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  • 01 Jun 2009
  • News

Insights from the Post-Macho Workplace

ask questions or to appear vulnerable, and pressuring coworkers to prove themselves through acts of physical bravery. The goal of this company’s training was to enhance employee safety and reliability in a very hazardous workplace. We... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining
  • 01 Feb 1999
  • News

Short Takes

over a five-month period, she observed 8 teams and surveyed some 427 employees. Edmondson found that members of teams with higher levels of psychological safety (those characterized by greater mutual respect... View Details
Keywords: Judith A. Ross
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

possibly was another example unfolded. As reader Anna Johnson put it, “When the pressure to meet quarterly performance expectations against best-guess sales targets and a flesh pounding schedule take precedence, it’s not surprising that View Details
Keywords: by James Heskett; Air Transportation
  • 2012
  • Article

Exploring Re-Identification Risks in Public Domains

By: Aditi Ramachandran, Lisa Singh, Edward Porter and Frank Nagle
While re-identification of sensitive data has been studied extensively, with the emergence of online social networks and the popularity of digital communications, the ability to use public data for re-identification has increased. This work begins by presenting two... View Details
Keywords: Safety; Analytics and Data Science; Social and Collaborative Networks
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  • January–February 2011
  • Article

Adverse Selection in Online 'Trust' Certifications and Search Results

By: Benjamin Edelman
Widely used online "trust" authorities issue certifications without substantial verification of recipients' actual trustworthiness. This lax approach gives rise to adverse selection: the sites that seek and obtain trust certifications are actually less trustworthy than... View Details
Keywords: Online Advertising; Governing Rules, Regulations, and Reforms; Policy; Safety; Trust; Internet; Search Technology; Web Sites
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  • 25 May 2010
  • First Look

First Look: May 25

Role of Psychological Safety (revised) Authors:Bradley R. Staats, Francesca Gino, and Gary P. Pisano Abstract Prior work examining the relationship of varied experience (i.e., the concurrent completion of... View Details
Keywords: Martha Lagace
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

Managing Errors in Organizations The Strategic Imperative of Psychological Safety and Organizational Error Management By: Edmondson, Amy C., and Paul Verdin Abstract—Despite discussion in the management... View Details
Keywords: Sean Silverthorne
  • 01 Feb 1997
  • News

Leading the Way In Negotiation and Decision Making

executive programs have substantial negotiation components as well. The unit's research methods include everything from analyzing negotiations in progress to psychological lab studies with subjects in negotiation experiments to running... View Details
Keywords: Judith A. Ross
  • 08 Apr 2021
  • Blog Post

HBS Entrepreneurship Immersion - Four Highlights

cross-registration): What are the key legal risks? What are the most important elements in this contract? Lead: How do I create psychological safety for my teams so they can do their best work? What’s the... View Details
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Tucker notes that these systems have their place, as they provide the opportunity for workers to anonymously report safety violations being made by physicians and other health-care workers. But her research shows that they can also be... View Details
Keywords: by Julia Hanna; Health
  • 25 Aug 2015
  • News

Sunset in the East?

the medium term, to this government manipulation other than investor psychology? —Jim Daley (MBA 1986) KIRBY: Investor psychology probably is the biggest risk, but another is an overreliance on hard infrastructure investments (roads,... View Details
Keywords: Administration of Economic Programs; Government; Real Estate; Health, Social Assistance
  • 23 Apr 2019
  • Blog Post

HBS Shares Their Favorite Books for HR Leaders

a culture that provides excellent service, as well as attracts and retains talent that will embody what your company represents. The Fearless Organization: Creating Psychological Safety in the Workplace for... View Details
Keywords: All Industries
  • 01 Oct 2002
  • News

Faculty Research Symposium

and the other focused on cardiac surgery teams. She found that differences in psychological safety indeed predicted a team's ability to learn and cope with change effectively — a consistent result across... View Details
  • February 1990 (Revised March 1990)
  • Case

Quantum Semiconductor, Inc.

By: Janice H. Hammond and Roy D. Shapiro
Quantum is faced with a difficult ethical dilemma--industry studies provide evidence that chemicals used in semiconductor manufacturing may cause women working in fabrication cleanrooms to suffer a higher likelihood of spontaneous abortions. The possibility of other... View Details
Keywords: Safety; Prejudice and Bias; Law; Equality and Inequality; Cost; Production; Ethics; Health; Gender; Semiconductor Industry
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  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

supporting evidence for a unit's portfolio of improvement projects was associated with implementation success. Learn-how was positively associated with implementation success, but learn-what was not. Psychological View Details
Keywords: Martha Lagace
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

expertise affirmation as a dimension of psychological safety is a promising avenue through which to integrate positive identity with existing theory on interpersonal collaboration. View Details
Keywords: Martha Lagace
  • Blog

Crossing the Bridge from Program Learning to Practical Application

tries to bring the human side of risk management to the fore. "I recently visited our team in Singapore and used the opportunity to present some lessons I took away from the Columbia space shuttle mission case and the importance of View Details
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

forthcoming Hoboken, NJ: John Wiley & Sons The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth By: Edmondson, Amy C. Abstract—The Fearless... View Details
Keywords: by Sean Silverthorne
  • October 1993 (Revised July 1994)
  • Case

A Brush with AIDS (A)

By: Joseph L. Badaracco Jr. and Jerry Useem
A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect medical workers from being pricked with AIDS-contaminated needles. After hospitals report repeated instances of... View Details
Keywords: Health; Cost vs Benefits; Motivation and Incentives; Safety; Values and Beliefs; Profit; Goals and Objectives; Compensation and Benefits; Medical Devices and Supplies Industry
Related
  • 04 Mar 2002
  • What Do You Think?

Why the Bull Market in Leadership Books?

"People need something that gives them safety and answers to their questions." On another note, Roseanne Landay attributes the current supply of writing on leadership to the fact that during a slow economy, "many companies... View Details
Keywords: by James Heskett