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  • 01 Sep 2018
  • News

Research Brief: Where Top-Down Tops Out

Raffaella Sadun (photo by Russ Campbell) Raffaella Sadun (photo by Russ Campbell) In the face of economic challenges, hospitals in the English National Health Service have turned to a strategy that has proven effective for small private... View Details
Keywords: Jennifer Myers
  • Fast Answer

Field Course: Private Equity Projects and Ecosystems: Company, Industry, Market and Transaction Research

Research Topics Suggested Resources Private Equity - Funds, Firms, Transactions, etc. Pitchbook
Information on companies, deals, funds,... View Details
  • 15 Aug 2016
  • Blog Post

Prepare for Your Interview with Research

You have leveraged your network, perfected your resume and cover letter, and now you have landed an interview. Research may be one of the most critical elements of your... View Details
  • Web

Human Behavior & Decision-Making - Faculty & Research

Greenwood Online: A Fin-Tech Service for Culture and Community (B) By: James Riley and Bernal Cortés July 2025 | Case | Faculty Research This B... View Details
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

Twenty years has provided time to judge the success or failure of Theodore Levitt's predictions of a global economy populated by standardized products and marketing approaches. For the colloquium, a number of Harvard Business School View Details
Keywords: by Working Knowledge editors
  • October 1999
  • Article

What Netscape Learned from Cross-platform Software Development

By: M. A. Cusumano and D. B. Yoffie
Keywords: Applications and Software; Research and Development; Learning; Web Services Industry
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  • 25 Aug 2022
  • News

Labs Enable Large-scale Research

Illustrations from VectorStock.com The Digital, Data, and Design Institute at Harvard (D^3) aims to supercharge HBS’s research agenda by applying a lab-based model similar to that used by the View Details
  • Web

Who We Are | Research Associates

what our researchers have in common is access to exceptional academic and administrative resources. Research Staff Services (RSS) recruits View Details
  • 01 Jun 2010
  • News

Lerner Honored for Research

entrepreneurs. Lerner received the 2010 Global Award for Entrepreneurship Research and delivered a lecture at a ceremony in Stockholm in May. The awards committee, composed of Swedish academics, recognized... View Details
Keywords: awards; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • September 2015
  • Technical Note

FIELD 2: Situation Analysis

By: Jill Avery
In this note, we present a method, the 5 C's Analysis, for collecting and analyzing information about the internal and external environments that firms face. This analysis will enable you to develop design ideas for a new product or service for your Global Partner that... View Details
Keywords: Design Thinking; Innovation; Market Research; Marketing; Customers
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  • 03 Feb 2012
  • HBS Seminar

Dr. Regina Dugan, Director, Defense Advanced Research Projects Agency (DARPA)

  • 2014
  • Discussion Paper

The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?

By: Dina D. Pomeranz
The microfinance revolution has transformed access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without... View Details
Keywords: Entrepreneurship In Emerging Markets; Entrepreneurship; Women's Empowerment; Entrepreneurs; Saving; Savings; Credit; Credit Supply; Insurance; Development Economics; Development Finance; Behavioral Economics; Gender; Microfinance; Social Entrepreneurship; Developing Countries and Economies; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Latin America; Kenya; Chile; India; Asia; Africa
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  • 01 Apr 2000
  • News

Rethinking Call Centers: Effective Delivery of Service is Key

two colleagues, Ann Evenson and Patrick T. Harker, both of Wharton, have written a working paper on this subject titled "Effective Call Center Management: Evidence from Financial Services." The authors go beyond earlier View Details
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

the newest member of the Service Management unit, joined the faculty last year. In research that covers human resources and operations management, she has studied the impact of... View Details
Keywords: Susan Young
  • March 2002
  • Article

The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries

What is the efficient cost of providing telecommunications services to a certain area or type of customer? As developing countries build up their capacity to regulate infrastructure monopolies, cost models are likely to prove increasingly important in answering... View Details
Keywords: Information; Cost; Mathematical Methods; Developing Countries and Economies; Telecommunications Industry
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  • Web

Faculty & Researchers - Managing the Future of Work

implementation of changes in strategy. Third, developing solutions to address the sources of disparities in performance. Research No Line Left Behind: Assortative Matching Inside the Firm , Article, Review... View Details
  • Web

Technology & Operations Management Curriculum - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Technology and Operations Management (TOM) This course enables students to View Details
  • 01 Feb 2002
  • News

Egawa Heads New Research Office in Japan

In an effort to expand the reach of its Asia-Pacific Research Center, HBS has opened a satellite office in Japan. Masako Egawa (MBA '86) has been named executive director of the Japan Research Office in... View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 2013
  • Working Paper

Entrepreneurs, Firms and Global Wealth since 1850

By: G. Jones
This working paper integrates the role of entrepreneurship and firms into debates on why Asia, Latin America and Africa were slow to catch up with the West following the Industrial Revolution and the advent of modern economic growth. It argues that the currently... View Details
Keywords: Institutional Change; Political Economy; Emerging Economies; Developing Countries; Industrial Development; Culture; Human Capital; Economic History; History; Wealth and Poverty; Business History; Emerging Markets; Globalization; Developing Countries and Economies; Service Industry; Service Industry; Service Industry; Latin America; Asia; North and Central America; Africa; South America; Europe
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  • Web

Organizational Behavior Awards & Honors - Faculty & Research

the 2019 Strategic Management Society (SMS) Annual Conference Best Research Methods Paper Award for “Cognitive Framing and Capability Development at the Federal Bureau of... View Details