Publications

02 Feb 2011
Working Paper Summaries

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

Keywords: by Malcolm S. Salter; Financial Services

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

Administration at Harvard Business School. Those who arrived between the ages of 14 and 17 fared better than their 18- to 21-year-old counterparts in education, language fluency, careers, and economic well-being over the following... View Details

Keywords: by Rachel Layne

September 30, 2019
Article

Climate Change and Our Emerging Cultural Shift

By: Andrew J. Hoffman

Today, we have made climate change trivial by making its solutions easy, looking for simple answers that are palatable, generally framing it in the language of commerce. In the long run, it won’t work. There is no technological or political silver bullet to solving our... View Details

Keywords: Culture; Climate Change; Values and Beliefs; Transition

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

this research.” The research showed that it’s not all decline past 40. Certain aptitudes grow during middle age that favor wisdom, teaching, and sharing ideas. Language skills and articulation tend to increase, he says, and professions... View Details

Keywords: by Avery Forman

August 2019
Case

Twiggle: E-Commerce with Semantic Search

By: Shane Greenstein and Danielle Golan

Four years after being founded, in 2014, by former Google executives Amir Konigsberg (CEO) and Adi Avidor (CTO), Twiggle had developed a search enhancement that plugged into an online merchant’s existing framework. The company utilized advanced structuring and... View Details

Keywords: Search Technology; Customer Acquisition; Internet and the Web; Technological Innovation; Commercialization; Growth and Development Strategy; E-commerce; Technology Industry; Israel

February 2024
Case

More than Optics: Olympus's Vision to Become a Leading Global MedTech Company

By: David J. Collis and Haisley Wert

In August 2022, CEO Yasuo Takeuchi reflected on Olympus Corporation’s recent transformation from being known as a Japanese consumer camera company to becoming a leading global medical technology (MedTech) company. Over the past dozen years, Takeuchi and prior... View Details

Keywords: Global Human Resource Management; Medical Technology; Corporate Strategy; Transformation; Globalization; Business Model; Leading Change; Organizational Structure; Organizational Change and Adaptation; Medical Devices and Supplies Industry; Japan; United States

Article

Design and Testing of a Mobile Health Application Rating Tool

By: David Levine, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas and David Bates

Mobile health applications (“apps”) have rapidly proliferated, yet their ability to improve outcomes for patients remains unclear. A validated tool that addresses apps’ potentially important dimensions has not been available to patients and clinicians. The objective of... View Details

Keywords: Health; Mobile Technology; Design; Analysis

05 Dec 2023
Research & Ideas

Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

data from the real estate platform Redfin for 75,178 houses sold in the greater Los Angeles area from March 2019 to March 2021. The time period gives a snapshot of how the effect might linger beyond lockdowns. They combed listings for text and photos using computer... View Details

Keywords: by Rachel Layne; Real Estate

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

to structure a series of studies to figure out first what politically correct and incorrect language is, and then how it affects people’s perspectives of speakers in conversation. The results were shared in the study, Tell It Like It Is:... View Details

Keywords: by Kristen Senz

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

traveled across China. I began to learn Mandarin, and the process of learning the language itself has been extremely revealing. For this book I went pretty deep into China as into India. It's been a terrific journey of discovery. View Details

Keywords: by Martha Lagace

2020
Working Paper

Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

By: Prithwiraj Choudhury, Wesley W. Koo and Xina Li

Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms.... View Details

Keywords: Crisis; Social Contributions; Work From Home (WFH); Cannot Work From Home (CWFH); Social Distancing; Online Communities; Coronavirus; COVID-19; Health Pandemics; Employees; Working Conditions; Internet and the Web; Crisis Management

SSRN

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

embattled economy and ensure its superpower status, even if it meant boots on the ground. Abiding tensions between universal rights and racial differences exploded. The empire began to unravel, but the practice and language of liberal... View Details

Keywords: by Avery Forman

September 2024
Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu

In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details

Keywords: Fintech; Financing and Loans; Entrepreneurship; Jobs and Positions; Sales; Product; Growth and Development; Selection and Staffing; Organizational Culture; Expansion; Financial Services Industry; Technology Industry; Southeast Asia; Indonesia; Philippines

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

technology in the case “Timnit Gebru: ‘Silenced No More’ on AI Bias and the Harms of Large Language Models.” The case study examines the efforts by the pioneering Gebru to warn Google’s executive suite. Born in Addis Ababa to Eritrean... View Details

Keywords: by Scott Van Voorhis; Technology

January 2025
Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell

In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details