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  • All HBS Web  (1,139)
    • People  (3)
    • News  (356)
    • Research  (563)
  • Faculty Publications  (80)

Show Results For

  • All HBS Web  (1,139)
    • People  (3)
    • News  (356)
    • Research  (563)
  • Faculty Publications  (80)
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  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

how much to adapt a business model is certainly important for extracting value from international operations. But to focus exclusively on the tension between global scale economies and local considerations is a mistake, for it blinds companies to the very View Details
Keywords: by Pankaj Ghemawat
  • 18 Sep 2012
  • First Look

First Look: September 18

to sway our decisions in directions we did not initially consider? And what can we do to correct for the subtle influences that derail our decisions? The answers to these and similar questions will help you negotiate similar factors when faced with them in the View Details
Keywords: Sean Silverthorne
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

decision-making to be more "other-oriented." Yet their seemingly "immoral" decisions stem not so much from a real desire to hurt others but more from over self-indulgence. Perhaps besides limiting the size of bonuses,... View Details
Keywords: by Sarah Jane Gilbert
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

IMPRESSION McDonald focused on the startups’ cultural strategies—rhetorical activities in terms of what they said and how that mapped to what they did, and symbolic activities like using labels or analogies... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 20 Dec 2016
  • First Look

December 20, 2016

induces U.S. manufacturing firms to contract their operations along multiple margins of activity goes a long way toward explaining the response of U.S. innovation to the China trade shock. Download working paper:... View Details
Keywords: Carmen Nobel
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

competitive by integrating activities and coordinating resources across national borders. At the same time, they also need to be sensitive and responsive to national differences in consumer tastes and government requirements, for example.... View Details
Keywords: by Cynthia Churchwell
  • 16 May 2000
  • Research & Ideas

The Simple Economics of Open Source

outwardly the situation smells of economic anarchy. Where are the market forces, when thousands of talented programmers—and even many commercial firms—spend inordinate amounts of time writing and sharing computer source code: an activity... View Details
Keywords: by Martha Lagace; Technology
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

implicated in recent acts of corporate malfeasance—could have become so depraved, this is probably the wrong question. Given that human nature does not change much from age to age, the real issue is the effectiveness of the constraints... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

it happens over time. There are patterns to the self: patterns to the things we like about the world, the things we value, the types of people we tend to enjoy, the types we tend not to enjoy, the types of activities that tend to be more... View Details
Keywords: by Martha Lagace
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

fabricated or real crisis is an essential ingredient for effective change management, as an existential threat breaks down many barriers to change. With such an unprecedented crisis, it is stretching and breaking apart even the strongest... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

real organizations, we review a few case study examples below. Examples Of Systematically Analyzing Failure Edmondson et al. report how Julie Morath, the Chief Operating Officer at the Minneapolis Children's Hospital, implemented... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 04 Nov 2015
  • What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

included those that “women have greater analytical skills and coordinate activities with much (greater) ease than men while upholding company values and strategy” (Mathews Daniel Kapito); “Having senior female leaders should lead to... View Details
Keywords: by James Heskett
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

to deliver results to identify longstanding employees as representatives of blocked change. However, it is crucial to understand the specifics of an organization in order to act with rigor and precision. Besides their deep knowledge, long-tenured team members can... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

hit to Lululemon’s bottom line was reasonably immediate and significant. It cost the CEO his job. There is a real pay-off from building pride among an organization’s employees. It can result in greater loyalty, higher productivity, and... View Details
Keywords: by James Heskett
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

a crisis, there is a temptation for less experienced leaders to jump to quick-fix solutions that may mask the real problems. The only way to solve these problems is to understand their root cause and implement permanent solutions.... View Details
Keywords: by Martha Lagace
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies greatly among industries, but... View Details
Keywords: by Benson Shapiro
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

century? Today, the world’s largest taxi company (Uber) owns no cars; the world’s largest provider of accommodations (Airbnb) owns no real estate; and the world’s largest retailer (Alibaba) owns no inventory. Modern platform thinking has... View Details
Keywords: by Martha Lagace
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

They spend much more time paying attention to reviews of other people like them and trying to understand and gauge in an unbiased fashion what the real quality is of these products and services, particularly those in which you can’t... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 19 Aug 2015
  • Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

It seems to suggest a real unmet need in educational systems. How integral will coding skills be going forward, and what role should government play in attending to those needs? A: Analytical skills and comfort with technology are... View Details
Keywords: Re: Jeffrey J. Bussgang; Technology
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