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- Faculty Publications (150)
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- All HBS Web (301)
- Faculty Publications (150)
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
changing labor force, and heightened competition is a tremendous challenge. During the interview, Southwest's managers said that they have to constantly reinvent their processes to adapt to the changing environment. In every aspect of its... View Details
- 20 Jul 2020
- Op-Ed
It's Time for a Bipartisan Health Plan for Employers and Employees
propose a way to alter our health insurance benefits universe for insured employees and the self-insured by combining the best of Republican and Democratic ideas about health insurance. More choice, affordability, and personal control A View Details
- September 1989 (Revised July 1991)
- Case
Caterpillar, Inc.: George Schaefer Takes Charge
For over half a century, Caterpillar, Inc. (CAT) had been a world leader in the manufacture of earthmoving and construction machinery. In 1982, just months after it recorded the highest sales and profits in its history, CAT experienced its greatest crisis. Demand fell... View Details
Keywords: Machinery and Machining; Crisis Management; Labor Unions; Demand and Consumers; Management Teams; Problems and Challenges; Competitive Strategy; Business Strategy; Organizational Change and Adaptation; Manufacturing Industry; Agriculture and Agribusiness Industry; Industrial Products Industry
Bartlett, Christopher A. "Caterpillar, Inc.: George Schaefer Takes Charge." Harvard Business School Case 390-036, September 1989. (Revised July 1991.)
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
"Big labor unions are trying to achieve at the board table what they cannot achieve at the negotiating table, under the guise of shareholder protection," said David Hirschmann, president and CEO of... View Details
Keywords: by Roger Thompson
- Web
Black History Month | Baker Library
His experience underscores the significance of perseverance, strategic labor practices, and the role of local networks in navigating systemic barriers to economic success. You can download a PDF of the editorial here. Corporate Reports -... View Details
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
On February 14, US Airways and American Airlines put their names on a valentine to each other as they announced an $11 billion merger, a union that created the largest airline in the United States. For American, it was one more step in... View Details
- 05 May 2020
- News
“Walking a Tightrope”
growing as well. Then when it got to the 70s, obviously the economy wasn't doing so well and it probably did need a kick in the butt. There was a huge amount of deregulation. There was a shift of power from unions to corporations. So we... View Details
- May 2010
- Teaching Note
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case)
By: Christopher A. Bartlett and Benjamin H. Barlow
Teaching Note for 4199. View Details
Keywords: Organizational Behavior; International Business; Subsidiaries, Leadership; Project Management; Multinational Corporations; Implementing Strategy; Management; International Finance; Leadership; Business Subsidiaries; Multinational Firms and Management; Organizational Structure; Corporate Strategy; Labor Unions; Organizational Culture; Projects
- December 2024 (Revised March 2025)
- Case
Strategy and CEO Succession at Starbucks
By: Krishna G. Palepu and David Lane
On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
Palepu, Krishna G., and David Lane. "Strategy and CEO Succession at Starbucks." Harvard Business School Case 125-040, December 2024. (Revised March 2025.)
- 12 Dec 2018
- News
Lesson Plan
long-standing tradition of being one of the state’s few Democratic pockets outside Pittsburgh and Philadelphia, with a history of labor unrest and unionization dating back to the 19th and early 20th... View Details
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental... View Details
Keywords: by Garry Emmons
- 01 Mar 2010
- News
Sole Mates
production and exports. As a member of the entrepreneurs union and chief of its economic commission, I am quite active in the ongoing work of labor and government relations to better our economic... View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Mozilo ... and 'Say on Pay' for All! (A) Harvard Business School Case 109-009 Union seeks to protect its pension funds through shareholder activism focused on corporate governance and executive compensation. The case uses Countrywide... View Details
Keywords: Martha Lagace
- 01 Sep 2007
- News
Getting Security Right
government will lead to heightened tensions with the United States and allies such as Japan and Taiwan by 2020. What about Europe? The European Union poses a less immediate challenge, but a real one nonetheless. There is an element of the... View Details
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
"Where was (the) support for manufacturing when it really counted, before much of it escaped offshore? Why should we believe this 'new thinking' now?" Citing " high labor costs and uncooperative unions," Philippe... View Details
- October 2010
- Teaching Note
Whole Foods: Balancing Social Mission and Growth (TN)
By: Christopher Marquis and Bobbi Thomason
Teaching Note for 410023. View Details
- July 2024 (Revised October 2024)
- Case
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Shih, Willy. "Knowledge Transfer: Toyota, NUMMI, and GM." Harvard Business School Case 625-003, July 2024. (Revised October 2024.)
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
Michigan, essentially halted the corporation’s U.S. production and resulted in significant gains for the nascent United Automobile Workers of America union and the Committee for Industrial Organization, both of which had supported the... View Details
Keywords: Sean Silverthorne
- 27 Mar 2014
- News
From Marx to Marketing
talented young people and encourage them to apply to HBS. Under the leadership of HBS senior associate dean Thomas Piper, the East-West opening expanded in the early 1990s. Vlachoutsicos, in collaboration with HBS professor Francis Aguilar, laid the groundwork in the... View Details
- 03 May 2016
- First Look
First Look, May 3, 2016
Effectively By: Casciaro, T., F. Gino, and M. Kouchaki Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51004 February 2016 Journal of Accounting & Economics Labor Unemployment Insurance... View Details
Keywords: Sean Silverthorne