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- All HBS Web (374)
- Faculty Publications (145)
Show Results For
- All HBS Web (374)
- Faculty Publications (145)
- 01 Jun 2001
- News
Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution
host of Web-based social enterprises (WEBSEs): nonprofit information hubs, online giving directories, click-to-donate sites, workplace-giving centers, charity shopping malls and auctions, and volunteer clearinghouses. These start-ups are... View Details
- 01 Dec 2000
- News
The Birds and Bees in China
The fact that they are one billion in number confirms that the Chinese have at least a passing familiarity with the means of reproduction. Yet Leslie Kenny (MBA 1997) has built a thriving online business based on a Chinese desire for more... View Details
- 06 Dec 2021
- News
Action Plan: Whole Sale
The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on online sales, is... View Details
- 01 Feb 2001
- News
Ready for Take-Off
(MBA '77) of Communispace, a software environment for virtual collaboration within companies. Tracy A. Lawrence (MBA '99) of GetConnected.com, Inc., an Internet channel where consumers can comparison-shop among telecommunications... View Details
Keywords: Spingboard
- 01 Mar 2016
- News
Case Study: Paper Chase
operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and View Details
- 01 Mar 2011
- First Look
First Look: March 1
channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also raises new challenges. These include the higher likelihood of costly product... View Details
Keywords: Sean Silverthorne
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
For decades, major retailers offered customers only two methods of purchasing: directly at the store or from catalogs sent through the mail. With the advent of the Internet, retail companies that offered only one or two channels suddenly... View Details
- 13 Nov 2020
- News
Countdown To Remote Learning
Gifts to the HBS Fund support a wide range of people and programs like this. When Harvard announced in early March that all instruction would move online after spring break, the clock started ticking. “HBS had just two weeks to select and... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive for that purpose. The opportunity to think about online and offline as complementary View Details
- 01 Dec 2017
- News
2017 in Media: Courting the Cord-Cutters
channels at a lower cost—but the skinny bundle never seems to satisfy anyone because it doesn’t include customers’ “passion” channels. There’s no skinny bundle with the History Channel, for instance, or the Discovery Channel. Meanwhile,... View Details
- 18 Mar 2014
- News
The Oz of Data Opens the Curtain
Microsoft's online advertising business, began steering the company on a dramatically new course last year. In September 2013, Acxiom unveiled the beta version of a free website called AbouttheData.com, which gives individual consumers an... View Details
- 29 Sep 2009
- First Look
First Look: September 29
Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel Authors:Dennis Campbell and Frances X. Frei Publication:Management Science (forthcoming) Abstract This paper... View Details
Keywords: Martha Lagace
- 01 Sep 2014
- News
Feedback
position to compete online in the early stages of Netflix, but preferred to focus on improving traditional services rather than look into new distribution channels and to follow consumer preferences. —Ayuna... View Details
- 01 Dec 2000
- News
Bottom-Line Beauty
discussed the technology purchasing decisions she made when equipping her company, a "clicks-and-bricks" retailer of high-end, hard-to-find beauty products. The Washington, D.C.-based firm now has two boutiques in the nation's capital, as well as a mail-order catalog... View Details
- 01 Mar 2023
- News
Case Study: Power Nappy
beyond, to wholesale or retail. Why? The first reason is reach: There is a limit to your own branded website. This is due to the website’s potential traffic (whereas large online retailers have millions of unique visitors) and lack of... View Details
- 19 Dec 2006
- First Look
First Look: December 19, 2006
Authors:Liu Yunchuan, Sunil Gupta, and John Zhang Periodical:Management Science 52, no. 11 (November 2006): 1799-1809 Abstract We develop a game-theoretical model to show that in the markets where price consistency across channels is... View Details
Keywords: Sean Silverthorne
- 25 Apr 2017
- First Look
First Look at New Research, April 25
understood. We model how consumers choose video content provision among over-the-air (OTA), paid subscription to cable or satellite, and online streaming (also known as over-the-top or OTT). We apply our model to a U.S. dataset... View Details
Keywords: Sean Silverthorne
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
transformations in government in a generation. We have to invest not only in the traditional channels through which we resolve taxpayer issues, but also new channels where taxpayers can self-serve 24/7 in a... View Details
- 25 Feb 2020
- News
Case Study: The Credit Bureau
moves about a dozen times before buying a home, and all too often the bookshelf purchased for one apartment isn’t needed in the next. As a result, about 10 million tons of furniture go to landfills every year, Ramírez says. He and Aditya Khilnani (MBA 2019) founded the... View Details
- Profile
Cristina Ros Blankfein
look and design to inspire a positive reaction. By the holiday season in 2014, Be Mixed launched its first major production run and is currently being sold in 17 different food stores in the New York City area. The pair also unveiled a website to sell the product View Details