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  • All HBS Web  (560)
    • News  (128)
    • Research  (351)
  • Faculty Publications  (40)

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  • All HBS Web  (560)
    • News  (128)
    • Research  (351)
  • Faculty Publications  (40)
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  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance... View Details
Keywords: Martha Lagace
  • 10 Sep 2013
  • First Look

First Look: September 10

  Publications 2006 Regional Studies Spatial Determinants of Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen O'Connell Abstract—We analyze the spatial determinants of entrepreneurship in India in the manufacturing... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2016
  • First Look

August 9, 2016

local labor market design based on heterogeneity in local benefit generosity (defined as the percentage of household income recovered by the unemployment benefit), we estimate that a one standard deviation increase in generosity... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

executives from Fortune 1000 companies. Among employees, 73 percent expressed interest in a defined contribution system, citing advantages such as the ability to choose the best quality plan in which their physician participates View Details
Keywords: by Staff; Health
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

quality of the search service offered to consumers is more likely to be degraded (i.e. the probability that consumers find their favorite store in the first round of search is less than 1) when the... View Details
Keywords: Martha Lagace
  • 02 Jul 2013
  • First Look

First Look: July 2

service standards in the company's hospitality portfolio, Far East Hospitality. Chan and her small team in the Service View Details
Keywords: Anna Secino
  • 23 Mar 2010
  • First Look

First Look: March 23

scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer View Details
Keywords: Martha Lagace
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

downloading? And how effective has that strategy been? For example, is it a good thing to sue potential customers? A: Suing potential customers is not exactly a standard entry in the book of good CRM. More... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

"Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever who holds a Ph.D. in Strategic Leadership Development. The mission of the CDC is to improve the... View Details
Keywords: Sean Silverthorne
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

analyze the information exploitation dichotomy outlined above. We take the view that there are two types of exploitation: one which is beneficial to consumers, and one which is not. The first type of exploitation improves the View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 26 Jun 2000
  • Research & Ideas

Presentation Round-Up

their data for two years before publishing it. "Today," he said, "the standard is 24 hours to put information on the Web; that's the rule for participating in the Genome Project." (The U.S. Human Genome Project, a joint effort of the U.S.... View Details
Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications
  • 30 Jun 2009
  • First Look

First Look: June 30

paper from SSRN ($5): http://papers.nber.org/papers/w15023 Variation in Experience and Team Familiarity: Evidence from Indian Software Services Authors:Robert S. Huckman and... View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

and Marketing Services Industry? Myth vs. Realty Authors:Alvin J. Silk and Charles King III Publication:Journal of Current Issues and Research in... View Details
Keywords: Martha Lagace
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

are held longer than want DVDs. Download the paper: http://www.hbs.edu/research/pdf/07-099.pdf Growth and the Quality of Foreign Direct Investment: Is All FDI Equal? Authors:Laura Alfaro View Details
Keywords: Martha Lagace
  • 23 Sep 2014
  • First Look

First Look: September 23

Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

in entrepreneurship despite earning low risk-adjusted returns. This has lead to attempts to provide explanations-using both standard economic theory and behavioral economics-for why certain individuals may... View Details
Keywords: Sean Silverthorne
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

and design assignments. The education facilitated his transition into management when he was finally promoted two years later. Once in middle management, Williams's career took off; he was charged with coordinating the engineering,... View Details
Keywords: by David A. Thomas
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

what products or services to offer by first looking inside. Contrary to most companies that begin by looking at markets and competition, these CEOs looked inside to define "who" the company was—where was the... View Details
Keywords: by Martha Lagace
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