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Publications

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  • 2022
  • Working Paper

Post-market Surveillance of Software Medical Devices: Evidence from Regulatory Data

By: Alexander O. Everhart and Ariel D. Stern
Medical devices increasingly include software components, which facilitate remote patient monitoring. The introduction of software into previously analog medical devices as well as innovation in software-driven devices may introduce new safety concerns—all the more so... View Details
Keywords: Technological Innovation; Safety; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Medical Devices and Supplies Industry
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  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

reviews gave American shoppers the courage to venture beyond the safe harbors of retail mass merchants. The success of Amazon, Shopify, and social commerce sites such as Instagram convinced consumers to move much of their purchasing power... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • Article

Health App Policy: International Comparison of Nine Countries' Approaches

By: Anna Essén, Ariel Dora Stern, Christoffer Bjerre Haase, Josip Car, Felix Greaves, Dragana Paparova, Steven Vandeput, Rik Wehrens and David W. Bates
An abundant and growing supply of digital health applications (apps) exists in the commercial tech-sector, which can be bewildering for clinicians, patients, and payers. A growing challenge for the health care system is therefore to facilitate the identification of... View Details
Keywords: Digital Health; Apps; Health Care and Treatment; Internet and the Web; Policy; Global Range; Applications and Software
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  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

asked to consider its relationship to diversity, inclusion, and belonging at work.” She reminds us: “A recent tidal wave of harassment claims highlights the costs of failing to create a psychologically safe workplace for women.” May it... View Details
Keywords: by James Heskett
  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

flexibly navigate changing environments yet because it does not have a notion of its “self” and what it can do with it. This shortcoming raises questions about whether it’s safe to rely on AI in certain circumstances, such as an... View Details
Keywords: by Rachel Layne; Technology; Information Technology

    Rebel Talent

    Rebels have a bad reputation. We think of them as troublemakers, outcasts, contrarians: those colleagues, friends, and family members who complicate seemingly straightforward decisions, create chaos, and disagree when everyone else is in agreement. But in truth,... View Details

    • 05 Sep 2023
    • Book

    Thriving After Failing: How to Turn Your Setbacks Into Triumphs

    suspected that to be true, and the study led her to develop the concept of psychological safety, which launched her career. “It’s hard to remember that this work was born of failure because it’s been such a successful research idea since,” she says. Feeling View Details
    Keywords: by Michael Blanding
    • Web

    Help - Alumni

    from hbs@edusupportcenter.com. Is this a legitimate email address? Yes. The hbs@edusupportcenter.com email is from an HBS partner engaged to assist Alumni Records in ensuring that that your HBS account is safe and secure. You might... View Details
    • 08 Aug 2017
    • First Look

    First Look at Research and Ideas, August 8, 2017

    with increased risk of primary cesarean delivery and maternal morbidity. Other proactive management practices may be associated with decreased risk of prolonged length of stay, indicating a potential opportunity to safely improve labor... View Details
    Keywords: Sean Silverthorne
    • 22 Feb 2024
    • Research & Ideas

    How to Make AI 'Forget' All the Private Data It Shouldn't Have

    potential to make systems much more robust against these types of training, data attacks, or bad data. And it's also cool because it's an application of learning outside of privacy. I have more work on “red-teaming” models to make them View Details
    Keywords: by Rachel Layne; Technology; Information Technology
    • August 2017
    • Article

    Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

    By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
    OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details
    Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
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    • 2007
    • Working Paper

    The Effects of a Centralized Clearinghouse on Job Placement, Wages, and Hiring Practices

    By: Muriel Niederle and Alvin E. Roth
    New gastroenterologists participated in a labor market clearinghouse (a "match") from 1986 through the late 1990's, after which the match was abandoned. This provides an opportunity to study the effects of a match, by observing the differences in the outcomes and... View Details
    Keywords: Health; Employment; Marketplace Matching; Selection and Staffing; Job Offer; Compensation and Benefits; Health Industry
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    • 22 May 2018
    • First Look

    New Research and Ideas, May 22, 2018

    noncognitive, interpersonal skills during adolescence. Long-run administrative data shows that negotiation training significantly improved educational outcomes over the next three years. The training had greater effects than two alternative treatments (offering girls a... View Details
    Keywords: Dina Gerdeman
    • 17 Aug 2020
    • Research & Ideas

    What the Stockdale Paradox Tells Us About Crisis Leadership

    are that it will be years before it will be safe to breathe in each other’s faces again. It's possible that the entire infrastructure of theater as we know it will fall apart and have to be rebuilt. And yet—theater will never die. Theater... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • 15 Jan 2019
    • First Look

    New Research and Ideas, January 15, 2019

    December 19, 2018 NEJM Catalyst It's Time to Reform the Orphan Drug Act By: Bagley, Nicholas, Amitabh Chandra, Craig Garthwaite, and Ariel Dora Stern Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55448 January 2019... View Details
    Keywords: Dina Gerdeman
    • June 2008 (Revised July 2009)
    • Case

    COFCO Xinjiang Tunhe Co., Ltd.

    By: David E. Bell and Aldo Sesia
    In 2005, COFCO Ltd., one of China's largest and most successful companies, acquired Xinjiang Tunhe, a tomato processing firm, which had been, in recent years, poorly managed. COFCO changed Tunhe's management team and set out to create a culture of professionalism and... View Details
    Keywords: Agribusiness; Customer Relationship Management; Rural Scope; Supply Chain Management; Performance Consistency; Safety; Agriculture and Agribusiness Industry; China
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    • July–September 2020
    • Article

    Innovation Contest: Effect of Perceived Support for Learning on Participation

    By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
    Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
    Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
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    • 02 May 2023
    • What Do You Think?

    How Should Artificial Intelligence Be Regulated—if at All?

    outside on what is acceptable. After interviewing Google CEO Sundar Pichai for 60 Minutes last month, CBS correspondent Scott Pelley said Pichai “told us society must quickly adapt with regulations for AI in the economy, laws to punish abuse, and treaties among nations... View Details
    Keywords: by James Heskett; Information Technology; Technology
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    to share in decision-making and creating a culture that makes people feel safe enough to take risks and act on behalf of organizational interests. It’s also about earning trust from and offering trust to increasingly diverse stakeholders... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
    • 10 Jan 2018
    • Blog Post

    8 Tips to Help You Prepare for the Case Method

    Section Mates to Create a Safe Discussion EnvironmentAs you can imagine, a debate with 90 smart and opinionated people can easily become chaotic if you don’t have norms and processes in place. The professor typically controls the flow of... View Details