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  • All HBS Web  (3,433)
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    • News  (686)
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  • All HBS Web  (3,433)
    • People  (3)
    • News  (686)
    • Research  (2,184)
    • Events  (10)
    • Multimedia  (9)
  • Faculty Publications  (1,102)
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  • 01 Jun 2017
  • News

Case Study: Something New

revenue share on transactions and provide curated fulfillment/logistics. —Tony Chao (MBA 2007) Stay the course and focus only on made-to -order, which is the best way to build a sustainable competitive advantage. The made-to-order model... View Details
Keywords: April White
  • 01 Sep 2004
  • News

Steve Barger (MBA 1974)

world was so different then — no cell phones, software, biotech, or espresso. It’s sure to change as much for today’s graduates, with opportunities to create products and services not yet imagined. When I graduated I took a job consulting... View Details
Keywords: Water, Sewage and Supply Systems; Utilities
  • 01 Jun 2010
  • News

Touting Green Energy’s Potential

MARKEY: Just as the telecom sector was revolutionized in the 1990s by legislation that unleashed competition, so too will a green energy sector be launched, generating enormous wealth creation. In March, at a two-day HBS conference on energy, Congressman Ed Markey... View Details
Keywords: Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
  • 01 Jun 2010
  • News

Faculty Research Online

management literature. See http://hbswk.hbs.edu/item/6395.html. Tragedy at Toyota: How Not to Lead in Crisis “Toyota can regain its footing only by transforming itself from top to bottom to deliver the highest quality automobiles,” says... View Details
Keywords: Educational Services; Educational Services
  • 01 Jun 2005
  • News

Do You Speak Business?

At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: Garry Emmons
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 01 Jun 2011
  • News

New Venture Winner Mines E-Waste

2011 host clubs Social Entrepreneurship Fellowship winner Student Business Plan winners Business Plan competition turns 15 In the throwaway graveyard where once trendy TVs, smartphones, and laptops go to become junk, Privahini Bradoo (MBA... View Details
Keywords: contests; awards; Mining (except Oil and Gas); Mining
  • 01 Apr 1997
  • News

Manager's Notebook

frequent-flyer programs) when discounts on future flights or other products and services are offered in exchange. "Many of our MBAs plan to run their own business after graduation. Having a good partner is extremely important." "Many of... View Details
Keywords: Judith Ross
  • 01 Jun 1999
  • News

Where Main Street Meets Wall Street

sum that surpasses the nation's bank deposits. As the industry flourished, more and more financial services firms, offering a plethora of products, joined the fray. An expert on competition in the mutual... View Details
Keywords: Garry Emmons
  • 01 Jun 2018
  • News

Disrupting India’s Dental Market

all confined to India, although some of the auxiliary services Clove has developed could be marketed beyond. For example, Singh created an online marketplace for dental instruments and equipment, called OneIvory, as a supplier to... View Details
Keywords: Sasha Issenberg
  • 01 Oct 2001
  • News

Porter Directs New Institute at HBS

A new Institute for Strategy and Competitiveness (ISC), directed by Michael E. Porter, opened at HBS in July. The interdisciplinary ISC is dedicated to enlarging and disseminating the body of research on View Details
Keywords: Educational Services; Educational Services
  • 01 Jun 2012
  • News

What Industrial Policy?

services are becoming more tradable, and that creates opportunities for the United States. But let’s not kid ourselves. These services will also find themselves in a run for their lives. Indian companies,... View Details
Keywords: Gary P. Pisano; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Jun 2025
  • News

Forum

that from my father.” —John S. Dixon (MBA 1982) Time Machine “I have a picture in my home office of Professor [Emeritus] Michael Porter and me from an Executive Education course at HBS in 2019. And here we are together after Competitive... View Details
Keywords: Educational Support Services; Educational Support Services
  • 01 Mar 2010
  • News

Alumni Books

women in 21 countries found that women’s gains in economic power and social influence have come at a heavy price: women feeling stressed out, time-starved, and overburdened. This book argues that the growing market for products and View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Apr 1998
  • News

New Releases

capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers and suppliers - concerning price, product features,... View Details
  • 01 Sep 2003
  • News

Books

bibles of business success, the silver bullets of top performance, the secrets to long-term accomplishment and growth. And you’ve heard all about the importance of information technology, total quality management, and recruiting that... View Details
Keywords: Deborah E. Blagg; Margie Kelley; Educational Services; Educational Services
  • 02 Dec 2010
  • News

Ten Rules for Entrepreneurs

start by choosing the product they want to make or the service they want to provide and then try to convince the market to buy it. It makes more sense to start a business the other way around: Identify what the market needs first, and... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

“we-dentity” and the power of community in the face of an inefficient, sometimes corrupt, local government. Santa Ana del Valle, for example, provides many of its services (such as policing or maintenance of the church and museum) through... View Details
Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 22 Aug 2019
  • News

Getting There

(via Bloomberg Technology) (via Bloomberg Technology) In an interview with Bloomberg Technology, Anthony Tan (MBA 2011) and Hooi Ling Tan (MBA 2011), the cofounders of Grab, chronicle the company’s explosive growth from an idea pitched at an HBS business plan View Details
Keywords: Transit and Ground Passenger Transportation; Transportation
  • 01 Mar 2012
  • News

Cracks in the Foundation

I couldn't help but feel a sense of gloom as I read the results of the recent HBS alumni survey on US competitiveness. It revealed that alumni overwhelmingly believe the United States is losing its competitive edge, particularly when... View Details
Keywords: Roger Thompson; Educational Services; Educational Services
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