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  • All HBS Web  (761)
    • News  (95)
    • Research  (531)
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  • Faculty Publications  (344)

Show Results For

  • All HBS Web  (761)
    • News  (95)
    • Research  (531)
    • Events  (16)
    • Multimedia  (9)
  • Faculty Publications  (344)
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  • 2023
  • Article

Let's Coordinate! The Reinforcement of a ‘Liberal Bastion’ within European Industrial Federations, 1978-1987

By: Sabine Pitteloud
This article focuses on the establishment in the 1970s of a new international private governance forum, the so-called ‘Interlaken Conferences’, which gathered together the leading figures of the Industrial Federations of the Federal Republic of Germany, Austria,... View Details
Keywords: Business Interest Association; Lobbying; Neo-Liberalism; Neocorporatism; Coordination; Economic Policy; Business and Government Relations; Labor Unions; Economics; Policy; Europe
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Pitteloud, Sabine. "Let's Coordinate! The Reinforcement of a ‘Liberal Bastion’ within European Industrial Federations, 1978-1987." Special Issue on Brokers of the wealthy (Transnational business associations) edited by Pierre Eichenberger, Neil Rollings and Janick Marina Schaufelbuehl. Business History 65, no. 2 (2023): 345–365.
  • October 2012
  • Article

The Gifts We Keep on Giving: Documenting and Destigmatizing the Regifting Taboo

By: Gabrielle S. Adams, Francis J. Flynn and Michael I. Norton
Five studies investigate whether the practice of "regifting"-a social taboo-is as offensive to givers as regifters assume. Participants who imagined regifting thought that the original givers would be more offended than givers reported feeling, to such an extent that... View Details
Keywords: Philanthropy and Charitable Giving; Attitudes; Behavior; Research
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Adams, Gabrielle S., Francis J. Flynn, and Michael I. Norton. "The Gifts We Keep on Giving: Documenting and Destigmatizing the Regifting Taboo." Psychological Science 23, no. 10 (October 2012): 1145–1150.
  • Article

L'autodiscipline en guise de régulation. La stratégie patronale à l'heure de la surchauffe économique en Suisse autour de 1960

By: Sabine Pitteloud
Die Strategie der Unternehmensverbände zur Bekämpfung der konjunkturellen «Überhitzung» um 1960 Sabine Pitteloud interessiert sich für den Versuch, privatwirtschaftliche Antworten auf die Teuerung der 1960er-Jahre zu finden. Arbeitgeber und Gewerkschaften waren sich... View Details
Keywords: Inflation; Regulation; Business & Government Relations; Inflation and Deflation; Governing Rules, Regulations, and Reforms; Business and Government Relations; Labor Unions; Switzerland
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Pitteloud, Sabine. "L'autodiscipline en guise de régulation. La stratégie patronale à l'heure de la surchauffe économique en Suisse autour de 1960." Traverse: Zeitschrift für Geschichte = Revue d'histoire 24, no. 3 (2017).
  • December 2018
  • Article

Introduction to Argentine Exceptionalism

By: Edward L. Glaeser, Rafael Di Tella and Lucas Llach
This article is an introduction to the special collection on Argentine Exceptionalism. First, we discuss why the case of Argentina is generally regarded as exceptional: the country was among the richest in the world at the beginning of the 20th century, but it... View Details
Keywords: Argentine Exceptionalism; Economic History; Economy; History; Argentina
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Glaeser, Edward L., Rafael Di Tella, and Lucas Llach. "Introduction to Argentine Exceptionalism." Latin American Economic Review 27, no. 1 (December 2018).
  • 2009
  • Working Paper

Taking a 'Deep Dive': What Only a Top Leader Can Do

By: Howard H. Yu and Joseph L. Bower
Unlike most historical accounts of strategic change inside large firms, empirical research on strategic management rarely uses the day-to-day behaviors of top executives as the unit of analysis. By examining the resource allocation process closely, we introduce the... View Details
Keywords: Leading Change; Management Practices and Processes; Resource Allocation; Business Processes; Organizational Change and Adaptation; Organizational Culture; Organizational Structure
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Yu, Howard H., and Joseph L. Bower. "Taking a 'Deep Dive': What Only a Top Leader Can Do." Harvard Business School Working Paper, No. 09-109, April 2009. (Revised February 2010, May 2010.)
  • 2024
  • Working Paper

The New Digital Divide

By: Mayana Pereira, Shane Greenstein, Raffaella Sadun, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia and Juan Lavista Ferres
We build and analyze new metrics of digital usage that leverage telemetry data collected by Microsoft during operating system updates across forty million Windows devices in U.S. households. These measures of US household digital usage are much more comprehensive than... View Details
Keywords: Mathematical Methods; Measurement and Metrics; Geographic Location; Behavior; Technology Adoption; Demographics
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Pereira, Mayana, Shane Greenstein, Raffaella Sadun, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia, and Juan Lavista Ferres. "The New Digital Divide." NBER Working Paper Series, No. 32932, September 2024.
  • Article

Feeling Authentic Serves as a Buffer Against Rejections

By: F. Gino and M. Kouchaki
Social exclusion is a painful yet common experience in many people’s personal and professional lives. This research demonstrates that feeling authentic serves as a buffer against social rejection, leading people to experience less social pain. Across five studies,... View Details
Keywords: Authenticity; Social Exclusion; Threat; Decision Making; Perception; Relationships
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Gino, F., and M. Kouchaki. "Feeling Authentic Serves as a Buffer Against Rejections." Organizational Behavior and Human Decision Processes 160 (September 2020): 36–50.
  • October 2020
  • Article

What Goes Down When Advice Goes Up: Younger Advisers Underestimate Their Impact

By: Ting Zhang and Michael S. North
Common wisdom suggests that older is wiser. Consequently, people rarely give advice to older individuals—even when they are relatively more expert—leading to missed learning opportunities. Across six studies (N=3,445), we explore the psychology of advisers when they... View Details
Keywords: Advice; Expertise; Knowledge Sharing; Experience and Expertise; Age; Perception
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Zhang, Ting, and Michael S. North. "What Goes Down When Advice Goes Up: Younger Advisers Underestimate Their Impact." Personality and Social Psychology Bulletin 46, no. 10 (October 2020): 1444–1460.
  • Article

Inaccurate Group Meta-Perceptions Drive Negative Out-Group Attributions in Competitive Contexts

By: J. Lees and M. Cikara
Across seven experiments and one survey (n = 4,282), people consistently overestimated out-group negativity towards the collective behaviour of their in-group. This negativity bias in group meta-perception was present across multiple competitive (but not cooperative)... View Details
Keywords: Intergroup Competition; Psychology; Political Polarization; Judgment And Decision-making
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Lees, J., and M. Cikara. "Inaccurate Group Meta-Perceptions Drive Negative Out-Group Attributions in Competitive Contexts." Nature Human Behaviour 4, no. 3 (March 2020): 279–286.
  • Article

Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information

By: Santiago Gallino and Antonio Moreno
Using a proprietary data set, we analyze the impact of the implementation of a “buy-online, pick-up-in-store” (BOPS) project. The implementation of this project is associated with a reduction in online sales and an increase in store sales and traffic. These results can... View Details
Keywords: Retail Operations; Inventory Availability; Empirical Operations Management; Business Analytics; Online Retail; Ecommerce; Operations; Management; Distribution Channels; Consumer Behavior; E-commerce; Retail Industry
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Gallino, Santiago, and Antonio Moreno. "Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information." Management Science 60, no. 6 (June 2014): 1434–1451. (Finalist of Management Science Best Paper award in Operations Management.)
  • Article

Learning Through Noticing: Theory and Evidence from a Field Experiment

By: Rema Hanna, Sendhil Mullainathan and Joshua Schwartzstein
We consider a model of technological learning under which people "learn through noticing": they choose which input dimensions to attend to and subsequently learn about from available data. Using this model, we show how people with a great deal of experience may... View Details
Keywords: Perception; Behavior; Learning
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Hanna, Rema, Sendhil Mullainathan, and Joshua Schwartzstein. "Learning Through Noticing: Theory and Evidence from a Field Experiment." Quarterly Journal of Economics 129, no. 3 (August 2014): 1311–1353. (Online Appendix.)
  • July 2023
  • Article

Negative Expressions Are Shared More on Twitter for Public Figures Than for Ordinary Users

By: Jonas P. Schöne, David Garcia, Brian Parkinson and Amit Goldenberg
Social media users tend to produce content that contains more positive than negative emotional language. However, negative emotional language is more likely to be shared. To understand why, research has thus far focused on psychological processes associated with... View Details
Keywords: Social Media; Emotions
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Schöne, Jonas P., David Garcia, Brian Parkinson, and Amit Goldenberg. "Negative Expressions Are Shared More on Twitter for Public Figures Than for Ordinary Users." PNAS Nexus 2, no. 7 (July 2023).
  • February 2013
  • Article

Commitment and Behavior Change: Evidence from the Field

By: Katie Baca-Motes, Amber Brown, Ayelet Gneezy, Elizabeth A. Keenan and Leif D. Nelson
Influencing behavior change is an ongoing challenge in psychology, economics, and consumer behavior research. Building on previous work on commitment, self-signaling, and the principle of consistency, a large, intensive field experiment (N = 2,416) examined the effect... View Details
Keywords: Behavior; Marketing
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Baca-Motes, Katie, Amber Brown, Ayelet Gneezy, Elizabeth A. Keenan, and Leif D. Nelson. "Commitment and Behavior Change: Evidence from the Field." Journal of Consumer Research 39, no. 5 (February 2013): 1070–1084.
  • Forthcoming
  • Article

On the Limits of Anonymization for Promoting Diversity in Organizations

By: Linda W. Chang and Edward H. Chang
Anonymization of job applicant resumes is a recommended strategy to increase diversity in organizations, but large-scale tests have shown mixed results. We consider decision-makers’ social dominance orientation (SDO), a measure of anti-egalitarianism/endorsement of... View Details
Keywords: Diversity; Selection and Staffing; Rank and Position
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Chang, Linda W., and Edward H. Chang. "On the Limits of Anonymization for Promoting Diversity in Organizations." Personality and Social Psychology Bulletin (forthcoming). (Pre-published online January 3, 2025.)
  • 2009
  • Book

Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed and What to Do About It

By: Josh Lerner
In response to the financial crisis, governments are being far more aggressive in intervening to promote economic activity, a trend that shows little tendency of alleviating. This book looks at the experiences of governments in encouraging entrepreneurs and venture... View Details
Keywords: Economic Growth; Financial Crisis; Entrepreneurship; Venture Capital; Policy; Business and Government Relations
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Lerner, Josh. Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed and What to Do About It. Princeton University Press, 2009. (Winner of Axiom Business Book Award. Gold Medal in Entrepreneurship presented by Jenkins Group Inc. Winner of PROSE Award for Excellence in Business, Finance & Management “For Professional and Scholarly Excellence” presented by Association of American Publishers.)
  • Research Summary

Impact Investing

In the last decade, inspired by the success of commercial microfinance, the concept of applying the practice of equity investing to the delivery of high social impact interventions has drawn increasing attention in development circles, business academia and... View Details
  • October 2020
  • Case

PraDigi Open Learning: Transforming Rural India

By: John J-H Kim and Malini Sen
Pratham is a non-governmental organization, focusing on high-quality, low-cost and replicable interventions to address gaps in the Indian education system. Co-founder Madhav Chavan is interested in using technology for education but differed in the way it is used in... View Details
Keywords: Decision Choices and Conditions; Social Entrepreneurship; Education; Information Technology; Learning; Growth and Development Strategy; Non-Governmental Organizations; Social Issues; Education Industry; India; Asia
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Kim, John J-H, and Malini Sen. "PraDigi Open Learning: Transforming Rural India." Harvard Business School Case 321-022, October 2020.
  • Forthcoming
  • Article

Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation

By: Maya Balakrishnan, Kris Ferreira and Jordan Tong
Even if algorithms make better predictions than humans on average, humans may sometimes have private information which an algorithm does not have access to that can improve performance. How can we help humans effectively use and adjust recommendations made by... View Details
Keywords: AI and Machine Learning; Analytics and Data Science; Forecasting and Prediction; Digital Marketing
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Balakrishnan, Maya, Kris Ferreira, and Jordan Tong. "Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation." Management Science (forthcoming). (Pre-published online March 24, 2025.)
  • 2015
  • Working Paper

Blinded by Experience: Prior Experience, Negative News and Belief Updating

By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
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Staats, Bradley R., Diwas S. KC, and Francesca Gino. "Blinded by Experience: Prior Experience, Negative News and Belief Updating." Harvard Business School Working Paper, No. 16-015, August 2015.
  • Article

Timing is Everything: The Importance of Finding the Right Moment in Leading Teams

Great team leaders have superb timing. We explore in this article two different types of timing that leaders need to help their teams. First, they understand when teams are naturally open to help, and what kinds of help to give teams at predictable times in... View Details

Keywords: Strategy; Groups and Teams; Leadership Style
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Wageman, Ruth, Colin M. Fisher, and J. Richard Hackman. "Timing is Everything: The Importance of Finding the Right Moment in Leading Teams." Organizational Dynamics 38, no. 3 (July–September 2009): 192–203.
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