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  • January 2003 (Revised September 2007)
  • Background Note

A Note on Racing to Acquire Customers

By: Thomas R. Eisenmann
Examines factors that motivate a firm's race to acquire customers in newly emerging markets and explores conditions under which racing strategies are likely to yield attractive returns. Provides a definition of racing behavior, introduces the notion of an optimal level... View Details
Keywords: Customers; Price Bubble; Network Effects; Emerging Markets; Market Entry and Exit; Behavior; Competition
Related
  • September 2017 (Revised February 2023)
  • Case

Intermountain Healthcare: Pursuing Precision Medicine

By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley
Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details
Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Insurance Industry; Utah; United States; North America
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  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

and change your image. Employ appropriate traditional and social identity-based impression management strategies. Pay attention to the balancing act—build credibility while maintaining authenticity. Manage the effort you invest in the... View Details
Keywords: by Mallory Stark
  • Research Summary

Moving Beyond Direct-to-Consumer

By: Leonard A. Schlesinger

Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

The... View Details

  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

for you for awhile and you’re just kicking off 1:1s, or they are a new hire and you’re rolling them into the fold, set expectations up front. I am a big believer in being clear about behavior changes. If this is a new process you are... View Details
Keywords: by Julia B. Austin
  • 16 Jun 2008
  • Research & Ideas

Seven Tips for Managing Price Increases

SUV for a hybrid, an example of how price inflation on one product can cause demand shifts in a second, related, category. More customers than usual will be looking out for price promotions, but don't give away the store to those who don't need the discount. 2. View Details
Keywords: by John Quelch
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

of why teaming and the behaviors it requires are so crucial for organizational success in today's environment. To help illuminate the teaming process and its benefits, the chapter defines teaming, places it within a historical context,... View Details
Keywords: Re: Amy C. Edmondson
  • 2011
  • Chapter

How Does Simplified Disclosure Affect Individuals' Mutual Fund Choices?

By: John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian
We use an experiment to estimate the effect of the SEC's Summary Prospectus, which simplifies mutual fund disclosure. Our subjects chose an equity portfolio and a bond portfolio. Subjects received either statutory prospectuses or Summary Prospectuses. We find no... View Details
Keywords: Information; Corporate Disclosure; Decision Choices and Conditions; Consumer Behavior; Retirement; Personal Finance; Investment Funds; Microeconomics
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  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

examine whether centralized hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to better employee-company matches. While centralized hiring can ensure that enough resources are View Details
Keywords: Dina Gerdeman
  • 2012
  • Working Paper

Reaching for Yield in the Bond Market

By: Bo Becker and Victoria Ivashina
Reaching-for-yield—the propensity to buy riskier assets in order to achieve higher yields—is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for... View Details
Keywords: Fixed Income; Reaching For Yield; Financial Intermediation; Insurance Companies; Insurance; Bonds; Assets; Risk Management; Investment Return; Investment Portfolio; Insurance Industry
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  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

the things that we talk about is that there's a there's a portfolio that the happiest people all maintain. It's an investment portfolio. You can teach it. Yeah. I teach at HBS. So, I can talk this way. There's an View Details
Keywords: by HBS Staff
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

2018 Atlas of Moral Psychology In Search of Moral Equilibrium: Person, Situation, and Their Interplay in Behavioral Ethics By: Lee, Julia J., and F. Gino Abstract—This comprehensive and cutting-edge volume maps out the terrain of moral... View Details
Keywords: Sean Silverthorne
  • 28 May 2024
  • In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

investments in their employees and place a higher value on candidates' foundational skills. In lower-trust societies, however, employers perceive the employer-employee relationship as more of a short-term transaction and prefer to select... View Details
Keywords: by Rachel Layne
  • 12 Jan 2016
  • First Look

January 12, 2016

practice, disciplinary rigor, and successful search for powerful generalizations help explain the lasting impact of their 1965 book, A Behavioral Theory of Labor Negotiations. Central to their argument are three important... View Details
Keywords: Carmen Nobel
  • October 2020
  • Article

IQ from IP: Simplifying Search in Portfolio Choice

By: Huaizhi Chen, Lauren Cohen, Umit Gurun, Dong Lou and Christopher J. Malloy
Using a novel database that tracks web traffic on the SEC’s EDGAR servers between 2004 and 2015, we show that mutual fund managers gather information on a very particular subset of firms and insiders, and their surveillance is very persistent over time. This tracking... View Details
Keywords: Tracked Trades; Return Predictability; Institutional Trading; Insider Trading; Institutional Investing; Information; Investment Portfolio; Decisions; Management
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  • 22 Nov 2011
  • First Look

First Look: November 22

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1416935 Ethical Discrepancy: Changing Our Attitudes to Resolve Moral Dissonance Authors:L.L. Shu, F. Gino, and M.H. Bazerman Publication:In Behavioral Business Ethics: Shaping an Emerging... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2012
  • First Look

First Look: March 20

economic actors. Capitalist competition takes place in markets that exist in legal and regulatory frameworks and are governed by a political authority with the power and legitimacy to empower as well as regulate behavior and punish... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

variables. The results suggest that individuals bring to the workplace specific, measurable beliefs about speaking up, and that these implicit theories operate largely independently of current leader behaviors and other current work... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2011
  • Working Paper Summaries

Corporate Social Responsibility and Access to Finance

Keywords: by Beiting Cheng, Ioannis Ioannou & George Serafeim
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

between right and wrong is not sufficient to avoid falling into the behavioral traps people can face when under pressure to succeed. Answering a single question, Madoff exhibits several all-too-familiar cognitive biases, psychological... View Details
Keywords: by Carmen Nobel; Financial Services

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