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- All HBS Web (374)
- Faculty Publications (86)
- 30 Sep 2008
- First Look
First Look: September 30, 2008
benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. Since employees at retail stores perform both production-related activities and... View Details
Keywords: Martha Lagace
- 01 Aug 2007
- Op-Ed
Company Town: Fixing Corrupt Governments
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing services like procurement support... View Details
Keywords: by Eric Werker
- 19 Jul 2016
- First Look
July 19, 2016
proposals on material versus immaterial issues affect firms’ subsequent ESG performance and market valuation. We find that 58% of the shareholder proposals in our sample are filed on immaterial issues. We document that filing shareholder... View Details
Keywords: Sean Silverthorne
- 23 Apr 2008
- Op-Ed
The Gap in the U.S. Treasury Recommendations
the Currency, which regulates national banks. Finally, there would be a regulator that would monitor the business conduct of all firms in the financial service industry. This regulator would set standards for each type of financial... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
successful dual-purpose companies build a commitment to creating both economic and social value into their core activities. This approach, which they call hybrid organizing, includes: setting and monitoring social goals alongside... View Details
Keywords: Dina Gerdeman
- 23 Oct 2019
- News
Hands-on Simulations Complement the Case Method
found the exercise to be particularly effective at helping him understand the complexities of team dynamics. “The simulation made clear the importance of every detail of a production line, from the positioning of the various workstations to the actual tasks being View Details
Keywords: Educational Innovation
- 01 Dec 2016
- News
Case Study: Sweat the Technique
they exercise, and then monitor it for visual cues indicating when, what, and how much to drink. Hydration can dramatically affect athletes, says Nix founder and CEO Meridith Unger (MBA 2010), a former college basketball player and... View Details
Keywords: Dan Morrell
- 15 Dec 2015
- First Look
December 15, 2015
compensation incentives for CSR. We test our predictions using novel executive compensation contract data and find that firms with more shareholder friendly corporate governance are more likely to provide compensation to executives linked to firm social View Details
Keywords: Carmen Nobel
- Web
Strategic Financial Analysis Online Course | HBS Online
Online. What you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Forecast financial performance in the near and long term to guide strategic decision-making Compare organizations’ View Details
- 30 Oct 2012
- First Look
First Look: October 30
happiness-if you follow five core principles of smarter spending. Purchase the book: http://www.amazon.com/Happy-Money-Science-Smarter-Spending/dp/1451665067/ref=tmm_hrd_title_0/181-7319636-0911428 The Role of Organizational Scope and Governance in Strengthening... View Details
Keywords: Sean Silverthorne
- 02 Feb 2010
- First Look
First Look: Feb. 2
complex organizational patterns that emerge in lieu of genuine mirroring when actionable transparency allows people to "break the mirror." Download the paper: http://www.hbs.edu/research/pdf/10-058.pdf Criminal Recidivism after Prison and Electronic View Details
Keywords: Martha Lagace
- 01 Oct 1996
- News
New Releases
vision has resulted in many financially driven companies becoming more mission-oriented. In this changing climate, HBS professor Robert Kaplan and David Norton (DBA '73), president of Renaissance Solutions, offer a performance measurement... View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54596 Relative Performance Benchmarks: Do Boards Follow the Informativeness Principle? By: Ma, Paul, Jee Eun Shin, and Charles C.Y. Wang Abstract— We examine whether and to what extent... View Details
Keywords: Dina Gerdeman
- 16 Sep 2014
- First Look
First Look: September 16
innovation performance such as firm productivity and profitability, (d) mergers, and (e) divestments as providing context or "shocks" to an activity system and their value as an empirical source of exogenous variation.... View Details
Keywords: Sean Silverthorne
- 21 Nov 2006
- First Look
First Look: November 21, 2006
168-184 Abstract Customer metrics are pivotal to assessing and monitoring how firms perform with customers and other publics. The authors contend that customer metrics used by firms today are predominantly... View Details
Keywords: Sean Silverthorne
- 01 Jun 2007
- News
KPMG for Mayor!
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing services like procurement support and... View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
the customer has no need to look elsewhere. Therefore, ensuring high-quality service is fundamental. The consumer bank monitored the service levels ("request fulfillment time") for its HVCs, surveyed its customers every six... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 13 Feb 2007
- First Look
First Look: February 13, 2007
A. Desai, and C. Fritz Foley Abstract This paper examines how costly financial contracting and weak investor protection influence the cross-border operational, financing and investment decisions of firms. We develop a model in which product developers have a... View Details
Keywords: Martha Lagace
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
years, we've produced sixteen teaching cases, two conceptual notes, and a working paper. Q: The performance problems of U.S. public education are receiving growing attention. How are urban schools performing... View Details
- 01 Sep 2017
- News
The Biggest Industry You’ve Never Heard Of
Bjerg is staring blankly at his computer screen. He adjusts his two monitors and fiddles with the speakers as he awaits the start of his next League of Legends battle. As he does many days, Bjerg will sit here playing the popular video... View Details