Publications

Educators

May 8, 2020
Article

Lead Your Team Into a Post-Pandemic World

By: Hubert Joly

The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details

Keywords: COVID-19; Re-opening; Health Pandemics; Leadership; Employees; Communication; Human Needs

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14 May 2020
News

Leading Yourself In Crisis with Nancy Koehn

June 2007 (Revised February 2008)
Case

Ericsson: Leading in Times of Change

By: Das Narayandas, Vincent Marie Dessain, Daniela Beyersdorfer and Anders Sjoman

After its dramatic corporate turnaround, the Swedish telecom infrastructure company Ericsson hires a new CEO to bring the former Swedish flagship company back on track. Puts students in the shoes of Carl-Henric Svanberg, an industry outsider and CEO of locks group Assy... View Details

Keywords: Restructuring; Profit; Leading Change; Goals and Objectives; Managerial Roles; Organizational Change and Adaptation; Problems and Challenges; Sweden

Educators

12 May 2016
News

When Mass Shootings Lead to Looser Gun Restrictions

March 2022 (Revised April 2022)
Teaching Note

Spotify's Audio-First Strategy: Leading the Podcasting Market

By: Hong Luo and Carol Lin

Teaching Note for HBS Case No. 721-439. Within 15 years, CEO Daniel Ek had led Spotify from an ambitious startup to a multi-billion dollar company that had transformed the music industry. As part of Spotify’s next phase of growth, the platform would invest heavily in... View Details

Keywords: Business Startups; Growth and Development Strategy; Business Divisions; Customer Relationship Management; Revenue; Music Industry

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

economics," says Shawn A. Cole, an associate professor in the Finance Unit at Harvard Business School. "A frequent criticism of bankers in the recent crisis is that they took a lot of incentive pay in the years leading up to the... View Details

Keywords: by Carmen Nobel; Banking

2018
Other Teaching and Training Material

Organizational Behavior Reading: Leading Global Teams

By: Tsedal Neeley

February 2013 (Revised April 2013)
Case

Monique Leroux: Leading Change at Desjardins

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

Monique Leroux led a major transformation, overcoming resistance, at a large Canadian financial cooperative based in Quebec that competed with top Canadian banks. Leroux was elected in 2008 as Chairman, President, and CEO of Desjardins Group. In order to compete... View Details

Keywords: Change Barriers; Leadership; Women And Leadership; Cooperatives; Social Enterprise; Financial Firms; Communication Strategy; Change Management; Transformation; Communication; Financial Services Industry; Canada

Educators

September 2012
Teaching Plan

Marine Harvest: Leading Salmon Aquaculture (TP)

By: David E. Bell and Ryan Johnson

Conference Presentation

Building and Leading Customer Centric Organizations

Keywords: Organizations; Customer Focus and Relationships

Conference Presentation

Building and Leading Customer Centric Organizations

Keywords: Organizations; Customer Focus and Relationships

Conference Presentation

Building and Leading Customer Centric Organizations

Keywords: Organizations; Customer Focus and Relationships

Conference Presentation

Building and Leading Customer Centric Organizations

Keywords: Organizations; Customer Focus and Relationships