Publications

June 1990
Teaching Note

Citibank in Zaire (Abridged), Teaching Note

By: James E. Austin and Tomas Otto Kohn

Keywords: Banks and Banking; Banking Industry

June 1990
Teaching Note

Packages Ltd. (Abridged), Teaching Note

By: James E. Austin and Tomas Otto Kohn

20 Mar 2007
First Look

First Look: March 20, 2007

Authors:Jane Wei-Skillern, James Austin, Herman Leonard, and Howard Stevenson Publication:Sage Publications, forthcoming Abstract Written for students and practitioners, this unique text, with Harvard cases, provides analysis and... View Details

Keywords: Martha Lagace

January 2001
Case

Merck Global Health Initiatives (B): Botswana

By: James E. Austin, Diana Barrett and James Weber

The case series focuses on Merck's drug donation program and then raises new issues facing management about what to do about HIV/AIDS in Africa given the company's development of a new therapy. Describes collaboration among many parties including the Gates Foundation,... View Details

Keywords: Health Disorders; Health Care and Treatment; Private Sector; Public Sector; Alliances; Problems and Challenges; Africa; Botswana

January 2001
Case

Merck Global Health Initiatives (A)

By: James E. Austin, Diana Barrett and James Weber

The case series focuses on Merck's drug donation program and then raises new issues facing management about what to do about HIV/AIDS in Africa given the company's development of a new therapy. Describes collaboration among many parties including the Gates Foundation,... View Details

Keywords: Programs; Philanthropy and Charitable Giving; Health Disorders; Health Care and Treatment; Private Sector; Public Sector; Alliances; Problems and Challenges; Pharmaceutical Industry; Botswana

March 1996 (Revised January 1997)
Case

America Online: Using Information Technology to Better Serve the Customer

By: James I. Cash Jr. and Judy E. Stahl

Mike Connors, president of AOL Technologies, examines several efforts to correct operational problems inhibiting the company's growth. What will need to be done to support growth and counter competition from Prodigy, Compuserv, and Internet-related services? View Details

Keywords: Customer Focus and Relationships; Management Analysis, Tools, and Techniques; Service Operations; Problems and Challenges; Competitive Strategy; Information Technology; Technology Industry

April 1986 (Revised June 1986)
Case

Mexico and the Microcomputers (A)

By: James E. Austin and Dennis J. Encarnation III

Keywords: Computer Industry; Mexico

August 1986
Case

Dow Indonesia (A), Software Case

By: James E. Austin and Louis T. Wells Jr.

Keywords: Chemical Industry; Indonesia

July 2004 (Revised December 2004)
Case

Timberland: Commerce and Justice

By: James E. Austin, Herman B. Leonard and James Quinn

When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he pursued a strategy in which commerce and justice were "inextricably linked." Community involvement, environmental management, and global labor standards became not addenda to... View Details

Keywords: Business Model; For-Profit Firms; Innovation and Invention; Leadership Development; Corporate Social Responsibility and Impact; Programs; Opportunities; Alignment; Business Strategy; Value

February 2006
Teaching Note

Timberland: Commerce and Justice (TN)

By: James E. Austin, Herman B. Leonard and James Quinn

Keywords: Apparel and Accessories Industry

04 Jan 2010
Research & Ideas

Best of HBS Working Knowledge 2009

Download the PDF. Accelerated organizational transformation faces a host of obstacles well-documented in the change management literature, according to HBS professor emeritus James E. Austin and Ezequiel... View Details

Keywords: by Staff

July 2003 (Revised February 2004)
Background Note

M&A Legal Context: Hostile Takeovers

By: Carliss Y. Baldwin, Constance E. Bagley and James Quinn

Introduces students to the main tactical maneuvers used by hostile bidders, including bear hugs, proxy fights, tender offers, and toeholds. Also describes how, in the United States, tender offers are regulated by the federal government via the Williams Act. View Details

Keywords: Acquisition; Cash; Governing Rules, Regulations, and Reforms; Code Law; Bids and Bidding; United States

June 2003 (Revised June 2003)
Background Note

M & A Legal Context: Basic Framework for Corporate Governance

By: Carliss Y. Baldwin, Constance E. Bagley and James Quinn

Students are introduced to the basic framework for corporate governance. Begins by describing the complex role of the modern corporation, then proceeds by discussing the fiduciary duties to which a board of trustees is bound (duty of care, duty of loyalty, etc.), and... View Details

Keywords: Framework; Corporate Governance

April 2004
Article

Mining Gold in Not-for-Profit Brands

By: John A. Quelch, James E. Austin and Nathalie Laidler-Kylander

Keywords: Brands and Branding; Nonprofit Organizations

January 2023
Teaching Note

Identify the Health Care Venture

By: Regina E. Herzlinger and James Wallace

Teaching Note for HBS Exercise No. 323-061. View Details

Keywords: Health Care; Health Care Delivery; Health Care Financing; Health Care Industry; Health Care Services

October 2001
Case

SchoolSuccess.net

By: James E. Austin and Arthur McCaffrey

The mission of the nonprofit Jumpstart for Young Children was to address the problem of school readiness of low-income family preschoolers. It had been growing significantly, and to achieve its projected expansion would require major increases in funding. After... View Details

Keywords: Nonprofit Organizations; Early Childhood Education; Venture Capital; Growth and Development Strategy; Business Startups; Management Teams

January 2001 (Revised June 2001)
Case

Local Initiatives Support Corporation

By: James E. Austin and Kim Slack

Local Initiatives Support Corp. (LISC) is a $74 million nonprofit social enterprise that combats poverty by helping community development organizations build affordable housing and create economic development opportunities through public-private partnerships. Poses a... View Details

Keywords: Business Model; Development Economics; Education; Capital; Investment Funds; Taxation; Growth and Development; Partners and Partnerships; Nonprofit Organizations; Segmentation; Service Industry

February 1993 (Revised November 1993)
Case

East Africa Industries Limited

By: James E. Austin and Michael Grossman

Keywords: Africa

August 1998 (Revised October 2002)
Case

Harbus Foundation, The

By: James E. Austin and Linda Carrigan

Describes the challenges faced by a group of HBS students as they create a foundation. Given surplus funds generated by the student-run newspaper, The Harbus leadership decides to find a meaningful use for the excess cash. Profiles both the entrepreneurial process used... View Details

Keywords: Business Startups; Decision Choices and Conditions; Asset Management; Financial Institutions; Investment Portfolio; Management Analysis, Tools, and Techniques; Problems and Challenges; Social Enterprise; Valuation; Financial Services Industry