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  • Web

Podcast - Business & Environment

and host of Cold Call Willy Shih, Robert and Jane Cizik Professor of Management Practice in Business Administration Mike Toffel, Senator John Heinz Professor of Environmental Management Three MBA Summer Interns in Business and Climate... View Details
  • October 2010 (Revised June 2014)
  • Case

Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

By: Robert S. Kaplan and Ricardo Reisen de Pinho
A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
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  • Web

Leadership - Faculty & Research

Pressure (A)." Harvard Business School Case 225-082, June 2025. Dell Med: Transforming Care Delivery & Payment By: Robert S. Kaplan , David N. Bernstein and Mary L. Witkowski May 2025 | Case | Faculty... View Details
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

outcomes for every patient. January 2018 HBS Case Collection Medtronic: Navigating a Shifting Healthcare Landscape by Robert S. Kaplan, Michael E. Porter, Thomas W. Feeley and Alee Hernandez Medtronic is... View Details
  • Web

Human Behavior & Decision-Making - Faculty & Research

Transforming Care Delivery & Payment By: Robert S. Kaplan , David N. Bernstein and Mary L. Witkowski May 2025 | Case | Faculty Research Health care in the U.S. and globally continues to undergo massive... View Details
  • Web

Finance - Faculty & Research

The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France." Journal of Modern History 97, no. 2 (June 2025): 307–347. More Publications Faculty Josh Lerner Paul A. Gompers William A. Sahlman View Details
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • Web

Resources - Christensen Center for Teaching & Learning

Practical Guide by E. Anderson & B. Schiano This book gives practical advice on how to teach with cases at institutions where it is not the primary pedagogy. 2003 McGraw-Hill/Irwin Socrates' Muse: Reflections on Effective Case Discussion Leadership by View Details
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

race was no longer relevant or that we had somehow collectively moved beyond race in the workplace,” Roberts says. The picture that emerges from the essays in Race, Work, and Leadership echo the same message: Race not only still matters... View Details
Keywords: by Dina Gerdeman
  • Web

Business & Environment - Faculty & Research

Perspectives , edited by Teresa da Silva Lopes, Paul Duguid, and Robert Fredona, 8–29. London, United Kingdom: Routledge, 2025. Governing Sustainability in a Shifting Context (A) By: Lynn S. Paine and Will... View Details
  • April 2004 (Revised September 2007)
  • Case

Accounting Fraud at WorldCom

By: Robert S. Kaplan and David Kiron
The principal players in WorldCom's accounting fraud included CFO Scott Sullivan, the General Accounting and Internal Audit departments, external auditor Arthur Andersen, and the board of directors. The case provides sufficient detail to allow for a full discussion of... View Details
Keywords: Governance Controls; Governing and Advisory Boards; Crime and Corruption; Ethics; Financial Reporting; Organizational Culture; Corporate Governance; Accounting Audits
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  • 24 Apr 2012
  • First Look

First Look: April 24

  PublicationsBarriers to Household Risk Management: Evidence from India Authors:Shawn A. Cole, Xavier Giné, Jeremy Tobacman, Petia Topalova, Robert M. Townsend, and James Vickery Publication:American Economic Journal: Applied Economics... View Details
Keywords: Carmen Nobel
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

trends. Happiness Adaptation to Income and to Status in an Individual Panel Authors:Rafael Di Tella and Robert MacCulloch Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract We study adaptation to income and... View Details
Keywords: Sean Silverthorne
  • January–February 1996
  • Article

Using the Balanced Scorecard as a Strategic Management System

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Strategy; Management; System
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  • Aug 30 2017
  • Interview

Break the Daily Rhythm to Foster Creative Insights

  • 12 Oct 2011
  • First Look

First Look: October 12

  PublicationsCapitalism at Risk: Rethinking the Role of Business Authors:Joseph Bower, Herman B. Leonard, and Lynn S. Paine Publication:Harvard Business Review Press, 2011 Abstract The spread of capitalism worldwide has made people... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

and everywhere in between, "fundamental but highly controversial issues often are not surfaced," former Vietnam-era Secretary of Defense, Ford Motor Company president, and World Bank president Robert View Details
Keywords: by Garry Emmons
  • 2004
  • Book

Strategy Maps: Converting Intangible Assets into Tangible Outcomes

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Assets; Outcome or Result
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  • Web

Impact Stories - Impact Stories

Class Brings Opportunity Robert S. Huckman 09 Apr 2025 VN Express Vietnamese Student Wins $75,000 Harvard Startup Prize for AI Medical Translation App Play Making better decisions when it comes to your... View Details
  • Web

HBR Classics - Alumni

Gabarro, Robert J. Lees Wild West of Executive Coaching , Stratford Sherman, Alyssa Freas Motivating Others Employee Motivation Moving Mountains One More Time Negotiating with and Persuading Others Necessary Art of Persuasion Negotiating... View Details