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  • February 2008 (Revised May 2008)
  • Supplement

Lincoln Financial Group (C)

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Customer Focus and Relationships; Financial Services Industry
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  • February 2008 (Revised February 2008)
  • Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
Related
  • Web

2023 Reunion Presentations - Alumni

learn from the recent spectacular failures of FTX, Genesis, Celsius, and other cryptocurrency firms, and whether existing bankruptcy laws and practices are up to the task of reorganizing these businesses; recovering value for customers,... View Details
  • Web

Biography - Institute For Strategy And Competitiveness

delivery, for reorganizing health care delivery organizations around patient value, measuring patient outcomes, understanding the actual cost of care by medical condition, designing value-based reimbursement models, and integrating... View Details
  • 2018
  • Working Paper

What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries

By: Hila Lifshitz - Assaf
In this study, I focus on the emergent processes and practices enacted when using crowdsourcing to solve R&D problems that experts are challenged with. While the literature on crowdsourcing focuses on the online process, this study looks at the full process that takes... View Details
Keywords: Innovation; Nasa; Problem Solving; Problem Formulation; Knowledge Boundaries; Innovation and Invention; Research and Development; Problems and Challenges
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  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

reorganized itself around a market by function matrix structure intended to focus on customers. Compensation systems were aligned with culture change objectives. A skill-based pay system was installed in all production facilities to... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

of discussions, business leaders got serious about addressing the problems, and the reorganization that resulted energized the staff and led to a dramatic turnaround in performance. “We lost a lot of employee satisfaction and commitment... View Details
Keywords: by Dina Gerdeman
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

guarantee that employees would be given additional stock if the stock price subsequently increased (presumably because of their efforts). And in some bankruptcy reorganization plans, creditors are issued warrants or puts that hedge... View Details
Keywords: by Stuart C. Gilson
  • Web

Health Care Curriculum - Institute For Strategy And Competitiveness

efforts to reorganize health care delivery and engage in meaningful policy reform. The multiplier effects of the curriculum are already evident in our experiences over the past five years. Curriculum on Value-Based Health Care Delivery:... View Details
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

seeking to reorganize or liquidate tend to favor. Prior to analyzing the court rulings, Antill expected bankruptcy judges to favor reorganization over liquidation. “Instead, I was surprised to see that, in... View Details
Keywords: by Rachel Layne
  • Web

Morgan Hall | About

later, Morgan was able to underwrite federal bonds to help finance Civil War debt. The firm was reorganized after Drexel’s death and renamed J.P. Morgan & Company in 1895. By 1900, Morgan’s firm was one of the most powerful financial... View Details
  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Clinic’s historic mission of putting patients first. He prioritized Mayo’s focus on the most complex diseases patients faced, using its research to develop new treatments for many diseases. He reorganized Mayo into a single system of... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical... Feb 2017 (Revised Apri 2018) HBS Case Collection Oak Street... View Details
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

leadership approach. The majority of these founders made at least one substantial business change after the retreat. “Founders talked at length about implementing particular action items,” the paper says. “For example, founders discussed hiring a new product manager or... View Details
Keywords: by Dina Gerdeman
  • 25 Jun 2013
  • First Look

First Look: June 25

  Publications 2006 pub Leviathan Evolving: New Varieties of State Capitalism in Brazil and Beyond By: Musacchio, Aldo, and Sergio G. Lazzarini Abstract—In this book we describe the transformation of state capitalism from a model in which governments owned and ran... View Details
Keywords: Anna Secino
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

more than a decade old, with some notable successes—a new mission in 2004, a reorganization in 2007—but with unresolved problems. Fahey says his leisurely pace of change was deliberate, that creative people take longer to accept change.... View Details
Keywords: by Sean Silverthorne; Publishing
  • Web

Teele Hall | About

changes during his tenure, Teele added new talents to the faculty, especially in math and social sciences, in order to equip MBAs with the knowledge required to lead mid-20th-century businesses. He also launched a review of the MBA curriculum and View Details
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Care explores the best practices for reorganizing and coordinating care, improving process efficiencies, implementing new reimbursement approaches, and integrating care delivery across practices. You will return with the frameworks and... View Details
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

used by consumers and small businesses to discharge debts; Chapter 11, used for reorganization generally by larger corporations to pay creditors over time; and Chapter 13, which allows the filer to keep property and repay debts over three... View Details
Keywords: by Rachel Layne
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

many new cases arrive at the same time, companies could be much less well-served by the bankruptcy reorganization process.” What makes the current financial crisis unique is that the economic harm caused by forced shutdowns is being felt... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking