Publications

Publications

Filter Results: (1,528) Arrow Down
Filter Results: (1,528) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 12 of 1,528 Results →
  • 04 Sep 2012
  • Working Paper Summaries

Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges

Keywords: by James Sebenius
  • April 2019 (Revised June 2019)
  • Case

From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves' (A)

By: Tsedal Neeley, JT Keller and James Barnett
Thierry Breton, chairman and CEO of IT company Atos, faced a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he was ready to take the next crucial step. Breton was convinced that rapid digital... View Details
Keywords: Dual Digital Transformation; Transformation; Disruption; Employees; Competency and Skills; Training; Decision Making; Digital Transformation
Related
  • January 2007
  • Article

Acquisitions and Firm Growth: Creating Unilever's Ice Cream and Tea Business

By: G. Jones and Peter Miskell
This article provides a longitudinal case study of the use of acquisitions by the Anglo-Dutch multinational Unilever to build the world's largest ice cream and tea businesses. The study supports recent resource-based theory which argues that complementary rather than... View Details
Keywords: Mergers and Acquisitions; Integration; Value; Knowledge Use and Leverage; Business and Shareholder Relations; Interests; Business Ventures; Employees; Food and Beverage Industry
Related
  • 05 Jul 2006
  • Research & Ideas

The Accidental Innovator

hard on a predefined objective, can cause you to miss value that might lie in a different direction. In business, there's a saying that goes "if you don't know where you're going, any map will do." You can almost always get managers to nod in View Details
Keywords: by Sarah Jane Gilbert
  • June 2024
  • Supplement

Pal's Sudden Service (B)

By: Gary P. Pisano, Francesca Gino and Ruth Page
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Motivation and Incentives; Service Operations; Food and Beverage Industry; Service Industry
Related
  • July 24, 2024
  • Article

Research: How Passion Can Backfire at Work

By: Erica R. Bailey, Kai Krautter, Wen Wu, Adam D. Galinsky and Jon M. Jachimowicz
Passion has long been championed as a key to workplace success. However, scientific studies have found mixed results: On the one hand, some studies find evidence that passionate employees tend to perform better, while other research has documented null or even negative... View Details
Keywords: Performance Effectiveness; Personal Characteristics; Behavior; Outcome or Result
Related
  • Research Summary

The Transition to Retirement

By: Teresa M. Amabile

My current major research program is the Retirement Transitions Study: a broad study of retiring professionals' everyday experiences, including identification with work; identity stability, change, and development; meaningfulness of work; changes in life structure,... View Details

Keywords: Careers; Psychology; Creativity; Identity; Retirement; Meaning
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

strong positions and the most productive cost structures in their industries, can expect to gain market share. Other companies with healthy balance sheets can do so by acquiring weak competitors. 8. Emphasize core values. Although most companies are making View Details
Keywords: by John Quelch

    The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

    This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model takes into account many of the key elements that constitute a realistic... View Details

      To Overcome Resistance to DEI, Understand What’s Driving It

      Employees often resist DEI initiatives, which of course hinders their effectiveness. The authors — experts in the resistance to social-change efforts — write that the key to overcoming resistance to any effort is figuring out why people are resisting. When it... View Details

      • January 29, 2018
      • Article

      How to Build Trust with Colleagues You Rarely See

      By: Tsedal Neeley
      Building trust is key to success for any organization. But that can be tricky when it comes to colleagues that you only interact with virtually. What does it take to build trust when you can’t meet in person? In this piece, the author suggests that professionals should... View Details
      Keywords: Interpersonal Communication; Trust; Organizational Culture; Familiarity; Employees
      Related
      • 27 Sep 2006
      • Research & Ideas

      Report From Egypt: Studying Global Influences

      group of managers heading every function but also spoke with a cross-section of employees (with translators) and even several customers and partners. Since one of the companies—an IT giant—has been partnering with a major government... View Details
      Keywords: by Sean Silverthorne
      • December 2013
      • Article

      How Google Sold Its Engineers on Management

      By: David A. Garvin
      High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
      Keywords: Organizational Behavior; Human Resource Management; Managing Change; Organizational Change; Analytics; Management; Leadership; Human Resources; Talent and Talent Management
      Related
      • 2013
      • Teaching Note

      Xinhua Hospital: Implementation of EMR Project (TN)

      By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
      Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
      Keywords: China; Hospitals; China
      Related
      • 2013
      • Case

      Xinhua Hospital: Implementation of EMR Project

      By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
      Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
      Keywords: China; Hospitals; China
      Related
      • 11 May 2011
      • Research & Ideas

      Building a Better Board

      employee engagement, and even the CEO's leadership style and character. But even these broader assessments can lack accuracy and credibility. Too often, the board members' appraisal is based largely on how the chief executive acts at... View Details
      Keywords: by Carmen Nobel
      • Research Summary

      Personal Development and Interpersonal Feedback

      Enabling individual development and learning are key to enabling organizational success as well as employee satisfaction and engagement.  Many organizational approaches to employee development visualize feedback processes as mechanisms for illuminating individual... View Details
      Keywords: Feedback; Personal Development
      • May 2011
      • Article

      The Power of Small Wins

      By: Teresa M. Amabile and Steven J. Kramer
      What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
      Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
      Related
      • 19 Apr 2016
      • Blog Post

      First Minutes are Critical in New-Employee Orientation

      HBS Career & Professional Development (CPD) is sharing Working Knowledge articles to further educate our recruiting partners about best practices in human resources. Employee orientation programs ought to be less about the company and... View Details
      Keywords: All Industries
      • January 1991 (Revised November 1994)
      • Supplement

      Black Caucus Groups at Xerox Corp. (B)

      Describes the compromise worked out between Xerox and the black caucus groups. The implications of this arrangement for Xerox and black employees over the next 16 years is also described. View Details
      Keywords: Agreements and Arrangements; Employee Relationship Management; Race Characteristics; Consumer Products Industry
      Related