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  • All HBS Web  (4,484)
    • People  (4)
    • News  (730)
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  • January 2002 (Revised October 2005)
  • Case

General Electric Medical Systems 2002

By: Tarun Khanna and James Weber
Discusses one of General Electric's flagship divisions--the world's leading provider of medical diagnostic imaging equipment. Provides an opportunity to examine a multinational confronting massive technological and demographic changes around the world. Genomics has... View Details
Keywords: Information Technology; Business Model; Change Management; Multinational Firms and Management; Genetics; Customer Value and Value Chain; Age; Medical Devices and Supplies Industry; China; United States
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Khanna, Tarun, and James Weber. "General Electric Medical Systems 2002." Harvard Business School Case 702-428, January 2002. (Revised October 2005.)
  • March 2003
  • Article

Balancing Search and Stability: Interdependencies Among Elements of Organizational Design

By: Jan W. Rivkin and Nicolaj Siggelkow
Keywords: Balance and Stability; Organizational Design
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Rivkin, Jan W., and Nicolaj Siggelkow. "Balancing Search and Stability: Interdependencies Among Elements of Organizational Design." Management Science 49, no. 3 (March 2003): 290–311.
  • June 2007 (Revised October 2007)
  • Case

Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center

By: Richard M.J. Bohmer, F. Warren McFarlan and Julia Rose Adler-Milstein
Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medical Center, of an information system designed to support the delivery of patient care. The hospitals' CIO, John... View Details
Keywords: Health Care and Treatment; Product Design; Service Delivery; Information Technology; Applications and Software; Health Industry; Boston
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Bohmer, Richard M.J., F. Warren McFarlan, and Julia Rose Adler-Milstein. "Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center." Harvard Business School Case 607-150, June 2007. (Revised October 2007.)
  • July 1986 (Revised August 1986)
  • Case

Frito-Lay, Inc.: Funding for Information Systems

Frito-Lay, Inc., a large snack foods company, has adopted a new method for allocating information systems resources. The method and its rationale are described in detail, along with user reactions. The new scheme is simple, but is it an improvement? Will it be... View Details
Keywords: Resource Allocation; Information Technology; Food and Beverage Industry; Food and Beverage Industry
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Vitale, Michael R. "Frito-Lay, Inc.: Funding for Information Systems." Harvard Business School Case 187-012, July 1986. (Revised August 1986.)
  • September 2005
  • Case

IBM Network Technology (A) (Abridged)

By: Michael L. Tushman
An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. Exemplifies how organizational design and... View Details
Keywords: Organizational Design; Management Teams; Leadership Style; Growth and Development; Growth and Development Strategy; Employees; Information Technology Industry
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Tushman, Michael L. "IBM Network Technology (A) (Abridged)." Harvard Business School Case 406-053, September 2005.
  • April 11, 2017
  • Article

Systems Change in a Polarized Country

By: Mark R. Kramer
A growing number of U.S. foundations are adopting practices based on systems change to achieve their goals in the current political environment. View Details
Keywords: Political Polarization; Foundations; Organizational Change and Adaptation; United States
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Kramer, Mark R. "Systems Change in a Polarized Country." Stanford Social Innovation Review (website) (April 11, 2017).
  • 1991
  • Chapter

Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges

By: R. M. Kanter
Keywords: Technology Adoption; Organizational Change and Adaptation; Organizational Design; Attitudes
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Kanter, R. M. "Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges." In Designing for Technological Change, edited by B. Guile, E. Laumann, and G. Nadler. Washington, D.C.: National Academies Press, 1991.
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

Word, for example? The problem: Overshooting the market can open the way for disruptive technologies that are cheaper and simpler to take root. So Xerox was eventually disrupted by less expensive copiers... View Details
Keywords: by Sean Silverthorne; Health
  • May 1990 (Revised December 1998)
  • Case

Technology Transfer at a Defense Contractor (Abridged)

By: Linda A. Hill
Covers the same material concerning the specific transfer of technology as described in the longer version but summarizes the environmental and organizational context of the transfer. Most appropriate when the instructor wishes to focus on the action questions. View Details
Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects
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Hill, Linda A. "Technology Transfer at a Defense Contractor (Abridged)." Harvard Business School Case 490-094, May 1990. (Revised December 1998.)
  • 13 Oct 2010
  • Working Paper Summaries

Employee Selection as a Control System

Keywords: by Dennis Campbell; Banking
  • March 2010 (Revised August 2010)
  • Case

Systems Infrastructure at Google (A)

By: Linda A. Hill and Emily Stecker
This case describes how a senior vice president of engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's encouraging two teams of engineers to develop competing solutions for application... View Details
Keywords: Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Leadership Development; Product Design; Groups and Teams; Creativity; Motivation and Incentives; Competitive Strategy; Technology Industry; United States
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Hill, Linda A., and Emily Stecker. "Systems Infrastructure at Google (A)." Harvard Business School Case 410-110, March 2010. (Revised August 2010.)
  • February 1998
  • Teaching Note

Aladdin Knowledge Systems TN

By: Das Narayandas
Teaching Note for (9-598-018). View Details
Keywords: Mergers and Acquisitions; Competition; Marketing; Sales; Distribution; Safety; Globalization; Integration; Information Technology Industry; Europe; United States
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Narayandas, Das. "Aladdin Knowledge Systems TN." Harvard Business School Teaching Note 598-071, February 1998.
  • 1989
  • Chapter

Technocratic Organization and Technological Development in China, 1928-1953

By: William C. Kirby
Keywords: History; Information Technology; Technological Innovation; Organizational Design; Developing Countries and Economies; China
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Kirby, William C. "Technocratic Organization and Technological Development in China, 1928-1953." In Science and Technology in Post-Mao China, edited by Denis Fred Simon and Merle Goldman, 23–44. Cambridge: Harvard University Press, 1989.
  • July 1991 (Revised September 1995)
  • Case

Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances

By: Lynda M. Applegate
In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details
Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry
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Applegate, Lynda M. "Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances." Harvard Business School Case 192-030, July 1991. (Revised September 1995.)
  • 1989
  • Chapter

On Technological Evolution within and of Industry Boundaries

By: T. Khanna
Keywords: Technological Innovation; Industry Structures; Boundaries
Citation
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Khanna, T. "On Technological Evolution within and of Industry Boundaries." In Research on Technological Innovation, Management, and Policy. Vol. 4, edited by Richard S. Rosenbloom and Robert A. Burgelman. Greenwich, CT: JAI Press, 1989.
  • October 2024
  • Article

Racial Inequality in Organizations: A Systems Psychodynamic Perspective

By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details
Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes
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Mobasseri, Sanaz, William A. Kahn, and Robin J. Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Academy of Management Review 49, no. 4 (October 2024): 718–745.
  • March 2018
  • Case

Zensar Technologies Ltd.

By: Joseph B. Fuller and Tanvi Deshpande
Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and close-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy... View Details
Keywords: Digitalization; Business Processes; Strategy; Leading Change; Organizational Culture; Information Technology Industry
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Fuller, Joseph B., and Tanvi Deshpande. "Zensar Technologies Ltd." Harvard Business School Case 318-051, March 2018.
  • Web

Organizational Leadership Course | HBS Online

This course is part of the CLIMB program and Leadership & Management track. Introduction to Organizational Leadership ENROLL NOW No application needed for our certificate programs. Start your journey today!... View Details
  • 1984
  • Chapter

Variations in Managerial Career Structures in High Technology Firms: The Impact of Organizational Characteristics on Internal Labor Market Patterns

By: R. M. Kanter
Keywords: Personal Development and Career; Organizational Design; Technology Industry
Citation
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Kanter, R. M. "Variations in Managerial Career Structures in High Technology Firms: The Impact of Organizational Characteristics on Internal Labor Market Patterns." In International Labor Markets, edited by P. Osterman. Cambridge, MA: MIT Press, 1984.
  • Article

Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications

By: Daniel Elsner, Pouya Aleatrati Khosroshahi, Alan MacCormack and Robert Lagerström
Existing application performance management (APM) solutions lack robust anomaly detection capabilities and root cause analysis techniques that do not require manual efforts and domain knowledge. In this paper, we develop a density-based unsupervised machine learning... View Details
Keywords: Big Data; Data Science And Analytics Management; Governance And Compliance; Organizational Systems And Technology; Anomaly Detection; Application Performance Management; Machine Learning; Enterprise Architecture; Analytics and Data Science
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Elsner, Daniel, Pouya Aleatrati Khosroshahi, Alan MacCormack, and Robert Lagerström. "Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications." Proceedings of the Hawaii International Conference on System Sciences 52nd (2019): 5827–5836.
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