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- Faculty Publications (28)
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- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
tough, but the complexity is magnified during multiparty negotiations, especially when some of the interested parties are not obvious. How do you advise flagging all key influencers? A: To get the set-up of a negotiation right, you need to get the parties right. You... View Details
Keywords: by Martha Lagace
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
subjective, and all too often women or minorities have been excluded because others have not found them to "fit." One way individuals have coped with this reality is to hide who they really are or how they really think until... View Details
Keywords: by Linda Hill
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
the benefit of the Google brand. And eventually, the Chinese regime might change to a more democratic form of government, in which case Google's stand might go down in history as one of seminal moments on China's road to democracy. But this upside for Google is View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
Leadership It’s Time to Reset Decision-Making in Your Organization What Leaders Can Do to Fight the COVID Fog How Remote Work Changes What We Think About Onboarding Acknowledging that people are having a hard time whether or not they are... View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
you think filing for bankruptcy might help some companies survive now? Gilson: In many countries, “bankruptcy” does mean the death of a company, because it’s synonymous with liquidation. When a company defaults on its debt, and is unable... View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
brand's appeal with a new generation of customers. "When they think of crystal and fine china, most young people remember their mother saying, 'Don't you dare touch it,'" remarks Foley. As consumers move away from the formal... View Details
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
reason to want to save. In some sense, I think people may give up hope for themselves and may despair that it's too late—but it's not too late for a child if he or she can get started in the right direction. Again, there is nothing about... View Details
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
I think one of the lessons is recognizing the need and then coming up with a strategy to serve a relatively underserved market. Especially in the case of Dollar General, they’ve been fabulously successful... View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
With global markets in turmoil over the last several weeks, leaders throughout the world are starting to think about how they should respond if confronted with an economic downturn. Yet what do we know about how leaders decide what to do... View Details
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
will better guide them as they think through which school-improvement programs and initiatives to support. We are already seeing a relatively big outpouring of activity from businesses, investors, and... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
century? Today, the world’s largest taxi company (Uber) owns no cars; the world’s largest provider of accommodations (Airbnb) owns no real estate; and the world’s largest retailer (Alibaba) owns no inventory. Modern platform thinking has... View Details
Keywords: by Martha Lagace
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
something to lose by creating a direct OS competitor. So the firm opens the extensions, because it can benefit from user innovation, but customers can't use the OS software without purchasing the core product. It's a relatively... View Details
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
relatively good forecasts of actual box office returns. In fact, the forecasting accuracy is what makes it such a valuable research setting. I used HSX to measure how the involvement of a movie star affects likely theatrical movie... View Details
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
"We still have no assigned membership to specific teams over time. I think it speaks to the subtle interpersonal challenges we face trying to catch and work with relative strangers, and that even those... View Details
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
to ask questions and make comments. In reality, however, the speakers often do the opposite—dominating the time and not allowing for much discussion at all. "As professors we do this too," admits Gino. "It's very difficult when you View Details
Keywords: by Michael Blanding
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
the book has received rave reviews. Publisher's Weekly called it a "seminal work on the startup phase of the entrepreneurial venture captivating," and Dharmesh Shah at OnStartups.com called it "the definitive book on the topic." ("If you are a... View Details
Keywords: by Noam Wasserman
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
individuals in the business, their individual motivation, and their ability to work together harmoniously. Nowhere is the need to work together more important than in the twin customer-facing functions of marketing and sales. Sales and marketing look similar at a... View Details
Keywords: by Benson Shapiro
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
analytical knowledge to more of what we call "doing" (skills) and "being" (a sense of purpose and identity) must occur. Business schools need to think innovatively about how best to use the resources available to them. For example, there... View Details
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
Reviewing a spectacular business failure, we often wonder why the CEO didn't see trouble coming. It was so obvious. Why didn't Digital Equipment Corp. CEO Kenneth Olsen see the PC as a threat to minicomputers? Did Coca-Cola's Roberto Goizueta really View Details
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
relatively neutral "Survey of Student Behaviors." The questions were exactly the same in every case. Yet participants in the "unprofessional" condition were almost twice (1.98 times) as likely to admit to having engaged in the various... View Details
Keywords: by Carmen Nobel