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Show Results For
- All HBS Web
(789)
- People (4)
- News (254)
- Research (407)
- Events (2)
- Multimedia (2)
- Faculty Publications (140)
- 22 Feb 2018
- Book
The New History of American Capitalism
workers, sharecroppers, and other nonwaged workers and shift attention from the industrial cities of the Northeast to the nation as a whole. That approach allows scholars to interrogate the connections between slavery and the unfolding of... View Details
Keywords: Manufacturing
- March 2011
- Case
Terror at the Taj Bombay: Customer-Centric Leadership
By: Rohit Deshpande
On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,... View Details
Keywords: Safety; Leadership; National Security; Service Delivery; Organizational Culture; Crisis Management; Customer Focus and Relationships; Brands and Branding; Accommodations Industry; Mumbai
Deshpande, Rohit. "Terror at the Taj Bombay: Customer-Centric Leadership." Harvard Business School Multimedia/Video Case 511-703, March 2011.
- 01 Sep 2023
- Blog Post
Harvard Business School Announces 2023 Goldsmith Fellows
Power of WE, cultivating campus cultures that harness diversity as a tool for individual and collective success. Currently a student at Harvard Medical School, she serves as national president for Future... View Details
- 08 Jun 2010
- First Look
First Look: June 8
deconstruction of the strange and wonderful culture in which we live and consume..., a take on differentiation unlike any other found in business today. DIFFERENT shows how to succeed in a world where conformity reigns... but exceptions... View Details
Keywords: Martha Lagace
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
"The development of modern sales management is an uniquely American story." Why do you think this is? Walter Friedman: In the early nineteenth century, many nations, certainly all the European ones, had traveling peddlers and peddling networks. But no View Details
Keywords: by Laura Linard
- 27 Jun 2019
- Blog Post
My Week at Harvard Business School's Summer Venture in Management Program (SVMP)
from Vanderbilt University and also among three Jackie Robinson Foundation Scholars with the shared conviction to challenge ourselves and work towards a better future. Representing so many different social and cultural backgrounds, we are... View Details
- 17 Jun 2014
- First Look
First Look: June 17
Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation systems are in... View Details
Keywords: Sean Silverthorne
- 15 Aug 2022
- Book
University of the Future: Finding the Next World Leaders in Higher Ed
early Republic, and several became notable national institutions of international repute under the Nationalist government. They educated young Chinese leaders from the back country of Free China during World War II. They survived war,... View Details
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
Service is a branch of the U.S Department of the Interior, responsible for preserving natural and cultural resources for the American people. Rhea supported the Submerged Resources Center, the NPS’ national... View Details
- Web
Partners - Case Method Project
Boquiren Preuss School La Jolla, CA Subjects: AP U.S. History, Western Civilization and Culture CA 6 of 65 Steven Chai Bakersfield Christian High School Bakersfield, CA Subjects: AP US History, AP US Government CA 7 of 65 Sabrina Chase... View Details
- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
- 19 Apr 2010
- Research & Ideas
The History of Beauty
significant national player. More recently, home shopping channels such as HSN and QVC have become important places to launch new brands. However, the impact of television was not limited to marketing. Color television drove innovation in... View Details
- 14 Jun 2016
- First Look
June 14, 2016
roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry innovation projects, among them... View Details
Keywords: Sean Silverthorne
- Web
Accounting & Management Awards & Honors - Faculty & Research
Corporate Governance Society (ICGS) Annual Conference Best Paper Award for “Does Information Technology Reduce Corporate Misconduct?” with Jonas Heese. Joseph Pacelli : Winner of the Best Paper Award at the 2022 MIT Asia Conference in Accounting for "Communicating... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
percent year over year, and the National Restaurant Association projected an industry revenue shortfall of $240 billion for the year. Second-order effects of restaurant closures ripple through the American economy, bringing economic pain... View Details
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
National Programme for Prevention and Control of Cancer, Diabetes, Cardiovascular Diseases and Stroke seeks to increase capacity building, screening, referral, and management of NCDs across India and includes community-based outreach and... View Details
Keywords: Sean Silverthorne
- 15 Mar 2016
- First Look
March 15, 2016
food security (a key national security priority) by extending its control of the global food system through overseas acquisitions. At the same time, COFCO sought to grow its market share in China's fiercely competitive branded-foods... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
as a result, but also avoiding disasters. The ice cream and other foods businesses were built patiently by the acquisition of one local firm after another, and their melding into the Unilever model. Following the National Starch... View Details
- 28 Apr 2021
- Research & Ideas
Remote Workers Spend More on Housing. Do They Deserve Higher Pay?
To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
discussion arose as to just what quality of labor is and how it can be measured and developed on the national level. To Nari Kannan, "Quality of labor is such a broad term. It all depends upon 'labor doing what?' Also, quality of... View Details
Keywords: by by Jim Heskett