Personal Care - Publications - Faculty & Research

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

really matters in the workplace is helping employees feel appreciated.” Rewards that signal to employees that they did a good job and that their manager cares about them will encourage employees to want to work even harder, the research... View Details

Keywords: by Dina Gerdeman

24 Jul 2000
Research & Ideas

Value Maximization and Stakeholder Theory

domain of the government in its rule-setting function. Those who care about resolving these issues will not succeed if they look to firms to resolve these issues voluntarily. Firms that try to do so either will be eliminated by... View Details

Keywords: by Michael C. Jensen

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

employee departures. Company officials kept a careful count of departing workers and doled out bonuses to managers based on the number of workers in their groups that left. Managers and workers alike exhibit stress Many managers,... View Details

Keywords: by Michael Blanding

26 Aug 2002
Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

mountain, Everest has never been a cakewalk: 148 people have lost their lives attempting to reach the summit since 1922. Newspaper and magazine articles and books—most famously, Jon Krakauer's Into Thin Air: A Personal Account of the... View Details

Keywords: by Michael A. Roberto

09 Dec 2002
Research & Ideas

Unilever—A Case Study

1950s, Unilever manufactured convenience foods, such as frozen foods and soup, ice cream, meat products, and tea and other drinks. It manufactured personal care products, including toothpaste, shampoo,... View Details

Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

a folding chair across the court to protest a referee's call. Mike Krzyzewski, also known as Coach K, leads the men's basketball program at Duke University. Instead of fear, Krzyzewski relies heavily on positive reinforcement, open and warm communication, and View Details

Keywords: by Sean Silverthorne; Sports

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

22 Mar 2021
Research & Ideas

How to Learn from the Big Mistake You Almost Make

What if businesses could learn from their worst mistakes without actually making them? How might the same progress and innovation occur, without firms incurring the costs associated with such errors? The results of a recent study about close calls in health View Details

Keywords: by Kristen Senz; Health

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

replace him with another white man, even when white men continued to hold the majority of the board. “People myopically attend to the identity of the person who is leaving,” Chang says. “They seem to ignore the diversity of the remaining... View Details

Keywords: by Michael Blanding

09 Jun 2015
First Look

First Look: June 9, 2015

morality and decrease people's ability to justify dishonesty. The second principle, Visibility, aims to restrict anonymity, prompt peer monitoring, and elicit responsible norms. The third principle, Self-Engagement, increases motivation to maintain a positive... View Details

Keywords: Sean Silverthorne

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

want from the airline.” The strategy also made good business sense because after all, Bastian told his managers and executives, “If you take care of your people, they take care of your customers.” In... View Details

Keywords: by Lane Lambert; Air Transportation

30 Mar 2021
Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

commutes: “Firms need to care about this,” he says, “not just employees.” About the Author Lane Lambert is a writer based in the Boston area. [Image: Unsplash/Alexander Popov] Will you resume your daily commute after the COVID-19... View Details

Keywords: by Lane Lambert

03 Jun 2002
Research & Ideas

How to Succeed With Your New Boss

things fast when you know that the business has serious structural problems. So it is wise to get bad news on the table early and to lower unrealistic expectations. Be careful to assess your new organization's capacity for change before... View Details

Keywords: by Michael Watkins

29 Nov 2022
Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

for misleading consumers on how they planned to use their personal information. On Friday Twitter executives who served on a governance board the FTC had ordered into existence left the company, prompting Senate Democrats to urge the FTC... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Technology

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

cares about their well-being. Many realize that this needs to change. Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate listening, a conscious effort to... View Details

Keywords: by Boris Groysberg and Susan Seligson

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

employers’ past transgressions. Generational factors and burnout Leaders must realize that their workers are their greatest assets in their quest to achieve institutional goals. Instead of paying lip service to caring for employees or... View Details

Keywords: by Hise Gibson and MaShon Wilson

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our View Details

Keywords: by Dina Gerdeman

25 Jun 2013
First Look

First Look: June 25

Publications 2006 pub Leviathan Evolving: New Varieties of State Capitalism in Brazil and Beyond By: Musacchio, Aldo, and Sergio G. Lazzarini Abstract—In this book we describe the transformation of state capitalism from a model in which governments owned and ran... View Details

Keywords: Anna Secino

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

exposing themselves to the risk that a single person getting run over by a bus may blow up the whole company.” For hiring managers, there’s clear reason to recruit and retain open source experts. “Companies are recognizing that there's... View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

the overall objectives of the firm in relation to customers, investors, and regulators. Now people are chosen to step into these roles and the organization is set in motion. What will happen in real time? Once on the job, the bonding drive will lead every View Details

Keywords: by Paul Lawrence & Nitin Nohria

Publications