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- All HBS Web
(786)
- News (145)
- Research (540)
- Events (1)
- Multimedia (1)
- Faculty Publications (205)
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- 29 Feb 2024
- HBS Case
Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent
force for quite some time.” Beckham (right) and Authentic Brands CEO Jamie Salter (middle), pictured walking with Elberse, shared business insights with MBA students during a visit in October. (Image credit: Evgenia Eliseeva) Authentic... View Details
- 13 Dec 2011
- First Look
First Look: Dec. 13
whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- and long-run effects by analyzing underlying channel capabilities. It suggests that... View Details
Keywords: Sean Silverthorne
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
Science Quarterly, a research team finds that shifting the focus to an employee's personal identity leads to an increase in both employee retention and customer satisfaction. "Organizations will talk about recruiting from outside the... View Details
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
says, noting that according to US Bureau of Labor Statistics, 12 percent of the workforce is listed as salespeople, a figure that has grown in the 21st century. Plus, the $900 billion that is spent on sales View Details
Keywords: by Dina Gerdeman
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
communication and rapport between managers and employees. In this case, the manager may not have scheduled the fast-food stations properly, forcing an overtaxed employee to juggle both packaging meals and taking orders. With an improperly... View Details
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
computation more than anything else. It's about efficiently removing the influence of that data from the model without having to retrain it from scratch. Layne: Who would want to use unlearning? Neel: Companies who are forced to comply... View Details
- 09 Dec 2002
- Research & Ideas
Unilever—A Case Study
1929 by a merger of British and Dutch soap and margarine companies, 1 it has ranked as one of Europe's, and the world's, largest consumer-goods companies. Its sales of $45,679 million in 2000 ranked it fifty-fourth by revenues in the... View Details
- 20 Jan 2015
- First Look
First Look: January 20
when the costs of financing a reorganization are greater than financing costs to a potential acquirer. Consistent with a senior creditor liquidation bias, the greater use of secured debt leads to more sales in bankruptcy-but, this result... View Details
Keywords: Sean Silverthorne
- 09 Jun 2015
- First Look
First Look: June 9, 2015
to present a 3-principle framework we call REVISE. This framework classifies forces that affect dishonesty into three main categories and then redirects those forces to encourage moral behavior. The first... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption... View Details
Keywords: Sean Silverthorne
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
from HBS in 1992, and wrote the case study with HBS researchers Olivia Hull and Amy Klopfenstein. With a combination of savvy planning and creative thinking, US Foods managed to weather staff shortages while simultaneously growing its footprint. Despite a drop in View Details
Keywords: by Pamela Reynolds
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
way. We’ve got to do this.’” They invested their entire life savings—$225,000—into opening the store. The store sold all of its products within four days of opening, forcing it to temporarily close. Earning $1 million in total sales, the... View Details
Keywords: by Pamela Reynolds
- 16 Sep 2008
- First Look
First Look: September 16, 2008
sponsorship. With respect to end users and complementors, decisions to open or close a mature platform involve 1) backward compatibility with prior platform generations; 2) securing exclusive rights to certain complements; or 3) absorbing complements into the core... View Details
- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
hand, non-competes make it hard for employees to leave, allowing these businesses to pay employees less and put less effort into retaining them. Senz: If tech companies are forced to work harder to retain employees, what other strategies... View Details
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
arises because little research has been targeted at trying to quantify its importance on performance. In his new book, The Culture Cycle: How to Shape the Unseen Force that Transforms Performance, HBS Professor Emeritus James L. Heskett... View Details
Keywords: by Sean Silverthorne
- 26 Mar 2008
- First Look
First Look: March 26, 2008
time. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608113 Kazuo Inamori, A Japanese Entrepreneur Harvard Business School Case 408-039 The case provides insight into a business leader whose cognizance of contextual View Details
Keywords: Martha Lagace
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
Fargo was asking its sales force to sell 8 products (‘Going for gr-eight’) to customers that needed fewer products.” This was coupled, as Thomas Dean put it, “with high, high pressure on line employees to... View Details
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one culture or... View Details
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
retention practices, notes that the new HBS note comes at a time of ongoing racial reckoning sparked by the police killing of George Floyd, whose death two years ago shined a light on numerous inequities faced by Black Americans,... View Details
Keywords: by Jay Fitzgerald
- 25 Jan 2021
- Book
In a Nutshell, Why American Capitalism Succeeded
business in the United States. The book introduces readers to innovative business leaders, like Francis Cabot Lowell, who helped bring textile manufacturing, and the Industrial Revolution, to New England; Lydia Pinkham, who pioneered advertising techniques, including... View Details