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Show Results For
- All HBS Web
(3,147)
- People (3)
- News (522)
- Research (2,095)
- Events (28)
- Multimedia (12)
- Faculty Publications (1,217)
- April 2022
- Article
National Customer Orientation: A Framework, Propositions and Agenda for Future Research
By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
Purpose: This paper aims to propose a new country-level construct, national customer orientation, to provide a benchmark for global headquartered managers’ decisions and scholars investigating cross-national research.
Design/methodology/approach: A conceptual... View Details
Design/methodology/approach: A conceptual... View Details
Keywords: International Marketing; Macro-marketing; Marketing; Financial Crisis; Customer Focus and Relationships; Economic Growth; Economic Slowdown and Stagnation
Mintz, Ofer, Imran S. Currim, and Rohit Deshpandé. "National Customer Orientation: A Framework, Propositions and Agenda for Future Research." European Journal of Marketing 56, no. 4 (April 2022): 1014–1041.
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
a quality product or a service, pays off handsomely,” says Khanna. “You’re a role model for others who would rather live in that way.” When Aga, former head of equipment manufacturer Thermax, went to the board to View Details
Keywords: by Sean Silverthorne
- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
significant is this problem for companies and for individuals? The Y2K problem is like a granite block dropped into a quiet pool. It's producing tremendous ripples, tremendous change. And like many major... View Details
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
Cennamo, Giovanni Battista Dagnino, and Feng Zhu (2023) is reprinted with permission from Edward Elgar Publishing. For any future requests for reuse, please contact the... View Details
- 07 Sep 2021
- Research & Ideas
Who Pays For Wildfire and Hurricane Damage? Everyone.
New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
- 22 Sep 2009
- News
The Case for Regulatory Reform
overview by Treasury Secretary Timothy Geithner and Lawrence Summers, director of the National Economic Council, in the June 15 Washington Post. Among other things, the proposed reforms will raise capital and liquidity requirements View Details
- 2016
- Working Paper
Market Design for Altruistic Supply: Evidence from the Lab
By: Robert Slonim and Carmen Wang
Volunteer supply is widespread. Yet without a price, inefficiencies occur due to suppliers’ inability to coordinate with each other and with demand. In these contexts, we propose a market clearinghouse mechanism that improves efficiency if supply is altruistically... View Details
Keywords: Laboratory Experiments; Volunteering; Public Goods Provision; Market Design; Philanthropy and Charitable Giving; Economics
Slonim, Robert, and Carmen Wang. "Market Design for Altruistic Supply: Evidence from the Lab." Harvard Business School Working Paper, No. 16-112, March 2016.
- 19 Oct 2021
- News
In the Contest for Content
be chasing. But she has long maintained a focus on minority artists. Her application to HBS even included a proposal for an investment platform that would support artists of color, according to the Times. “I... View Details
- Web
News - Institute For Strategy And Competitiveness
the Stark Law, the anti-kickback statute, and beneficiary inducements, coming as OMB is reviewing proposed rules to overhaul laws that block the transition to value-based care. — Who... Aug 2018 Media Mention Yes, There's Hope View Details
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
And so that is another variant. Q: What are your next steps for Project Antares? A: We want to refine the matrix that will allow us to propose what the high-impact interventions are and develop commercial... View Details
- Research Summary
Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs ( Princeton University Press, October 2002)
By: Rakesh Khurana
In this book, I argue that the external CEO labor market was born in a burst of rhetoric about wresting control of corporations away from a group of self-interested insiders, as senior managers in the era of managerial capitalism had come to be portrayed. The rationale... View Details
- 2014
- Working Paper
Learning from the Kursk Submarine Rescue Failure: the Case for Pluralistic Risk Management
By: Anette Mikes and Amram Migdal
The Kursk, a Russian nuclear-powered submarine, sank in the relatively shallow waters of the Barents Sea in August 2000 during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at... View Details
Mikes, Anette, and Amram Migdal. "Learning from the Kursk Submarine Rescue Failure: the Case for Pluralistic Risk Management." Harvard Business School Working Paper, No. 15-003, July 2014.
- Web
For the Difference Makers | Information Technology
Staff, and Doctoral Students can submit a ticket or request to HBS IT. Browse Services Learn more about HBS IT services and applications. View Upcoming Training & Events Browse/sign-up for HBS IT learning... View Details
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
point out possible misconceptions about job creation by small businesses off the mark? Do they miss the point? What do you think? Original Article In the late 1990s, a group of faculty at the Harvard Business School proposed a new... View Details
Keywords: by James Heskett
- 2017
- Working Paper
A Welfarist Role for Nonwelfarist Rules: An Example with Envy
I propose and formalize an argument for why economists working in the welfarist normative tradition should include nonwelfarist principles in how they judge economic policy. The key idea behind this argument is that the world is too complex, and our ability to model it... View Details
Weinzierl, Matthew. "A Welfarist Role for Nonwelfarist Rules: An Example with Envy." Harvard Business School Working Paper, No. 17-021, September 2016. (Revised July 2017.)
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
the draw anymore. By conducting a series of diagnostics, companies in any industry can quickly identify the most promising opportunities. This article shows how to conduct customer, portfolio, and competitor diagnostics to pinpoint the highest-potential opportunities... View Details
- November–December 2015
- Article
Active Postmarketing Drug Surveillance for Multiple Adverse Events
By: Joel Goh, Margrét V. Bjarnadóttir, Mohsen Bayati and Stefanos A. Zenios
Postmarketing drug surveillance is the process of monitoring the adverse events of pharmaceutical or medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical... View Details
Keywords: Drug Surveillance; Health Care; Stochastic Models; Queueing; Diffusion Approximation; Brownian Motion; Health Care and Treatment; Analytics and Data Science; Analysis
Goh, Joel, Margrét V. Bjarnadóttir, Mohsen Bayati, and Stefanos A. Zenios. "Active Postmarketing Drug Surveillance for Multiple Adverse Events." Operations Research 63, no. 6 (November–December 2015): 1528–1546. (Finalist, 2012 INFORMS Health Applications Society Pierskalla Award.)
- 20 Jul 2021
- Research & Ideas
Bankruptcy Spells Death for Too Many Businesses
reorganization, managers can steer firms into liquidations that harm junior creditors, employees, and customers. Under Section 363 of the US Bankruptcy Code, judges may grant that request without creditor consent if managers present a... View Details
Keywords: by Rachel Layne
- November 2018 (Revised July 2023)
- Case
The Weir Group: Reforming Executive Pay (A)
By: Lynn S. Paine and Federica Gabrieli
In February 2018, the Remuneration Committee together with the full Board of Directors of the Scotland-based engineering company The Weir Group had to decide whether to seek a shareholder vote at the upcoming Annual General Meeting in April on a proposal to reform the... View Details
Keywords: General Management; Board Of Directors; Executive Committees; Human Resource Management; Compensation; Pay For Performance; Incentives; Bonuses; Incentive Programs; Employee Stock Ownership Plans; Performance Measurement; Corporate Governance; Governing and Advisory Boards; Human Resources; Management; Executive Compensation; Change; Performance Evaluation; Employee Stock Ownership Plan; Europe; United Kingdom; Scotland
Paine, Lynn S., and Federica Gabrieli. "The Weir Group: Reforming Executive Pay (A)." Harvard Business School Case 319-046, November 2018. (Revised July 2023.)