Search Strategy - Publications - Faculty & Research

19 Sep 2023
HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

students that we're in a new world. There’s copyrighted and not copyrighted, and then there's also public and private. And so, the issue right now is that you can have copyrighted data that is also public. For instance, any newspaper publisher that allows their news... View Details

Keywords: by Ben Rand; Technology; Information Technology

July 2012
Case

Owen's Precision Machining

By: Ramana Nanda and James McQuade

For the second time in fourteen months, Christopher Owen, the second-generation owner of Owen's Precision Machining (OPM), found himself running out of cash. Owen wondered what he was doing wrong. How much additional money would he need to raise to get OPM through the... View Details

Keywords: Family Business; Cash Flow; Mergers and Acquisitions; Decision Making; Problems and Challenges; Business Strategy; Corporate Finance; Manufacturing Industry; Massachusetts

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05 Jun 2019
Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

An estimated 60 percent of retail gasoline customers return to the same gas station to refuel, without comparison shopping, according to a recent study. Driven by factors such as habit, brand loyalty, switching costs, and search (which... View Details

Keywords: by Kristen Senz; Energy

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

We asked Harvard Business School experts who study well-being to share strategies for coping with this unsettling period to prevent the coronavirus blues from taking a huge toll, both personally and professionally. “You're not going to be... View Details

Keywords: by Dina Gerdeman and Danielle Kost

01 Sep 2023
News

Bless this Stress

mortal in search of strategies to live better and longer. Instead of a magic hammer, the actor relies on guidance from a series of experts like Akinola, an organizational psychologist and Columbia Business... View Details

Keywords: Jen McFarland Flint; Business Schools & Computer & Management Training; Educational Services

June 2001 (Revised March 2003)
Case

Alibris (B)

Takes place more than two years after the (A) case. Alibris has weathered the storms and has built a popular, growing business. As the Christmas season of 2000 approaches, the company is confronted with two IT projects that both seem urgent and important. The first is... View Details

Keywords: Resource Allocation; Information Technology; Service Operations; Competitive Advantage; Information Management; Service Industry

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Browse All Articles, Research, & Case Studies - HBS Working Knowledge

gaps, marginalizing caregivers who need to step back from the workforce. Leaders should reconsider how they search for talent and create more supportive conditions for these workers, says Joseph Fuller. 23 Oct 2024 Managing the Future of... View Details

Brian J. Hall

Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

Keywords: executive search; executive search; executive search; executive search; executive search; executive search; executive search; executive search; executive search; executive search; executive search; executive search

09 Jan 2024
In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

As a new year begins, the role of artificial intelligence (AI) and its impact on the future of work permeates nearly every workplace-related discussion, from diversity, equity, and inclusion goals and venture capital funding to strategic leadership approaches and... View Details

Keywords: by Rachel Layne; Information Technology

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the downside of poorly thought-out... View Details

Keywords: by Jim Heskett

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are more than twice as likely to... View Details

Keywords: by Dina Gerdeman

March 2007 (Revised April 2007)
Case

Fujifilm: A Second Foundation

Fujifilm was the second largest manufacturer of photographic film in the world when digital imaging began to substitute for its core business. In contrast to some photography incumbents, such as Polaroid, Fuji had a relatively successful transition to digital imaging.... View Details

Keywords: Growth and Development Strategy; Transition; Mission and Purpose; Globalized Markets and Industries; Opportunities; Electronics Industry; Technology Industry

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14 Nov 2008
Working Paper Summaries

Parallel Search, Incentives and Problem Type: Revisiting the Competition and Innovation Link

Keywords: by Kevin J. Boudreau, Nicola Lacetera & Karim R. Lakhani

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How Coaching Can Help You - Alumni

committed to helping alumni realize their unique career visions. They are trained to assist HBS alumni with all aspects of the career development process including: Self-assessment and career vision Developing job search View Details

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Lifelong Learning - Alumni

other subject experts addressing timely topics on business and society, recorded live in Klarman Hall. Includes presentations from recent conferences, reunions and other events. Career Coaching for You, for Free An HBS career coach can guide your career development and... View Details

August 2019
Article

When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation

By: Yicheng Song, Nachiketa Sahoo and Elie Ofek

Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details

Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods

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Placement - Doctoral

studies, are uniquely individualized. Factors like departmental fit, location preferences, dual career choices, and family needs shape these decisions. We celebrate when students secure a position that brings them joy! Students are supported throughout their job View Details

Career Coach

Anne Marie Checcone

navigating professional transitions, which include a switch from strategy consulting to product management, attaining high-impact and substantive fractional product management roles that balanced the demands of family and career, and a... View Details

Keywords: Technology; Consulting

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Hiring Organizations

Holding HgCapital Historic New England HongShan HouseAccount HSP - Henkel Search Partners Hudson Hill Capital Humana Hunter Douglas, Inc. I I Have This Friend IBM IDinsight IFC - International Finance Corporation IFC Asset Management... View Details

September 2011 (Revised March 2014)
Case

Brightcove, Inc. in 2007

By: Andrei Hagiu and David B. Yoffie

Brightcove, a technology and services provider to content owners in the Internet television field, aimed to become a media distribution company in its own right. On October 30, 2006, it relaunched its Website—and, in effect, its business. With its new, consumer-facing... View Details