Online Technology - Publications - Faculty & Research

27 Mar 2014
News

LOFTY a Welcome Addition to Online Art Sites

15 Jun 2021
News

Elevator Pitch: Dress Code

around each user. Leveraging AI and machine learning, the app uses a sophisticated algorithm to streamline and personalize a dynamically adaptive online feed of potential purchases based on yes or no responses to simple questions, getting... View Details

Keywords: online shopping; fashion; mobile technology; entrepreneurship; startup; Nonstore Retailers; Retail Trade

23 Jun 2015
News

Navigating the potentially murky world of online reviews

20 Mar 2018
News

Has online grocery delivery reached a tipping point?

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details

Keywords: by Dina Gerdeman

December 2003 (Revised April 2004)
Case

Blockbuster Inc. & Technological Substitution (C): The Internet Changes the Game

Investigates how the rise of the Internet as a vehicle for renting and buying movies has disrupted the video rental industry and how market leader Blockbuster Inc. can and should respond to these developments. Explores how the emergence of e-commerce affects the degree... View Details

Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Motion Pictures and Video Industry

Citation

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19 Jan 2021
Working Paper Summaries

The Value of Descriptive Analytics: Evidence from Online Retailers

Keywords: by Ron Berman and Ayelet Israeli; Technology; Technology

Web

Tools & Services | Information Technology

Discover how to effectively use technology to facilitate teaching goals and learning outcomes. Multimedia Development Learn more about multimedia case development and search our full catalog of offerings. Live View Details

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Technology & Operations Management - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Article Educating Students and Professionals on the Business Implications of Climate Change By: Michael W. Toffel... View Details

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Scaling Technology Ventures - Course Catalog

HBS Course Catalog Scaling Technology Ventures Course Number 1788 Senior Lecturer Jeffrey Rayport Spring; Q3Q4; 3.0 credits 27 Sessions Exam or Project Career Focus Scaling Technology Ventures (STV) is... View Details

24 Apr 2014
News

Student turns family health crisis into online solution

CareSolver, is an online health care service platform that offers families customized care guides as well as educational material and resources. The goal is to help caregivers get better care for their aging loved ones at a lower cost.... View Details

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Frequently Asked Questions | Information Technology

Frequently Asked Questions Here you can find responses to some of the most commonly asked questions about HBS Live Online Classrooms. If you don’t find the answer you’re looking for or would like to learn more about planning a session... View Details

07 Oct 2008
Working Paper Summaries

Securing Online Advertising: Rustlers and Sheriffs in the New Wild West

Keywords: by Benjamin G. Edelman; Advertising

Web

Impact & Testimonials | Information Technology

Impact & Testimonials 2,000+ online sessions and counting Originally launched in 2015, HBS Live Online Classrooms were moved onto campus in 2020 and completely updated to reflect the latest developments in... View Details

The Value of Descriptive Analytics: Evidence from Online Retailers - Marketing Science

Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we... View Details

12 May 2016
News

Online Students Reunite at HBS for First-Ever Gathering

Keywords: HBX; CORe

June 2016
Article

Understanding Online Hotel Reviews Through Automated Text Analysis

By: Shawn Mankad, Hyunjeong "Spring" Han, Joel Goh and Srinagesh Gavirneni

Customer reviews submitted at Internet travel portals are an important yet underexplored new resource in obtaining feedback on customer experience for the hospitality industry. These data are often voluminous and unstructured, presenting analytical challenges for... View Details

Keywords: Hotel Reviews; Natural Language Processing; Information Technology; Service Operations; Accommodations Industry; Moscow

Citation

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30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

The line gets blurry for shoppers when retailers won't honor their online prices in-store. (Kwangmoozaa) While shopping for my 10-year-old daughter’s Halloween costume last October, I pulled out my smartphone and hopped View Details

Keywords: by Dina Gerdeman; Retail

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details

Keywords: by Michael Blanding; Technology

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option Please Select I want to accelerate my career I want to change careers I am or plan to be an entrepreneur I am interested in pursuing an MBA I want to prepare for my first job Please select an option from the dropdown menu. HBS View Details

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