Job Design and Levels - Publications - Faculty & Research

2008
Working Paper

Performance and Control across Multiple Markets

By: Tatiana Sandino, Dennis Campbell and Shelby Yu

Chain organizations typically operate units across different types of markets, with significantly diverging customer bases. Such market-type dispersion potentially influences performance through two channels: it makes performance a noisier indicator of store manager... View Details

Keywords: Governance Controls; Organizational Design; Markets; Franchise Ownership; Performance; Retail Industry

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January–February 2021
Article

Between Home and Work: Commuting as an Opportunity for Role Transitions

By: Jon M. Jachimowicz, Julia Lee Cunningham, Bradley Staats, Francesca Gino and Jochen I. Menges

Across the globe, every workday people commute an average of 38 minutes each way, yet surprisingly little research has examined the implications of this daily routine for work-related outcomes. Integrating theories of boundary work, self-control, and work-family... View Details

Keywords: Commuting; Boundary Work; Self-control; Work-family Conflict; Prospection; Transition

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2009
Working Paper

Specific Knowledge and Divisional Performance Measurement

By: Michael C. Jensen and William H. Meckling

This paper discusses five common divisional performance measurement methods—cost centers, revenue centers, profit centers, investment centers, and expense centers—providing a theory that explains when each of these methods is likely to be the most efficient. The... View Details

Keywords: Business Units; Business Headquarters; Decisions; Cost; Investment; Investment Return; Profit; Revenue; Knowledge Use and Leverage; Managerial Roles; Performance Efficiency; Strategy

Citation

SSRN

2007
Text Book

The Moral Leader: Challenges, Tools, and Insights

By: Sandra J. Sucher

Successful leaders—at any level and in any arena—are inevitably presented with moral and ethical choices. This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in moral... View Details

Keywords: Competency and Skills; Decision Choices and Conditions; Judgments; Moral Sensibility; Leadership

Citation

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Successful leaders – at any level and in any arena – are inevitably presented with moral and ethical choices. This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in... View Details

16 Apr 2001
Research & Ideas

Strategy and the Internet

effectiveness does not provide a competitive advantage. Companies only gain advantages if they are able to achieve and sustain higher levels of operational effectiveness than competitors. That is an... View Details

Keywords: by Michael E. Porter

29 Jan 2022
News

How Companies’ Business Models Put Workers in a ‘Low-Wage Trap’—and How to Break the Cycle

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

analyze and critique, and, therefore, the designers of society’s big data infrastructure, whether human or machines, play an unacknowledged legislative function of great consequence. Publisher's link:... View Details

Keywords: Dina Gerdeman

1992
Chapter

Performance Evaluation and Managers' Description of Tasks and Activities

By: W. J. Bruns Jr. and S. M. McKinnon

Keywords: Performance Evaluation; Job Design and Levels

Citation

November 2012 (Revised July 2012)
Supplement

Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis

By: Frank V. Cespedes and Alex Godden

The "Andrew Sullivan and Faraway Ltd" case series focuses on entrepreneurial selling, and is based on an older case study, "Deaver Brown and Cross River Inc." (9-394-042). It concerns two entrepreneurs, Andrew Sullivan and Hope Abasi, who have designed an innovative... View Details

Keywords: Entrepreneurship; Management; Sales; Marketing; Consumer Products Industry; United Kingdom

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2011
Working Paper

Discretion Within the Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization

By: Adam M. Kleinbaum, Toby E. Stuart and Michael L. Tushman

Homophily in social relations is widely documented. We know that homophily results from both individual preferences and uneven opportunities for interaction, but how these two mechanisms interact in formal organizations is not well understood. We argue that... View Details

Keywords: Interactive Communication; Analytics and Data Science; Organizational Structure; Partners and Partnerships; Behavior; Internet and the Web; Theory; Information Technology Industry

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19 Aug 2009
Working Paper Summaries

Optimal Taxation in Theory and Practice

Keywords: by N. Gregory Mankiw, Matthew Weinzierl & Danny Yagan

2020
Working Paper

Aggregate and Firm-Level Stock Returns During Pandemics, in Real Time

By: Laura Alfaro, Anusha Chari, Andrew Greenland and Peter K. Schott

We show that unexpected changes in the trajectory of COVID-19 infections predict U.S. stock returns, in real time. Parameter estimates indicate that an unanticipated doubling (halving) of projected infections forecasts next-day decreases (increases) in aggregate U.S.... View Details

Keywords: COVID-19; Stock Returns; Health Pandemics; Stocks; Investment Return; Forecasting and Prediction

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01 Dec 2018
News

Competencies and Credentials

positions—the supervisors, sales representatives, data analysts, and production managers, for example—tend to be less engaged in their work, have higher rates of turnover, and have lower View Details

Program

Driving Nonprofit Performance and Innovation—Virtual

about performance measurement and prepare to lead performance-focused initiatives that will empower your organization and drive new levels of success. Details Maximize impact... View Details

March 2018
Case

EKOL Logistics: Thinking Outside the Box

By: Willy C. Shih and Esel Çekin

This case describes Ekol, an intermodal transportation and logistics company, and how it manages capacity planning. Its busiest routes linked motor vehicle assemblers in Germany and Turkey with many of their parts suppliers, but it had also developed key links in... View Details

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01 May 2017
Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

jobs is not expanding,” says Simons. “People feel more pressure to own their roles and they’re stressed because they’re being pulled in a lot of different directions, but they’re not getting the help they... View Details

Keywords: by Dina Gerdeman

2008
Chapter

I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences

By: Zoe Chance and Michael I. Norton

When people behave in ways that might appear selfish, prejudiced or perverted, they engage in a host of strategies designed to justify questionable behavior with rational excuses: “I hired my son because he's more qualified”; “I promoted Ashley because she does a... View Details

Keywords: Decision Choices and Conditions; Ethics; Behavior; Strategy

Citation

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

study Brazil, India, China, Turkey, Indonesia, and Mexico. They—and others—fascinate us because their ambition level is reminiscent of ambition in late 19th- and early... View Details

Keywords: by Martha Lagace