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- Faculty Publications (121)
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- All HBS Web (333)
- Faculty Publications (121)
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
available during organizational development, and the conditions of its acquisition that all work together to create a powerful influence on management behavior and organizational culture." It is therefore imperative, Grossman argues, that... View Details
Keywords: by James E. Aisner
- 10 Dec 2013
- First Look
First Look: December 10
Abstract—High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed... View Details
Keywords: Sean Silverthorne
- 16 Feb 2004
- Research & Ideas
HBS Center Focuses on Europe
here. In 2004, we also expect mergers and acquisitions activity to heat up as many industries are consolidating on a European or global basis. Industries that we are watching include airlines, pharma, and financial services. Q: What roles... View Details
Keywords: by Cynthia Churchwell
- 01 Jun 2003
- News
Student Conferences, at a Glance
Cash, Jr. Professional Achievement Award: Raymond J. McGuire (MBA 1983/JD 1984), managing director, Mergers & Acquisitions Group, Morgan Stanley This year’s conference — named for one of the School’s first African-American alumni —... View Details
- 16 Jun 2009
- First Look
First Look: June 16
Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions about the fundamental qualities of... View Details
Keywords: Martha Lagace
- 13 Apr 2010
- First Look
First Look: April 13
experienced counterparts on the market-specific tradeoff between service capacity costs and customer sensitivity to service times. Overall, our results demonstrate both the importance of local knowledge as an input in service operations... View Details
Keywords: Martha Lagace
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
forward. Abrams and Hodgson also elevate and share the experiences of other successful founders including, Jules Pieri of The Grommet, Alisa Clark of Glory Professional Services, and Sheila Jordan of Knowledge Architects. Aramco Brat: How... View Details
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- 07 Feb 2017
- First Look
First Look at New Research: February 7
uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas that occurs because of intra-firm mobility. But a second mechanism may also be at work: intra-firm mobility might... View Details
Keywords: Sean Silverthorne
- 22 Apr 2002
- Lessons from the Classroom
Entrepreneurship: It Can Be Taught
enough good information to continue? HS: The running of the experiments is actually part of the resource acquisition strategy. Starting with a belief and an idea, how does the entrepreneur prove a project's viability to potential backers?... View Details
Keywords: by Staff
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
changes from Washington, not Beijing. HBS Working Knowledge gathered advice from faculty on this radical shift for firms and how they can adapt to and navigate this new terrain. Jaya Wen and Ebehi Iyoha: Leverage microdata to navigate... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
or is it still too early?" Dick Costolo wondered as he reflected on the latest acquisition offer. He had been building FeedBurner with his three co-founders for almost four years and was staring at the details of an View Details
Keywords: Martha Lagace
- 26 Feb 2013
- First Look
First Look: Feb. 26
acquisition (CPA). However, these standard online advertising metrics are plagued with attribution problems and do not account for dynamics. These issues can easily lead firms to overspend on some actions and thus waste money, and/or... View Details
Keywords: Sean Silverthorne
- 27 Sep 2016
- First Look
September 27, 2016
forthcoming Measuring Entrepreneurial Businesses: Current Knowledge and Challenges Venture Capital Data: Opportunities and Challenges By: Kaplan, Steven N., and Josh Lerner Abstract—This paper describes the available data and research on... View Details
Keywords: Sean Silverthorne
- 02 Nov 2015
- News
Making Higher Ed Accessible to Africans
part time. ”I have now been to 10 countries in Africa in three years, and often times feel more comfortable here than I do in my other home, the USA.” With the acquisition of two universities (Cavendish in Uganda and Zambia) and a... View Details
Keywords: Jill Radsken
- 17 Aug 2010
- First Look
First Look: August 17
deployed to handle uncertain tasks. How can they effectively use their knowledge resources to assure quality communications and high performance when confronting uncertainty? Drawing on the resource-based view (RBV) of the firm, we... View Details
Keywords: Martha Lagace
- 11 Dec 2007
- First Look
First Look: December 11, 2007
Publication:Northampton, Mass.: Edward Elgar, Inc., 2007 Abstract This set of insightful papers demonstrates the importance of historical perspectives in the study of entrepreneurship. By exploring the role of entrepreneurship in the history of global capitalism, these... View Details
Keywords: Martha Lagace
- 01 Oct 2024
- Research & Ideas
How Politics Drives Business Decisions in a Polarized Nation
colleague’s politics is not always bad for business. There is some evidence that mergers and acquisitions are more likely to occur, and are more likely to be smoothly implemented, if they’re conducted by executives who share the same... View Details
Keywords: by Jay Fitzgerald
- 05 Jan 2010
- First Look
First Look: January 5
to counterfactuals, multinationals with greater factor-market externalities, knowledge spillovers, and vertical linkages exhibit significant co-agglomeration. The importance of these factors differs across headquarters, subsidiary, and... View Details
Keywords: Martha Lagace