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Show Results For
- All HBS Web
(576)
- News (71)
- Research (428)
- Events (9)
- Multimedia (1)
- Faculty Publications (167)
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- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
that 80 percent of executives around the world rated employee experience (including trust) important or very important. Employee experience drives engagement. And yet in the Deloitte study, only 22 percent of executives felt that their companies were excellent at... View Details
Keywords: by James Heskett
- 02 Mar 2010
- First Look
First Look: March 2
performance, in whatever way one chooses to define performance (for example, quality of life, or value creation for all entities), and provides access to that causal link. Integrity is thus a factor of production as important as knowledge... View Details
Keywords: Martha Lagace
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
differentiate products in the marketplace," says Peter Rawlinson, director of product management for contract-management software company I-many in Edison, N.J. Increased... View Details
Keywords: by David Stauffer
- 20 Feb 2008
- First Look
First Look: February 20, 2008
groups: (1) a treatment group that receives all DrumNet services, (2) a treatment group that receives all DrumNet services except credit, or (3) a control group. After one year, DrumNet services led to an increase in production of... View Details
Keywords: Martha Lagace
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
options. They can invest in new as well as shelved technologies and product designs that are particularly effective in mitigating risk and improving safety—even when they are initially inferior in terms of costs, user-friendliness, or... View Details
Keywords: by Hong Luo and Alberto Galasso
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
the ad and be taken to a Web site where she can learn more about the product and purchase it. The entire process—from ad to purchase—might take less than five minutes. In addition to streamlining the flow of information and transactions,... View Details
Keywords: by Susan Young
- 28 Apr 2015
- First Look
First Look: April 28
Zeal as they consider their product development strategy. In February 2013, serial entrepreneurs John Danner and Sanjay Noronha cofounded Zeal, an education technology start-up providing a web-based, mobile learning platform that helps... View Details
Keywords: Sean Silverthorne
- 31 May 2011
- First Look
First Look: May 31
compensating differential for working when outside options are most attractive), but more experienced answerers tend to forego these opportunities. Book: http://www.benedelman.org/publications/google-answers.pdf Stop Stealing the... View Details
Keywords: Sean Silverthorne
- 05 Mar 2012
- Research & Ideas
Is JC Penney’s Makeover the Future of Retailing?
"00," instead of 99 cents, and exclude the suggested retail price of a product on the tag in favor of just one marked-down price. "I think that on the consumer side this has simplified pricing, which makes a lot of sense," Lal says. “All... View Details
- 10 May 2016
- First Look
May 10, 2016
property (IP) protection to safeguard their competitive advantages. However, the majority of recent patent litigation is driven by nonpracticing entities (NPEs), firms that generate no products but instead amass patent portfolios for the... View Details
Keywords: Carmen Nobel
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
there." At the same time, she has observed, by hogging the discussion, these leaders not only limited their own learning but also made the class less productive as a whole. Gino wondered if the same dynamic could be occurring in... View Details
Keywords: by Michael Blanding
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
considered essential? How could employees’ safety be guaranteed? And, most recently, how can businesses preserve financial viability in the face of rapidly declining demand for products and services? The experiences we collected show... View Details
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
maintaining a high level of exploration. Solutions improved most on rounds with social influence after a period of separation. We also show that storing subjects’ best solutions so that they could be reloaded and possibly modified in subsequent rounds—a ubiquitous... View Details
Keywords: Dina Gerdeman
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
people when a part or system is about to fail. Often, only the senior management team's imagination limits new IT-based opportunities. Our research suggests the following: New technologies will continue to give companies the chance to View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
willing and able to question how they do their work and why they do it that way. Is it because it's the most effective way, or is it because it's the way it's always been done? If the answer is the latter, and if the practice may be systematically, if inadvertently,... View Details
Keywords: by Mallory Stark
- 03 Apr 2012
- First Look
First Look: April 3
visits, how to conduct them most effectively, and how to debrief after visits. The note is, therefore, relevant to MBA, Executive Education, Field Study, or project contexts where the focus is start-ups, entrepreneurial management, new View Details
Keywords: Carmen Nobel
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
Others identified factors accounting for too much focus. Yadeed Lobo said: "I think focus in organizations might have its roots in competitive strategy, intense focus on differentiation or cost consciousness." Edward Hare put it... View Details
Keywords: by James Heskett
- 28 Feb 2017
- First Look
First Look at New Research, February 28
that when Craigslist enters a newspaper’s market, the newspaper repositions itself away from other newspapers by changing its content. This results in greater differentiation between newspapers in a market but occurs primarily in markets... View Details
Keywords: Sean Silverthorne
- 17 Aug 2010
- First Look
First Look: August 17
DaVita in 1999, breaking an important promise to his family in order to do so, he was determined to create a differentiated company with a community-like culture. Over six years, he had engineered an impressive financial turnaround and... View Details
Keywords: Martha Lagace