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Show Results For
- All HBS Web
(523)
- News (87)
- Research (384)
- Events (3)
- Multimedia (1)
- Faculty Publications (61)
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Debt literacy is measured by questions testing knowledge of fundamental concepts related to debt and by self-assessed financial knowledge. Financial experiences are the participants' reported experiences with traditional borrowing,... View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes... View Details
Keywords: Sean Silverthorne
- 30 Mar 2021
- Research & Ideas
Commuting Hurts Productivity and Your Best Talent Suffers Most
the three-year analysis he conducted with coauthors Hongyu Xiao and Jaeho Kim, both of the University of Pennsylvania’s Wharton School. The results provide an important lesson for companies: “If firms want to make sure their best View Details
Keywords: by Lane Lambert
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
matter. Preliminary results from a series of studies of hotel concierge interactions show that front-line service workers often treat customers inequitably, providing better assistance to white customers than Black and Asian customers.... View Details
Keywords: by Pamela Reynolds
- 31 Aug 2015
- Research & Ideas
How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World
Collections. Reinert, in conjunction with Carpenter and HBS Knowledge and Library Services, even developed a Way to Wealth website to provide students and scholars with an online, one-stop-shop that includes a database of editions of The... View Details
Keywords: by Julia Hanna
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
Teams, which have become increasingly popular. To tackle some of these questions, Sadun has been studying how 300 knowledge workers have been spending their time during the pandemic and how those activities... View Details
Keywords: by Danielle Kost
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
putting frontline workers on top and all the managers in supporting roles. George says younger leaders are now increasingly turning to what he calls “the I-we journey,” by which they learn how to cultivate a sense of collaboration at all... View Details
Keywords: by Lane Lambert
- Web
The Caring Company
Photos, Citi Pay Gap, Caregiving Crisis: Broadsheet January 17 Kristen Bellstrom & Emma Hinchliffe 17 Jan 2019 | Fortune Why Business Should Support Employees Who are Caregivers Danielle Kost 17 Jan 2019 | HBS Working Knowledge Harvard... View Details
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
workers into management would help everyone in the organization better understand “what it’s like to work on a ramp, in the cold, with a frustrated customer on a flight,” says Hill. “The frontline perspective can give management important... View Details
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
reading from the Working Knowledge Archives Marissa Mayer Should Bridge Distance Gap with Remote Workers Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Ben Rand
- 29 Jul 2002
- Research & Ideas
Time Pressure and Creativity: Why Time is Not on Your Side
empirical research on time pressure and creativity in organizations, and the results were somewhat contradictory. Over the past few years, there's been more and more talk about time pressure in organizations, and what a prominent feature of the work environment it's... View Details
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
they could decide whether to continue working or take personal time during a two-month severance period. While most workers took the two months off to find a new job or take a break, the woman kept showing up to the office, and when new... View Details
Keywords: by Dina Gerdeman
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
meetings, say the researchers, is a vital art that comes with big rewards. “Whatever you can do to more directly convey that you are listening and are retaining information should be helpful,” says Zlatev. Advice for the workplace The authors provided some practical... View Details
Keywords: by Pamela Reynolds
- 01 Mar 2024
- News
Vital Signs
Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
in unethical acts and policies if we use a few strategies: Reduce the risk of speaking up. Workers and managers who want to speak out should develop a game plan just in case speaking out results in being fired. View Details
Keywords: by Pamela Reynolds
- Web
2023 Reunion Presentations - Alumni
Through the late 2010s, most discussion of technology and automation surrounded the impact on frontline workers. New developments in AI instead appear to shift the role of knowledge workers and managers. How... View Details
- Web
Profiles - MBA
peers, diverse in our interests but united by a shared purpose of social impact through technology entrepreneurship. The training we will receive in innovation, interdisciplinary problem solving, and venture creation will equip us with the View Details
- 21 Sep 2022
- Research & Ideas
You Don’t Have to Quit Your Job to Find More Meaning in Life
many workers fleeing positions in hopes of finding something better. De Freitas partnered with Michael Prinzing, a postdoctoral fellow at Yale University, and Barbara Fredrickson, a professor at the University of North Carolina, Chapel... View Details
Keywords: by Shalene Gupta
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
as nearby supporting industries; the company's ability to seek and retrieve knowledge in this setting; and its capability to do something better than competitors. An example of a firm playing tactical checkers instead of strategic chess... View Details
Keywords: by Dina Gerdeman
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
organization theory. Theoretical consilience will enable the accumulation of empirical research into a cohesive body of knowledge on entrepreneurial resource mobilization. Publisher's link:... View Details
Keywords: Dina Gerdeman