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Publications

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  • All HBS Web  (471)
    • People  (1)
    • News  (102)
    • Research  (276)
  • Faculty Publications  (112)

Show Results For

  • All HBS Web  (471)
    • People  (1)
    • News  (102)
    • Research  (276)
  • Faculty Publications  (112)
← Page 12 of 471 Results →
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

clients with supply chain solutions. With five distribution centers and three logistics warehouses, and over 1,000 employees, Logistics previously managed more than 50 outbound orders per day to refill stores and retail locations for its... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • Teaching Interest

Overview

Globalization and Emerging Markets (Elective Course) The world order has changed significantly in the last two decades. The influence of western-style varieties of capitalism has been challenged by new forms of capitalism that rely less on private enterprise and on the... View Details
Keywords: Globalization; Strategy; Macroeconomics; State Capitalism; Political Economy; Emerging Markets; Multinational Firms and Management; Global Strategy; Economics; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; China; Africa; Dubai; Pakistan; India; Brazil; Russia; Cuba; Argentina
  • 01 Jun 1998
  • News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

An innovative thinker who created BayBanks, one of the most successful retail banking franchises in the United States, William M. Crozier, Jr. (MBA '63) has a lot to say about the evolution of banking. As... View Details
Keywords: Eileen K. McCluskey
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
Citation
Educators
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Related
Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
  • Career Coach

Andrea Kimmel

banking prior to HBS and then led to consumer and retail brand marketing and finally to the start-up she began in the childcare industry in 2011 which she has grown to 2 locations and soon to be a franchise.... View Details
Keywords: Investment Banking; Investment Banking; Investment Banking; Investment Banking; Investment Banking
  • 15 May 2012
  • News

Finally Finding the Right Fit

Heffernan: From one who's tried on many hats, a tip of the cap to HBS. Photo courtesy Andrew Heffernan As a young man in Dublin, Ireland, Andrew Heffernan (MBA 2006) worked in a variety of summer jobs with the family business, the country’s largest retailer. But View Details
Keywords: fashion; apparel; Apparel Manufacturing; Manufacturing
  • 01 Dec 2015
  • News

Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?

Ishan Sachdev (MBA 2013) Since 2009, more than 80 mobile money services have popped up in emerging markets to offer financial services to the millions of people who have a cell phone but no traditional bank account. Taking advantage of... View Details
Keywords: Erin Peterson
  • September 1999 (Revised April 2001)
  • Case

Credit Suisse (A) (Abridged)

By: W. Earl Sasser and William E. Fulmer
Credit Suisse is looking for ways to differentiate itself from current and likely competitors. After two years of restructuring, the bank's leadership wants profitable growth. It has decided to emphasize customer service. View Details
Keywords: Restructuring; Competitive Advantage; Customer Satisfaction; Banks and Banking; Growth and Development Strategy; Banking Industry; Banking Industry
Citation
Find at Harvard
Related
Sasser, W. Earl, and William E. Fulmer. "Credit Suisse (A) (Abridged)." Harvard Business School Case 800-154, September 1999. (Revised April 2001.)
  • 09 Feb 2017
  • Blog Post

Alumni: Where Are They Now? Featuring: Anddria Varnado (Clack-Rogers)

and cross-brand initiatives across Williams-Sonoma’s iconic eight-brand portfolio. I joined WSI after a few years in management consulting, where I managed projects across my firm’s retail and technology portfolios, and pre-MBA roles in... View Details
Keywords: Consumer Products / Retail
  • 26 Jun 2019
  • Research & Ideas

Why the US-China Tariff Standoff Hurts American Companies More

down in May. He teamed with prominent economists to study price data from June 2018—the month before the trade war began—to early 2019. Their work combines import and export prices at the US border, collected by the Bureau of Labor Statistics, with View Details
Keywords: by Danielle Kost; Retail; Retail; Retail
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

advantage. Most of these retailers allowed consumers to buy on credit. Many, such as Marshall Field's, issued a store charge card to good customers. Charge cards and other possibilities for buying cosmetics on credit were particularly... View Details
Keywords: by Nancy F. Koehn; Retail; Retail; Retail
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

booksellers have survived. How Disruptive Innovation Changes EducationChristensen advocates for innovation to spur much-needed improvements in public education. Using Fintech to Disrupt Eastern Bank from Within When Eastern View Details
Keywords: by Sean Silverthorne
  • Web

Lehman Brothers - Introduction | Baker Library | Bloomberg Center | Harvard Business School

banking and financial advisory services for corporations, the government, and private individuals, and consistently showed foresight in its ability to recognize the potential of emerging industries, from View Details

    Charles E. Mitchell

    Under Mitchell’s presidency, National City Bank was converted into a modern retail banking organization and a world-wide banking empire with... View Details
    Keywords: Finance
    • 27 Sep 2024
    • Research & Ideas

    Charting 'Cheapflation': How Budget Brands Got So Pricey

    of the costliest, according to an analysis of microdata from large retailers by Harvard Business School Professor Alberto Cavallo. In a forthcoming article in the Journal of Monetary Economics, Cavallo and coauthor Oleksiy Kryvtsov,... View Details
    Keywords: by Ana Elena Azpúrua
    • 31 Aug 2010
    • First Look

    First Look: August 31

    Furthermore, a third experiment shows that people tend to discount the wrongness of crossing ethical boundaries to hurt or help others when the action restores equity. The Private Equity Advantage: Leveraged Buyout Firms and Relationship View Details
    Keywords: Sean Silverthorne
    • Profile

    Samantha Ernst

    in investment banking with J.P. Morgan, Samantha found her calling in retail. “I grew up with Women’s Wear Daily in my house,” she says. “My mother graduated from the Fashion Institute of Technology. I always suspected View Details
    • 07 Nov 2007
    • Op-Ed

    How Marketing Hype Hurt Boeing and Apple

    and brand-building can boost stock prices by raising customer and investor expectations. But the penalties for not delivering on marketing promises are fast becoming as significant as not meeting quarterly earnings targets. Boeing had View Details
    Keywords: by John Quelch; Aerospace; Consumer Products
    • 01 Dec 2018
    • News

    Evergreen Business

    countryside, of yelling ‘Timberrrr!’ as daddy cuts down a tree.” It’s the same impulse that led Kok to buy the farm in 1980. A former EPA chief economist who now heads the investment banking firm Johan Hekelaar, Kok was looking for a... View Details
    Keywords: Jen McFarland Flint
    • 01 Oct 2000
    • News

    Internet Tsunami

    had operating profits of $1.9 million on sales of $4 million. Mikitani, formerly a banker at the Industrial Bank of Japan, became a man with a mission after attending HBS: He founded Rakuten, he told the magazine, because "I wanted to set... View Details
    Keywords: Nonstore Retailers; Nonstore Retailers
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