women for stereotype-incongruent... View Details

Keywords: Alternatives; Gender Gap; Negotiation; Gender; Performance

September 2023
Article

The Changing Role of Managers

By: Letian Zhang

This study argues that the increase in middle management in recent decades was accompanied by a major shift in managerial roles. Increased task complexity and a new management philosophy have reduced the need for direct supervision but generated a much greater... View Details

Keywords: Managerial Roles; Leadership; Groups and Teams; Change; Organizational Structure

16 Oct 2013
HBS Seminar

Minjae Song, University of Rochester

November 2012
Article

The Variance of Non-Parametric Treatment Effect Estimators in the Presence of Clustering

By: Samuel G. Hanson and Adi Sunderam

Non-parametric estimators of treatment effects are often applied in settings where clustering may be important. We provide a general methodology for consistently estimating the variance of a large class of non-parametric estimators, including the simple matching... View Details

Keywords: Treatment Effects; Matching Estimators; Clustering; Applications and Software; Mathematical Methods

20 Nov 2017
Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

line of research “technology reemergence.” It began with his study of the Swiss watch industry, which collectively reinvented itself (and thus survived) in the wake of digital... View Details

Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail

February 2024
Course Overview Note

The Anatomy of Fraud

By: Jonas Heese

Corporate fraud remains a serious problem. Learning how to detect and prevent it, and make better investment decisions, has broad applicability for private and public market investors, as well as for people joining or running companies. This course note describes a... View Details

Keywords: Crime and Corruption; Investment; Accounting; Business or Company Management

2005
Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson

This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details

Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture