Publications

2008
Working Paper

Using Financial Innovation to Support Savers: From Coercion to Excitement

By: Peter Tufano

We review a wide variety of programs that support savings by families, in particular by low- and moderate-income families. These programs range from ones that literally compel families to save, to those that make it hard not to save, make it easier to save, provide... View Details

Keywords: Saving; Motivation and Incentives; Programs; Income; Personal Finance; Family and Family Relationships; Performance Effectiveness

2011
Chapter

Making a Difference and Contributing Useful Knowledge: Principles Derived from Life As a Scholar Practitioner

By: Michael Beer

Keywords: Teaching; Knowledge Acquisition; Knowledge Dissemination

2020
Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza

The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details

Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry

SSRN

Article

Bringing Probability Judgments into Policy Debates via Forecasting Tournaments

By: Philip E. Tetlock, Barbara A. Mellers and J. Peter Scoblic

Political debates often suffer from vague-verbiage predictions that make it difficult to assess accuracy and improve policy. A tournament sponsored by the U.S. intelligence community revealed ways in which forecasters can better use probability estimates to make... View Details

Keywords: Tournaments; Politics; Depolarization; Knowledge Creation; Forecasting and Prediction; Government and Politics

2022
Article

How Does Working from Home during COVID-19 Affect What Managers Do? Evidence from Time-Use Studies

By: Thomaz Teodorovicz, Raffaella Sadun, Andrew L. Kun and Orit Shaer

We assess how the sudden and widespread shift to working from home during the pandemic impacted how managers allocate time throughout their working day. We analyze the results from an online time-use survey with data on 1,192 knowledge workers (out of which 973 are... View Details

Keywords: Time-use; Working-from-home; COVID; Managers; Knowledge Workers; Health Pandemics; Time Management

03 Jan 2017
News

Using Technology to Tailor Learning to Each Child

now, we’re cramming so much technology into schools and we’re not really leveraging the power that the internet can bring to connect students to all sorts of experiences and to... View Details

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

to reshape their companies, and explored how they can put data to work for them in ways that create value for their own businesses. The data advantage in sports Big data is already being used heavily in the... View Details

Keywords: by Dina Gerdeman

24 Feb 2021
Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

he says. Korean War (1950-1953): Action can’t always wait for ideal conditions After escalating tensions, Communist North Korea, supported by China and the Soviet Union, invaded South Korea. United Nations forces led by the View Details

Keywords: by Lane Lambert

2019
Working Paper

Using Technology to Augment Professionals, Instead of Replacing Them, for Innovative Problem Solving

By: Hila Lifshitz - Assaf, Felicia Ng, Aniket Kittur and Robert Kraut

While in some technological and scientific areas innovation is flourishing, in others it is stalling, leaving important problems unsolved for decades. One explanation is professionals’ limitations as problem solvers, as accumulating depth of knowledge enhances one’s... View Details

Keywords: Innovation; Expertise; Future Of Work; Crowdsourcing; Artificial Intelligence; Problem Solving; Professionalism; Experience and Expertise; Collaborative Innovation and Invention; Problems and Challenges; Research and Development

16 Jun 2003
Research & Ideas

Researchers Contribute Globalization of Markets Papers

predictor of events, but the power and sometimes outrageous language used by Levitt changed the nature of debate on the issue, and created new perspectives for managers to... View Details

Keywords: by Working Knowledge editors

Estimating Spillovers from Publicly Funded R&D: Evidence from the US Department of Energy

The spillovers from public R&D grants are large and reach far across geographic and technological space, and focusing only on firms that directly receive grants causes... View Details

26 Mar 2019
Working Paper Summaries

Managed Ecosystems and Translucent Institutional Logics: Engaging Communities

Keywords: by Elizabeth J. Altman, Frank Nagle, and Michael Tushman

19 Aug 2016
News

Using Technology to Help Reclaim Lives from Addiction

“Lionrock is my revenge against addiction,” says Peter Loeb (MBA 1991), cofounder and chief executive of Lionrock Recovery, the largest online addiction recovery program in the US View Details

26 Feb 2018
Working Paper Summaries

Different Strokes for Different Folks: Experimental Evidence on Complementarities Between Human Capital and Machine Learning

Keywords: by Prithwiraj Choudhury, Evan Starr, and Rajshree Agarwal; Information Technology

March 2022
Article

Targeting High Ability Entrepreneurs Using Community Information: Mechanism Design in the Field

By: Reshmaan Hussam, Natalia Rigol and Benjamin N. Roth

Identifying high-growth microentrepreneurs in low-income countries remains a challenge due to a scarcity of verifiable information. With a cash grant experiment in India we demonstrate that community knowledge can help target high-growth microentrepreneurs; while the... View Details

Keywords: Microentrepreneurs; Community Information; Field Experiment; Loans; Entrepreneurship; Developing Countries and Economies; Financing and Loans; Information; Mathematical Methods; India

18 Feb 2021
Blog Post

Use Baker Library to Build a Target List

interested in less mature emerging industries and/or obscure early stage startups, use Nexis and ABI Proquest to find articles that keep you up-to-date on particular industries View Details

Web

Charting Tariff Pain: Small Businesses Brace for Job Cuts, Falling Sales | Working Knowledge

challenges that small- and medium-sized businesses expect tariffs to bring—and how they will react. More than half of small- and midsized- business owners in the US expect... View Details

Article

Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History

By: Teresa da Silva Lopes, Mark Casson and Geoffrey Jones

This article engages in a methodological experiment by using historical evidence to challenge a common misperception about internalization theory. The theory has often been criticized for maintaining that it assumes a hierarchically organized MNE based on knowledge... View Details

Keywords: Internalization; Multinational Strategy; Business History; Organization And Management Theory; Globalization; Entrepreneurship; Governance; History; Organizations; Theory; Africa; Asia; Europe; Latin America; North and Central America

Summer 2021
Article

The World Management Survey at 18: lessons and the way forward

By: Daniela Scur, Raffaella Sadun, John Van Reenen, Renata Lemos and Nicholas Bloom

Understanding how differences in management ‘best practices’ affect organizational outcomes has been a focus of both theoretical and empirical work in the fields of management, sociology, economics, and public policy. The World Management Survey (WMS) project was born... View Details

Keywords: Firm Objectives, Organization, And Behavior; Business Economics; Choice Of Technology; Management Of Technological Innovation And R＆D; Technological Change: Choices And Consequences; Management Practices and Processes