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- All HBS Web (480)
- Faculty Publications (46)
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- 26 Jun 2012
- First Look
First Look: June 26
agents, for whom the relative value of the reward is higher. Second, contrary to existing laboratory evidence, financial incentives do not appear to crowd out intrinsic motivation in this setting. Third, non-financial rewards elicit... View Details
Keywords: Sean Silverthorne
- 08 May 2007
- First Look
First Look: May 8, 2007
economic motives behind individual concerns for privacy. Recent theories of privacy demands in commercial contexts have assumed an economically aware and sophisticated consumer, capable of evaluating the indirect consequences of... View Details
Keywords: Martha Lagace
- 24 Sep 2024
- Research & Ideas
Why Small Businesses Deserve More Credit
It’s Wall Street doctrine that small firms struggle to raise capital at reasonable rates and are often rejected for credit lines and loans because banks think their risk profile is too high. “If you really want to drive investment,... View Details
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
be quickly forgotten. ©iStock.com/Yuri_Arcurs The $2.99 app, available on iTunes, starts with a self-assessment. Users rate themselves on several attributes, such as how much they assert their own needs versus understanding the View Details
Keywords: by Michael Blanding
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
Consumers do not bounce from doctor to doctor nearly as often and therefore lack comparative expertise. In many cases, they develop relationships with their caregivers that render their reviews idiosyncratic. 6. Fear of Reprisal. Hotel reviews are numerous and View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
fortunate to have a reasonably high "hit rate" over the years. Among those that have inculcated the ideas, whether they use the terms or not, that we identified early on have continued to do well are companies like the Vanguard... View Details
Keywords: by Sean Silverthorne
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
worried about students going into these culture industries only thinking in terms of traditional management styles and industry structures, bottom lines, and financial incentives, without thinking about what 'creative content' and 'cultural product' means, what impact... View Details
- 13 May 2002
- Book
Bringing the Master Passions to Work
temperament." The workings of what we now call reason spring from a primitive emotion—our anxiety at being alive and thrust toward an end past which we cannot see with any of our senses. The impulse to explain is the impulse to... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
- 21 Oct 2014
- First Look
First Look: October 21
Economics Payout Policy By: Farre-Mensa, Joan, Roni Michaely, and Martin C. Schmalz Abstract—We survey the literature on payout policy, with a particular emphasis on developments in the last two decades. Of the traditional motives of why... View Details
Keywords: Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
categories wrong.5 One problem with predicting future success from past success is that managers can succeed for reasons not of their own making. An alternative, circumstance-based theory articulated by Professor Morgan McCall can, in our... View Details
Keywords: by Michael Raynor
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
oncology expert in the Brigham and Women’s Hospital/ Dana-Farber Cancer Institute radiation oncology program, was a motivated and creative collaborator in exploring and then implementing and evaluating this initiative. While there are... View Details
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
most new products don’t succeed in getting market traction or don’t meet forecasts.” One reason for these poor results, he notes, is that most companies—and especially tech firms—approach a product launch as a series of events started by... View Details
- 11 Jul 2012
- Research & Ideas
The Future of Boards
maximizing shareholder value as the primary focus and motivation for a corporation's existence” Topics tackled include how boards can most effectively oversee company strategy, CEO succession, and executive compensation. Also considered... View Details
Keywords: by Julia Hanna
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
but an insufficient grasp of the details, and CMOs (chief marketing officers) often view go-to-market decisions as being tactical. What passes for channel strategy often rests with sales divisions, but their primary motivation is to sell... View Details
- 31 May 2016
- First Look
May 31, 2016
have a higher probability of walking by the clinic for reasons other than vaccination. Method: We obtained data from an employer with a free workplace influenza vaccination clinic. Using each employee’s building entry/exit swipe card... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
actions and motives are constantly under scrutiny. Time to manage your own professional image before others do it for you. An interview with Laura Morgan Roberts. Music Downloads: Pirates-or Customers? Published: June 21, 2004 Professor... View Details
Keywords: by Sean Silverthorne
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
business and the company's strategy. In a service business like Tesco's, the health of the brand depends heavily on the quality of the millions of daily transactions between shoppers and staff. Motivating the front-line personnel is... View Details
Keywords: by John Quelch
- 20 Jul 2020
- Op-Ed
It's Time for a Bipartisan Health Plan for Employers and Employees
rather than what they want? Is it reasonable for employers to be allowed a tax benefit for paying for health insurance benefits, but not their employees, when the insurance is primarily funded through reductions in employee income? Must... View Details
- 03 Jul 2012
- First Look
First Look: July 3
N. Licht, and Shalom H. Schwartz Publication:Organization Science (forthcoming) Abstract This study addresses an apparent impasse in the research on organizations' responses to cultural distance. Using historically motivated instrumental... View Details
Keywords: Sean Silverthorne
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
about food, business, and artistic vision. HBSWK: Both cases are about chefs that are pioneers in a certain kind of cuisine, faced with the issue of how to expand while remaining true to their culinary roots. How do you see them meeting those challenges? Khaire: The... View Details