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  • Program

Driving Nonprofit Performance and Innovation—Virtual

Summary Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and... View Details
  • 12 May 2008
  • Research & Ideas

Accounting Information as Political Currency

expected the accounting effect on election outcomes to be minor. When we ran the tests, we found that even a one standard-deviation change in our measure of earnings management could affect election View Details
Keywords: by Martha Lagace
  • 2021
  • Working Paper

Who Closed the Schools?

By: Joshua D. Coval
This paper examines the differences in characteristics between U.S. public schools that opted for virtual instruction because of COVID-19, and schools that did not. Much of the variation can be explained by measures of the degree to which districts favored teachers... View Details
Keywords: Public Education; COVID-19; Virtual Learning; Education; Health Pandemics; Teaching; Internet and the Web; Policy; Outcome or Result; United States
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  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

they show passion through higher quality of work and in conveying positive emotions, and less frequently through body language and voice, immersion, social interactions, and quantity of work. The results of the study indicate that introverts are at a View Details
Keywords: by Ben Rand
  • 02 Apr 2024
  • What Do You Think?

What's Enough to Make Us Happy?

The result is measured in terms of outcomes that may be more or less than we expected, just as customer satisfaction is measured in terms of whether our expectations were met... View Details
Keywords: by James Heskett
  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

results Study participants also routinely expressed more happiness when their prosocial spending was tied to a specific outcome that showed the impact that they made, which acted as a sign of success and connection with those they helped.... View Details
Keywords: by Michael Blanding
  • Program

Strategy for Health Care Delivery—Virtual

Lead strategic and organizational change to generate value Improve health care quality, system delivery, and patient value Access a network of health care institutions and facilities to enhance quality and coordination of care Leverage partnerships and implement View Details
Keywords: Health Care; Health Care
  • Web

Key Concepts - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Key Concepts Value-based health care is one of the most important... View Details
  • 27 Nov 2023
  • Research & Ideas

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

political beliefs. The strategy was to measure the “extent to which a voter whose family moves to a new neighborhood during their childhood adopts a political behavior similar to their permanent-resident peers in that neighborhood,” the... View Details
Keywords: by Ben Rand
  • Web

Accounting & Management - Faculty & Research

a specific focus on novel payment structures (e.g., bundle payments), integrated practice units (IPUs), and outcomes measurement. Insight into time-driven activity-based costing, or TDABC, and the use of innovative digital health... View Details
  • June 2009 (Revised February 2014)
  • Case

Evaluating Microsavings Programs: Green Bank of the Philippines (A)

By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
Green Bank of the Philippines was known for its product innovation and its ability to bring new products to market. In 2002, Green Bank designed an untested commitment savings product that both gave individuals access to formal savings and helped them commit to... View Details
Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
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  • 03 Oct 2022
  • Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

Measuring success from 5 million resumes The researchers focused on entrepreneurs backed by venture capitalists, but they faced a challenge right off the bat. How do you measure success for job holders in... View Details
Keywords: by Sean Silverthorne
  • September 2004
  • Article

Trust in Agency

By: Ramon Casadesus-Masanell
Existing models of the principal-agent relationship assume the agent works only under extrinsic incentives. However, many observed agency contracts take the form of a fixed payment. For such contracts to succeed, the principal must trust the agent to work in the... View Details
Keywords: Trust; Agency Theory; Relationships; Behavior; Motivation and Incentives; Contracts; Business Model; Emotions; Forecasting and Prediction; Ethics; Standards; Risk and Uncertainty
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  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

suggests that spectators also value something far simpler: the suspense of not knowing who will win. In fact, stadiums sell more tickets when the outcome of a game is less predictable, says a study by Harvard Business School Professor... View Details
Keywords: by Rachel Layne; Sports
  • Web

Research Areas - Doctoral

international ventures; the environments in which entrepreneurs make decisions; and social entrepreneurship. 4. Performance Measurement and Outcomes scholars study drivers and effectiveness of performance... View Details
  • March 2011
  • Case

Insight Communications

By: Rajiv Lal and Natalie Kindred
After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details
Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)
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  • 17 Jan 2024
  • Research & Ideas

Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details
Keywords: by Tim Gray
  • Research Summary

Health-care Applications

Active postmarketing drug surveillance.  There is substantial interest within the U.S. health community and among health policymakers in developing a surveillance system that scans public health databases in order to proactively detect potential drug safety... View Details

  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Organize Care Around Med... Organize Care Around Medical Conditions To... View Details
  • Web

Publications - Institute For Strategy And Competitiveness

Outcomes Health Care Measurements that Improve Patient Outcomes by Robert S. Kaplan, PhD, MS, Lara Jehi, MD, MHCDS, Clifford Y. Ko, MD, MS, MSHS, FACS, FASCRS, Andrea Pusic,... View Details