Publications

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2023
Working Paper

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani

The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details

Keywords: Large Language Model; AI and Machine Learning; Performance Efficiency; Performance Improvement

SSRN

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Jan 2014
Case

StriveTogether: Reinventing the Local Education Ecosystem

StriveTogether is building a network of communities that use Collective Impact as a way for the business community and other stakeholders to collaborate to improve public education in a locale. The leaders... View Details

Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca

Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details

Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

apply across the region. Let me just highlight a handful of those: Demand for management and management education is growing rapidly. Management (and business) is seen as a major force for change, growth,... View Details

Keywords: by Sean Silverthorne; Education

06 Feb 2014
News

America’s Education System at a Crossroads: New Research and Insights on Business-Educator Partnerships in PK-12 Education

September 2016
Case

Ekal Vidyalaya: Education for Rural India

By: David Drake, Namrata Bhattacharya, Pooja Godbole and Amrita Saigal

By examining Ekal Vidyalaya (Ekal), a nonprofit network of schools in India, this case focuses on the classic challenge faced by organizations that grow through replication (e.g., McDonald's, Starbucks, Walmart, Whole Foods): How can they continue to drive growth when... View Details

Keywords: Nonprofit Organizations; Early Childhood Education; India

Educators

March 1991
Article

The Role of Audits and Audit Quality in Valuing New Issues

By: S. Datar, G. A. Feltham and J. S. Hughes

Keywords: Accounting Audits; Quality; Value

Program

Public Education Leadership Project

with other administrators and educators from across the country, your team of eight leaders from your district will refine your management model, develop new improvement strategies, and learn how to serve... View Details

Blog

Visit the HBS Executive Education Campus-Virtually

Are you considering one of our on-campus Executive Education programs? Get a taste of the environment with our online tour, featuring the buildings that Executive View Details

19 Nov 2015
Blog Post

Why We Recruit: Education Pioneers

last 12 years. In fact, the first-ever leader to say “yes” to an EP Fellowship was an HBS alumna who served her Fellowship at Aspire Public Schools in the Bay Area, and went on to work at the U.S. Department of View Details

Keywords: Nonprofit / Government

2010
Casebook

Transforming Public Education: Cases in Education Entrepreneurship

Based on a popular education entrepreneurship course at Harvard Business School, Transforming Public Education organizes 18 case studies into modules that reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United... View Details

Keywords: Social Entrepreneurship; Education; Transformation

March 1994
Supplement

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)

By: Roy D. Shapiro and Michael D. Watkins

Supplements the (A) case. View Details

Keywords: Telecommunications Industry

Web

Executive Education - Entrepreneurship

Executive Education Given the importance of innovation and entrepreneurship within organizations, our programs are designed to help seasoned executives transform their thinking and vision in a dynamic global... View Details

01 Sep 2009
News

New Executive Education Programs

HBS Executive Education is offering a number of programs designed to address the challenging global economy and to keep executives at the cutting edge of business thinking.... View Details

Keywords: Educational Services; Educational Services

22 Oct 2014
News

Using technology to find quality care

Care.com founder and CEO Sheila Lirio Marcelo (MBA 1998) is the driving force behind a technology platform that helps families find solutions to their caregiver needs. (Published October 2014) View Details

2021
Article

Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care

By: Tuna Cem Hayirli, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody and Michaela J. Kerrissey

Background: Newly intensified use of personal protective equipment (PPE) in emergency departments presents teamwork challenges affecting the quality and safety of care at the frontlines.
Objective: We conducted a qualitative study to categorize and... View Details

Keywords: COVID-19; Teamwork; Emergency Service; Hospital; Quality Of Health Care; Health Pandemics; Health Care and Treatment; Quality; Groups and Teams; Communication

30 Apr 2009
Working Paper Summaries

Earnings Quality and Ownership Structure: The Role of Private Equity Sponsors

Keywords: by Sharon P. Katz; Financial Services

January 2001 (Revised August 2003)
Case

Student Educational Loan Fund, Inc. (Abridged)

By: Peter Tufano

Rick Melnick oversees the Student Educational Loan Fund (SELF), which provides loans to Harvard Business School students. SELF is changing the terms of student loans from variable-rate with semiannual payments to fixed-rate loans with equal monthly payments. Melnick... View Details

Keywords: Risk Management; Financing and Loans; Business Education; Interest Rates; Education Industry; Boston

Educators

March 24, 2014
Article

Roundtable on Shared Value in Education

By: Mark R. Kramer and Kate Tallant

Seventeen corporate and global education leaders gathered at the World Economic Forum 2014 in Davos, Switzerland, to discuss how they are rethinking the role of business in global education. View Details

Keywords: Shared Value; Education; Global Range