Measurement Problems - Publications - Faculty & Research

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

If you really like something you keep doing it, sometimes after it's no longer appropriate to do it.— Howard Stevenson "The only problem is, when you look at those characteristics, passion is often addictive," said Stevenson.... View Details

Keywords: by Martha Lagace

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

an Impact Great business leaders are problem solvers. That’s what sparked Susan Tynan to found Framebridge, a custom framing company. When Tynan couldn’t find a reasonably priced place to frame her beloved posters, she launched a... View Details

Keywords: by Danielle Kost

04 Jun 2012
Research & Ideas

The Business of Life

of our lives, we just deprive ourselves of a very important input." Christensen explores the synergies between economic logic and personal conviction in his new book, How Will You Measure Your Life? Coauthored with James Allworth (HBS MBA... View Details

Keywords: by Carmen Nobel

29 Jul 2008
First Look

First Look: July 29, 2008

the role of observable (to us) boundaries between individuals in structuring communications inside the firm? We measure three general types of boundaries: organizational boundaries (strategic business unit and function memberships),... View Details

Keywords: Martha Lagace

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like... View Details

Keywords: by Dina Gerdeman

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

sometimes guilty of using the dichotomy in an effort at simplification. "It's much better to think in terms of measuring people on a zero-to-ten scale for each quality." HBS professor Joe Badaracco agrees that the traditional... View Details

Keywords: by Deborah Blagg & Susan Young

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

hundreds of individuals spanning physical, organizational, cultural, geographic, and professional boundaries. Engineers, geologists, drilling specialists, and more came together from different organizations, sectors, and nations to work on the immensely challenging... View Details

Keywords: by Amy C. Edmondson; Mining

22 Nov 2010
Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

Nordstrom and Apple illustrate some unorthodox performance measurement choices that provide the pathway to superior results. 4. What Strategic Boundaries Have You Set? Every strategy brings with it the risk that an individual's actions... View Details

Keywords: by Robert Simons

16 Feb 2023
HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details

Keywords: by Lane Lambert; Financial Services

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

the top of his list of leaders who imparted the wrong lessons are Milton Friedman, who believed companies should prioritize their stock prices, and Bob McNamara, the inventor of top-down management, who measured his way to success with... View Details

Keywords: by Michael Blanding; Retail

December 5, 2024
Article

A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol

By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari

Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details

Keywords: Creativity; Health Care and Treatment; Outcome or Result; Measurement and Metrics

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03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction model. To reliably measure... View Details

Keywords: by Sean Silverthorne

September 2017
Editorial

Helping Patients with Cancer Navigate Narrow Networks

By: Stephen M. Schleicher, Emeline M. Aviki and Thomas W. Feeley

The Affordable Care Act of 2010 (ACA) was designed primarily to improve patient access to affordable health care. The access-expanding provisions of the ACA included federal- and state-based health insurance exchanges with minimum coverage requirements and preexisting... View Details

Keywords: Health Care and Treatment; Insurance; Problems and Challenges; United States

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18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

recognize that risk management is only part of the story and that the benefits of positive values go well beyond problem avoidance. I have seen this progression in some companies that initially turn to values as a damage control View Details

Keywords: by Carla Tishler

08 Jul 2014
First Look

First Look: July 8

unexpected event in turn. Luck played a part, but so did smart leadership and sensemaking. Until the last reactor went into cold shutdown, Masuda's team took nothing for granted. With each new problem they encountered, it recalibrated,... View Details

Keywords: Carmen Nobel

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

intelligence, IQ, personality, values, and experience A demonstration of executive intelligence must lie in the demonstrable ability to act and execute." Paul Jackson took us to the next step in commenting, "Once defined, how do we View Details

Keywords: by James Heskett

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

unforeseen problems or opportunities. In doing so, they need to balance flexibility and speedy reaction times with long-term strategic focus. It is difficult to get this balance right! When surveyed on execution challenges, 29 percent of... View Details

Keywords: by Boris Groysberg and Sarah Abbott

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

out an email. He and four colleagues . had seen Larry’s note on the wall . (Dean’s email) included a detailed analysis of why the problem was occurring, described a solution, included a link to a prototype 9 implementation of the solution... View Details