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Publications

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  • All HBS Web  (463)
    • News  (78)
    • Research  (328)
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  • Faculty Publications  (92)

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  • All HBS Web  (463)
    • News  (78)
    • Research  (328)
    • Events  (1)
  • Faculty Publications  (92)
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  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

transparency for shareholders and other stakeholders. The primary argument is that, without high standards of personal integrity posed from within, Section 404 will be of limited value. As John Louk put it, "I personally believe that... View Details
Keywords: by James Heskett
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

There are three ways to differentiate in retailing: location, location, and location. The problem is that as markets mature, location becomes less potent as a competitive advantage because the consumer has a growing abundance of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 11 Feb 2019
  • Research & Ideas

The Business of Saving the Planet

"The fact that the benefits of addressing the problem of climate change almost certainly outweigh the costs ... does not make concerted global action to address the problem easy." —Climate Change in 2018: Implications for Business If there is one positive... View Details
Keywords: by Sean Silverthorne; Energy; Green Technology
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

access capital” Historically, this segment of the market has been small compared to the $700 billion in small business bank credit assets. But since the onset of the financial crisis, and particularly during the economic recovery, there... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may... View Details
Keywords: by Kristen Senz; Retail
  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

Applegate teaches "innovation is not an option." We've identified articles and working papers covering a wide range of thinking about innovation management to answer some specific questions you may have about tapping the creativity buried in your company: Is Workplace... View Details
Keywords: Re: Multiple Faculty
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

is even more important as markets and buying processes change, and key levers for linking strategy and selling behaviors. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49188 June 2015 ThinkSales It Doesn't Matter If... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2015
  • First Look

December 8, 2015

Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2014
  • First Look

First Look: September 30

involved marketing tactic (Experiment 4). Further experiments explore boundary conditions and suggest that the benefit of cost transparency weakens as firms increase price relative to costs and when markups... View Details
Keywords: Sean Silverthorne
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

on how firms interact in the marketplace. In the paper we provide a detailed characterization of the performance of both strategies. Q: Your work assumes there is transparency in the market with regard to... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 03 Nov 2003
  • What Do You Think?

Can Investors Have Too Much Accounting Transparency?

it, "We cannot look at investor losses as the only benchmark to evaluate the costs of Sarbanes-Oxley. One must also consider the cost of capital if confidence in the markets does not return…Unfortunately, you cannot legislate... View Details
Keywords: by James Heskett
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

Europe and Africa because property rights are more difficult to enforce there. —Walter Kuemmerle The first difference is the development of capital markets and the transparency of these markets. In countries... View Details
Keywords: by Staff
  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

of reader e-mails, Jim Heskett wonders whether the term "servant leadership" is an oxymoron? Clay Christensen's Milkshake Marketing About 95 percent of new products fail. The problem often is that their creators are using an... View Details
Keywords: by Staff
  • 10 Jun 2014
  • First Look

First Look: June 10

  Publications August 2013 pub Cannibalization and Option Value Effects of Secondary Markets: Evidence from the U.S. Concert Industry By: Bennett, Victor Manuel, Robert Seamans, and Feng Zhu Abstract—We examine how reducing search frictions in secondary View Details
Keywords: Sean Silverthorne
  • 19 Sep 2018
  • Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

management by walking around. Decreasing workplace transparency can increase worker productivity. Dealing with the ‘Irrational’ Negotiator What to do when the other party's behavior does not make sense. Why Most Leaders (Even Thomas... View Details
Keywords: by Sean Silverthorne
  • 14 Oct 2014
  • First Look

First Look: October 14

offshore clusters of multinationals are not a simple reflection of domestic industrial clusters. Agglomeration economies including capital-good market externality and technology diffusion play a more important role in the offshore... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

chose to host conference calls in English, placing themselves on shaky linguistic ground. The recent working paper Capital Market Consequences of Non-Plain English in Conference Calls of Foreign Firms appears to be one of the first... View Details
Keywords: by Dina Gerdeman
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

much more complicated due in part to the development of mortgage brokers. The new system fueled a bevy of mortgage backed securities and derivatives that were terribly difficult for experts to comprehend, he said. Too much leverage combined with too little View Details
Keywords: by Martha Lagace; Financial Services
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

open and never failed to clear trades. By providing the means to make these markets transparent and secure, we might be able to bring them back to life and thereby reactivate the flow of credit that... View Details
Keywords: by Staff
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in providing transparent data about... View Details
Keywords: by John A. Quelch; Health
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