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Show Results For
- All HBS Web
(383)
- News (107)
- Research (233)
- Events (1)
- Multimedia (1)
- Faculty Publications (151)
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
joining the family business, but had no idea that I'd be asked to assume responsibility for the overall business. When I went off to school, early on, the business was an industrial feeding business with lots of these trucks that went... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
- 01 Dec 2009
- News
One Man Crime Wave
attended the Wharton School before completing his undergraduate studies as a business major at Syracuse University. In March 1937, while he was a student at Syracuse, “a tall, willowy blonde” (as one biographer described her) walked into the View Details
- 20 Jan 2023
- News
Free Spirits
choice, now that startups like Tilden and the titans of the beverage industry are taking a fresh look at what a NA beverage can be and making use of new innovations in brewing technology. Low-alcohol beer has been around as long as humans... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC general managers during mandated restaurant closures and emergency medical relief fund for employees diagnosed with... View Details
Keywords: by Jill Avery and Richard Edelman
John W. Marriott
Marriott built the fastest growing, most diversified and most profitable lodging company in the United States. By 1964, it had approximately $85 million in annual sales with 122 units in 14 states. Its business lines included 73 View Details
Keywords: Restaurants & Lodging
- 01 Feb 2002
- News
It's academic. (Not!)
Wasserman. "They have a lot of senior people at the top and very few junior people below them. Several other industries that started out that way - such as investment banking and consulting - have evolved into big, pyramid-shaped... View Details
- 01 Oct 2002
- News
What's Cookin'
from the Class of 1977 interviewed for this article, Fox came to the restaurant industry by an indirect path, but now finds himself completely immersed in its unique complexities and rewards. The National... View Details
Keywords: Hanna, Julia
- 25 Aug 2022
- News
Vision: To Go-Go
industry is hard,” she says. “You need tons of money to get started. Almost all restaurants go broke after the first year. And very few people get beyond one or two locations.” Azuero was intrigued, yet it... View Details
- 01 Sep 2009
- News
From Bytes to Bites
in the food world are just several of the demands that have kept Thomas engaged in her new career. “Crisis management is the norm in the restaurant business,” she notes. “That doesn’t work for me because I was trained as an View Details
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
fact, Harvard University research suggests that reopening restaurants last spring, shortly after the pandemic’s first wave, may have led some people to assume that eating out was safe—despite the now-documented links between indoor dining... View Details
- 17 Dec 2015
- News
Conducting Research That Influences Practice
Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer... View Details
- Fast Answer
FIELD Global Immersion Resources: Kenya
keywords in search (ex: beauty India, or restaurants china). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles... View Details
- 18 Jul 2018
- News
Ensuring HBS Remains a Dynamic Community
Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by... View Details
- Fast Answer
FIELD Global Immersion Resources: Ghana
restaurants china). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports... View Details
- Fast Answer
FIELD Global Immersion Resources: Thailand
restaurants China). Search tips: use concise keywords. Go to "Analysis" section for full industry reports; Go to "Consumers" section to brows reports on consumer lifestyles, or... View Details
- 01 Mar 2006
- News
Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)
upscale, premium desserts to the masses. Elevator pitch: Finale is an upscale dessert-focused restaurant concept that provides people with an alternative to bars or coffee shops, where they can enjoy a sensational dessert experience. Our... View Details
- 20 Nov 2014
- Blog Post
An update from the Hospitality Club
on the career and fun sides. For example, we just had an exclusive dinner at the Chef’s table at Menton which was praised as one of Boston’s best restaurants. The Marriott team visited campus to give an HTC-exclusive industry education... View Details
- Fast Answer
FIELD Global Immersion Resources: Colombia
style="font-family:"Arial",sans-serif">To begin, enter industry and geography keywords in search (ex: beauty... View Details
- Fast Answer
FIELD Global Immersion: South Korea
Korea, or restaurants Korea). Search tips: use concise keywords. Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports... View Details
- 01 Jun 1998
- News
New Releases
his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details