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  • 03 May 2011
  • First Look

First Look: May 3

and fast, reliable, and friendly customer service. In November 2010, the CEO Chet Cadieux, had to decide how many new locations to open when QuikTrip entered a new market in North Carolina in 2011.... View Details
Keywords: Sean Silverthorne
  • May 2024 (Revised February 2025)
  • Case

Lowe's: Improving the Total Home Strategy

By: Elie Ofek, K. Shelette Stewart and Alicia Dadlani
In 2023, Marvin Ellison, CEO of Lowe’s, contemplated enhancements to the company’s Total Home Strategy to accelerate performance and grow market share. In the last five years since becoming CEO, Ellison had championed a turnaround of the company, completing a... View Details
Keywords: Growth and Development Strategy; E-commerce; Competition; Brands and Branding; Business Strategy; Retail Industry; United States; North Carolina
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  • September 2023 (Revised December 2023)
  • Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn
Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details
Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States
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  • June 2013
  • Supplement

Union Corrugating Co. (A) (Spreadsheet Supplement)

This is the spreadsheet supplement for HBS Case 803065, containing Exhibit 3 as an Excel document. View Details
Keywords: Family-owned Business; Entrepreneurial Organizations; Entrepreneurs; Sales Force Management; Salesforce Management; Operations Management; COST Control; Gender; Careers; Turnaround; Turnarounds; Supply Chain Management; Restructuring; Entrepreneurship; Customer Focus and Relationships; Supply Chain; Steel Industry; Construction Industry; North Carolina; United States
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  • 01 Mar 2019
  • News

The Fight Beyond

But there were those within the US government who knew they needed more than fighters on the front lines. Green had the necessary skills to manage the business of the war, and the connections to get himself hired for the job. Green came from a respected View Details
Keywords: April White; illustration by Wesley Allsbrook
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

the findings. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/118051-PDF-ENG Harvard Business School Case 318-043 Outrageous Ambition: Duke University Duke University had grown from a one room schoolhouse in rural North View Details
Keywords: Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Research Triangle in North Carolina think very hard about focus in order to create a virtuous cycle of complementary successful ventures. The results have been extraordinary. A generation ago, it would have... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • April 2001 (Revised February 2002)
  • Teaching Note

Radio One Inc. TN

By: Richard S. Ruback
Teaching Note for (9-201-025). View Details
Keywords: Media and Broadcasting Industry; North Carolina; Georgia (state, US); Indiana; United States
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  • December 2006 (Revised June 2013)
  • Teaching Note

Union Corrugating Company (A) and (B)

By: Paul W. Marshall
Teaching Note to 803065 and 804003. View Details
Keywords: Risk Management; Competition; Work-Life Balance; Success; Change Management; Management; Construction Industry; Manufacturing Industry; Steel Industry; Boston; North Carolina
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  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

Sino-Soviet Competition for the Third World by Jeremy Friedman (University of North Carolina Press) The conflict between the United States and the Soviet Union during the Cold War has long been understood in... View Details
  • Web

2022 Symposium - Race, Gender & Equity

University of North Carolina at Chapel Hill where she was a Ronald E. McNair Scholar. Dr. McCluney is a first generation college graduate from High Point, NC. Learn more about her work at her website:... View Details
  • April 3, 2016
  • Guest Column

The Power of C.E.O. Activism: How Politically Outspoken Executives Sway Public (and Consumer) Opinion

By: Aaron K. Chatterji and Michael W. Toffel
Some CEOs are making news by taking public stances on controversial social issues largely unrelated to their core business. This article summarizes the insights from our research paper that shows that such "CEO activism" can influence public opinion and consumer... View Details
Keywords: Leadership & Corporate Accountability; Non-market Strategy; Corporate Social Responsibility; Politics; Political Influence; Political Strategy; Political Risk; Equity; Gender; Climate Change; Communication Strategy; Law; Leadership; Brands and Branding; Media; Problems and Challenges; Civil Society or Community; Social Issues; Public Opinion; United States; Georgia (state, US); North Carolina; Indiana; Indianapolis
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  • 13 Oct 2015
  • First Look

October 13, 2015

2015 Chapel Hill, NC: University of North Carolina Press Shadow Cold War: The Sino-Soviet Competition for the Third World By: Friedman, Jeremy Abstract—The conflict between the United States and the Soviet... View Details
  • Web

Faculty & Advisors | MBA

parent and partner, building all kinds of things with his kids, and staying as healthy as he's able. Sunil Nagaraj MBA ’09, Harvard University; BS, Computer Science, University of North Carolina at Chapel... View Details
  • 18 Aug 2021
  • News

Alumni on the Black Lives Matter Movement

day of my life if things go very wrong.” JUNE 16 “While we cannot solve systemic racism, we can learn from the death of Mr. Floyd and countless others,” writes Walter Frye (MBA 2000) in a blog post for Conduent, where he serves as Regional Leader, View Details
  • Web

2018 Symposium - Race, Gender & Equity

Race and Gender on Negotiation Outcomes University of North Carolina at Chapel Hill Angelica Leigh presents "What's Race Got to Do with It? The Interactive Effects of Race and Gender on Negotiation Outcomes"... View Details
  • 16 Dec 2020
  • Blog Post

Alumni on the Black Lives Matter Movement

for Conduent, where he serves as Regional Leader, North America. Titled “A Time for Unity and Reflection,” Frye shares a few concrete examples of his experiences with racism—growing up in Columbia, South View Details