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Show Results For
- All HBS Web
(527)
- News (177)
- Research (203)
- Events (1)
- Multimedia (17)
- Faculty Publications (125)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that... View Details
- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
and express the value of resilience to their teams, the likelihood that workers will report such incidents increases. That was the main finding of Resilience vs. Vulnerability: Psychological Safety and... View Details
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
into the fabric of normal, ongoing organization financial management (it) buys time to figure out what is happening and what it means to the organization.” Jacob Navon suggested, “Perhaps corporate thinking going forward will shift to emphasize View Details
Keywords: by James Heskett
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (B)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (B)." Harvard Business School Supplement 714-443, January 2014. (Revised April 2025.)
- December 2013 (Revised April 2025)
- Case
The PGA Tour (A)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Competition; Adaptation; Monopoly; Globalization; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (A)." Harvard Business School Case 714-442, December 2013. (Revised April 2025.)
- 17 Mar 2021
- Blog Post
The Art of Perseverance and Resilience: Reapplying to HBS
a growth opportunity. My heart goes out to you. Yes, HBS attracts perseverant and resilient people, but it also helps you cultivate these qualities. You can learn perseverance and it will serve you as you move through your life. I am... View Details
- April 4, 2009
- Article
The Return of State-Owned Enterprises: Should We Be Afraid?
By: Aldo Musacchio and Francisco Flores-Macias
The global financial crisis of 2008-2009 has prompted many industrialized states worldwide to increase their stakes in private corporations. This wave of partial nationalizations has come amidst full-scale expropriations in developing countries such as Venezuela,... View Details
Keywords: History; Private Ownership; State Ownership; Financial Crisis; Business and Government Relations
Musacchio, Aldo, and Francisco Flores-Macias. "The Return of State-Owned Enterprises: Should We Be Afraid?" Harvard International Review (website) (April 4, 2009).
- Web
Faculty & Researchers - Managing the Future of Work
case, 2021. With Shikhar Ghosh and Christian Godwin. World of Dreams Entertainment Group: Building a Resilient Business , Harvard Business School case, 2021. With Sarah Endline and Michael Norris. Yellow Digital Retailers: Providing Solar... View Details
- Web
Confronting Climate Change - Business & Environment
Cities Deploying resilient infrastructure The world is currently undergoing the largest wave of urban growth in human history. These population centers are especially at risk from sea level rise, hurricanes, and flooding. Transportation... View Details
- 23 Jan 2024
- News
A Wide Net
discretionary consumption, so that should start taking off soon. And then also it's a domestically focused economy, which gives it some added resilience to global shocks.” Udwadia is optimistic about the future of India’s startup sector,... View Details
Keywords: April White
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (C)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (C)." Harvard Business School Supplement 714-444, January 2014. (Revised April 2025.)
- 08 May 2024
- News
Michael Bloomberg (MBA 1966) Awarded Medal of Freedom
transformed how we consume information. He’s changed us. He’s challenged us, as well, to solve the toughest challenges from gun violence to climate change. And as mayor, he rebuilt the city of New York after 9/11, channeling our spirit of View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
writer at Harvard Business School Working Knowledge. [Image: i-ai] Related Reading 6 Skills That Wise Companies Harness for World-Changing Innovation Learning From Japan’s Remarkable Disaster Recovery Distressed Employees? Try Resilience... View Details
Keywords: by Dina Gerdeman
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (F)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (F)." Harvard Business School Supplement 714-447, January 2014. (Revised April 2025.)
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (E)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (E)." Harvard Business School Supplement 714-446, January 2014. (Revised April 2025.)
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (D)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (D)." Harvard Business School Supplement 714-445, January 2014. (Revised April 2025.)
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
“People are resilient in their desire to eat out, and perhaps a bit bored with what’s in their refrigerators, so eager to enjoy some of their dining occasions prepared by someone outside their own homes.” Paul Brown noted restaurants must... View Details
- 20 Oct 2023
- Blog Post
Three Stories from HBS PRIDE for National Coming Out Day
in the media. They exemplified that success was not only attainable despite their differences but often because of them. Moreover, they showcased the transformative power of grace and resilience when facing adversity, demonstrating that... View Details
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
Environmental Justice (EJ): working to combat climate change and promote climate resilience and investing in the green economy in a way that creates good, well-paying jobs, with a focus on combatting inequality and the disproportionate... View Details
- Portrait Project
Sylvester Wee
“Success is a journey and not an end point. Keep believing in yourself and you will ultimately forge your own destiny.” Those wise words are the bedrock of my resilience. Fast forward two decades, I find myself relying on that same View Details