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  • 29 May 2012
  • First Look

First Look: May 29

  PublicationsOvercoming Resistance to Organizational Change: Strong Ties and Affective Cooptation Authors:Julie Battilana and Tiziana Casciaro Publication:Management Science (forthcoming) Abstract We propose a relational theory of how change agents in View Details
Keywords: Sean Silverthorne
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

Sometimes, thinking outside the box isn’t ambitious enough to get real innovation flowing. In her new book, Rosabeth Moss Kanter encourages organization leaders to think much more broadly at what restricts creativity and how to overcome... View Details
Keywords: by Sean Silverthorne
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

point for organizations figuring out their “new normal” in the two-sided market of employee and employer relations. It’s no secret that pandemic stress has inspired many people to prioritize work-life flexibility and wellness. Employees... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 24 Mar 2015
  • First Look

First Look: March 24

Google's prominent placement of its Flight Search service increased the clicks on paid advertising listings by more than half while decreasing the clicks on organic search... View Details
Keywords: Sean Silverthorne
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

malfeasance but can cause problems nonetheless. “They are not even designed to detect misconduct, which is part of what makes this work—employees feel much more comfortable talking than they might in a narrower platform,” says Campbell. View Details
Keywords: by Michael Blanding; Technology
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

Geoffrey Jones A second major influence on the diversification strategies of the trading companies was the boom in commodity prices. Industrialization in Europe and the United States stimulated a worldwide search for new sources of supply... View Details
Keywords: by Geoffrey Jones
  • 18 Mar 2014
  • First Look

First Look: March 18

and training, as well as organ transplantation, is limited. Researchers disagree about how to increase the number of whole-body bequeathals, citing a shortage of donations from the one group perceived as most likely to donate from... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

development of new products, but was also indispensable for the constant upgrading and renewal of brands. Unilever's main problem was the time it took to turn scientific knowledge into successful branded products. It entered the 1960s with an View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases.  But when data analytics is used successfully, View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

tried to prevent customers from showrooming. They considered changing the barcodes on products to make them hard to search for online. The company even tried to use signal jammers, like the ones they use to keep prison inmates from using... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

Danielle Kost: Every executive is searching for the next big idea or strategy. Are there any techniques or approaches that people can use to stimulate their own creativity at work? Teresa M. Amabile: Three of the components necessary for... View Details
Keywords: by Danielle Kost
  • 29 Sep 2009
  • First Look

First Look: September 29

support. Download the paper: http://www.hbs.edu/research/pdf/09-147.pdf   PublicationsCommentaries and Cases on the Law of Business Organization Authors:William T. Allen, Reinier H. Kraakman, and Guhan Subramanian Publication:3rd ed.... View Details
Keywords: Martha Lagace
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

Frederick Taylor's application of scientific methods to the study of physical labor had begun to be extended to the organization of industry as well as to spheres such as higher education and government. While Taylorism was quickly... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 18 Nov 2014
  • First Look

First Look: November 18

However, traditional options for improving the algorithm, such as hiring and training new employees, were time intensive and costly. Hastings decided to improve Netflix's software by crowdsourcing and began planning the Netflix Prize, an open contest View Details
Keywords: Sean Silverthorne
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

leading players in these clusters are multi-location firms that organize and integrate knowledge across sites worldwide. Strong internal links across locations allow these firms to leverage knowledge for competitive advantage without... View Details
Keywords: Martha Lagace
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

by a government’s response to the virus, blurring the line between the private and public sectors. Said Dr. David Nabarro, Special Envoy for COVID-19 for the World Health Organization (WHO), “Brands must strive to be authentic,... View Details
Keywords: by Jill Avery and Richard Edelman
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

Per the South African government, only licensed banks were allowed to take deposits. The cost of a license was the equivalent of $34 million—a hefty fee for a startup—and the South African Reserve Bank was wary of issuing new permits. Hence, the WIZZIT execs began... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

wonder Grove's search for the truth in the business world was so intense, so passionate. He has an uncanny ability to abstract himself from a decision in which he is deeply, emotionally involved and view the problem as an outsider would.... View Details
Keywords: by Sean Silverthorne; Computer
  • 14 Jan 2020
  • Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

codes each paper with one of 51 different research categories—including aerospace, imaging, and robotics. For each scientist, Nagle and Teodoridis were able to classify their degree of specialization by determining how many different fields they’d published in. Next,... View Details
Keywords: by Michael Blanding
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

charity. [related readings] “It’s a way to clearly communicate that ‘We are unique in the space,’” Choi says. “Here’s what we are and here’s what we aren’t.” More traditional organizations have also been opening up. The US Department of... View Details
Keywords: by Danielle Kost
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