Publications

Spring 2016
Article

The Billion Prices Project: Using Online Prices for Inflation Measurement and Research

By: Alberto Cavallo and Roberto Rigobon

New data-gathering techniques, often referred to as “Big Data” have the potential to improve statistics and empirical research in economics. In this paper we describe our work with online data at the Billion Prices Project at MIT and discuss key lessons for both... View Details

Keywords: Billion Prices Project; Online Scraped Data; Online Price Index; Economics; Research; Price; Analytics and Data Science

May 2000
Article

The Use of Performance Measures in Incentive Contracting

By: George P. Baker

Keywords: Performance; Measurement and Metrics; Motivation and Incentives

11 Jun 2013
Working Paper Summaries

Measurement Errors of Expected Returns Proxies and the Implied Cost of Capital

Keywords: by Charles C.Y. Wang

Article

Strategic Performance Measurement and Management in Nonprofit Organizations

By: Robert S. Kaplan

Keywords: Performance; Measurement and Metrics; Strategy; Management; Nonprofit Organizations

Article

Visualizing and Measuring Software Portfolio Architecture: A Power Utility Case

By: Robert Lagerström, Carliss Y. Baldwin and Alan MacCormack

In this paper, we test a Design Structure Matrix (DSM) based method for visualizing and measuring software portfolio architectures. Our data is drawn from a power utility company, comprising 192 software applications with 614 dependencies between them. We show that the... View Details

Keywords: Applications and Software; Infrastructure; Utilities Industry

Purchase

2013
Working Paper

Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case

By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack and Stephan Aier

We test a method for visualizing and measuring enterprise application architectures. The method was designed and previously used to reveal the hidden internal architectural structure of software applications. The focus of this paper is to test if it can also uncover... View Details

Keywords: Communication Technology; Complexity; Applications and Software; Product Design; Telecommunications Industry

2012
Other Unpublished Work

Measuring Shared Value: How to Unlock Value by Linking Business and Social Results

By: Michael E. Porter, Greg Hills, Marc Pfitzer, Sonja Patscheke and Elizabeth Hawkins

Measuring shared value allows companies to maximize opportunities for innovation, growth, and social impact at scale. This article explains the specific purpose of shared value measurement and offers a step-by-step process and pragmatic approaches to measurement with... View Details

Keywords: Society

October 1993 (Revised July 1997)
Case

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)

By: Roy D. Shapiro and Michael D. Watkins

AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details

Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry

Educators

Purchase

Research Summary

Measuring and Managing Risk in the Supply Chain

Understanding risk factors associated with supply chain decisions and how to appropriately model and quantify those factors. View Details

2017
Other Teaching and Training Material

Financial Accounting Reading: Fair Value Measurement in Accounting

By: David F. Hawkins

The objective of this reading is to enhance student understanding of the concept of fair value as used in accounting. It is not intended to expand a student's knowledge of specific accounting applications of fair value at the transaction level. This Reading includes an... View Details

Keywords: Accounting; Fair Value Accounting

Purchase

2005
Working Paper

Measuring Consumer and Competitive Impact with Elasticity Decompositions

SSRN

2004
Working Paper

Large Blocks of Stock: Prevalence, Size, and Measurement

By: Jennifer Dlugosz, Rudiger Fahlenbrach, Paul Gompers and Andrew Metrick

14 May 2012
News

Book Review: How Will You Measure Your Life?

04 Oct 2023
News

A Tool to Help Boards Measure Cyber Resilience

2017
Working Paper

Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca

Can new data sources from online platforms help to measure local economic activity? Government datasets from agencies such as the U.S. Census Bureau provide the standard measures of economic activity at the local level. However, these statistics typically appear only... View Details

Keywords: Economy; Analytics and Data Science; Local Range; Social and Collaborative Networks

SSRN