Publications

June 2008
Teaching Note

Showdown on the Waterfront: The West Coast Port Dispute (TN) (A) & (B)

By: Kathleen L. McGinn, Dina R. Witter Pradel and Cailin B. Hammer

Teaching Note for [904045] and [904067]. View Details

Keywords: Employment; Government and Politics; Negotiation Process; Technology; United States

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better View Details

Keywords: by Julia Hanna; Retail

November 1994
Case

Navistar International

By: Stuart C. Gilson and Jeremy Cott

As a consequence of laying off half its workforce in a massive downsizing program, the company--a large manufacturer of medium and heavy trucks--struggles with a huge ($2.6 billion) liability for retiree medical costs. Although the company has promised its retirees... View Details

Keywords: Negotiation Process; Wages; Labor Unions; Legal Liability; Insolvency and Bankruptcy; Restructuring

August 2009 (Revised February 2011)
Background Note

Managing Organizational Human Capital: Research Resources

By: Boris Groysberg and Ann Cullen

This technical note provides a list of library resources for researching various aspects of managing human capital within organizations. View Details

Keywords: Human Resources; Human Capital; Management Practices and Processes; Organizations; Research

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08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

deeper cultural tendencies as well. But my research shows that there's another, equally treacherous, aspect to cross-border negotiation that's been largely overlooked in the literature: the ways that people from different regions come to agreement, or the View Details

Keywords: by James K. Sebenius

September 1997 (Revised October 1997)
Supplement

Charles Veillon, S.A. (B)

By: Lynn S. Paine and Howard Reitz

Supplements the (A) case. View Details

Keywords: Rights; Organizations; Working Conditions; Social Issues; Management Practices and Processes; Service Industry

05 Nov 2013
First Look

First Look: November 5

models of Internet firms and contribute to inform the regulatory debate on consumer privacy. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=13-085.pdf Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department... View Details

Keywords: Sean Silverthorne

November 1989
Case

IBM Corp.: The Full Employment Practice (Condensed)

By: D. Quinn Mills and G. Bruce Friesen

Keywords: Employment; Management Practices and Processes; Computer Industry; Information Technology Industry

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02 Jul 2001
Research & Ideas

George C. Lodge

In 1961, at the invitation of Dean Stanley F. Teele, George Lodge came to Harvard Business School to complete his first book, Spearheads of Democracy: Labor in the Developing Countries. He didn't have a master's or a Ph.D. and never... View Details

Keywords: by Staff

October 1976 (Revised October 1985)
Case

Washington Post (A)

Concerns the 1975 strike of the pressmen against the Washington Post. Illustrates the importance of past practices of both unions and management and collective bargaining. Also illustrates implementation problems associated with new technologies as well as problems... View Details

Keywords: Management Practices and Processes; Labor Unions; Journalism and News Industry; District of Columbia

December 2013 (Revised May 2021)
Case

Paul Levy: Confronting a 'Corporate Campaign' (A)

By: James K. Sebenius

Hospital CEO Paul Levy confronts an SEIU unionization drive via a "corporate campaign" aimed at undercutting the hospital's relationships with key internal and external constituencies. Having shepherded one of Boston's top teaching hospitals much of the way through a... View Details

Keywords: Dispute Resolution; Corporate Campaign; Negotiating Campaign; Bargaining; Health Care; Hospitals; Unions; Health Care and Treatment; Negotiation; Strategy; Negotiation Process; Labor Unions; Health Industry; Boston

30 Mar 2020
Research & Ideas

Readers Ask: I Need Tips for Working at Home

work do, since they are behind? Choudhury: Identify workers and tasks that can be done remotely, easily, comparatively, and then learn from these [experienced] remote companies, like GitLab and Zapier, who have mastered these processes to... View Details

Keywords: by Kristen Senz

April 2004 (Revised July 2008)
Case

Showdown on the Waterfront: The West Coast Port Dispute (B)

By: Kathleen L. McGinn and Dina R. Pradel

New technology underlies a protracted dispute between West Coast longshoremen and their employers. Severe economic consequences lead to government intervention in the dispute. View Details

Keywords: Economics; Negotiation Process; Business and Government Relations; Labor and Management Relations; Conflict and Resolution; Shipping Industry; Western United States

11 Oct 2006
Research & Ideas

U.S. Tops Business Competitiveness Index 2006

availability of process machinery, the ISC reported. Other high-income nations increasing their ranking included Qatar, Norway, and Malta. Advanced economies on the decline included Cyprus, the Czech Republic, Taiwan, and France. China... View Details

Keywords: by Sean Silverthorne

2008
Chapter

Knowledge Work, Craft Work, and Calling

Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details

Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees