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(1,228)
- People (8)
- News (318)
- Research (527)
- Events (4)
- Multimedia (2)
- Faculty Publications (188)
Show Results For
- All HBS Web
(1,228)
- People (8)
- News (318)
- Research (527)
- Events (4)
- Multimedia (2)
- Faculty Publications (188)
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- 2024
- Working Paper
Immodest Victims: Victims Who Broadcast Their Victimization Are Seen as Less Morally Virtuous
By: Nathan Dhaliwal, Jillian J. Jordan, Anoushka Kiyawat and Pat Barclay
How do people evaluate victims who advertise their victim status? Because such broadcasting can elicit sympathy and support, we propose that declining to broadcast serves as a costly act of modesty: one is withholding a fact about oneself that could garner resources... View Details
Dhaliwal, Nathan, Jillian J. Jordan, Anoushka Kiyawat, and Pat Barclay. "Immodest Victims: Victims Who Broadcast Their Victimization Are Seen as Less Morally Virtuous." Working Paper, August 2024.
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
Management lessons for empathic leaders Since the research team studied workplace interactions between co-workers, more research is needed to evaluate how emotional acknowledgment works in hierarchical View Details
Keywords: by Pamela Reynolds
- 25 Oct 2011
- First Look
First Look: October 25
stores are multi-sided platforms (MSPs). We propose a definition that provides a more precise notion of MSPs by requiring that they enable direct interactions between the multiple customer types that are affiliated with them. Several... View Details
Keywords: Sean Silverthorne
- 19 Apr 2011
- First Look
First Look: April 19
violation of Facebook's terms of service as a non-copyright holder was using the imagery and logo associated with a known brand. Facebook contacted Michael Donnelly, Group Director, Worldwide Interactive Marketing for The Coca-Cola... View Details
Keywords: Sean Silverthorne
- 23 Jun 2009
- First Look
First Look: June 23
Interconnected: A Manifesto for Smarter Cities Authors:Rosabeth Moss Kanter and Stanley S. Litow Abstract The need for a fresh approach to U.S. communities is more urgent than ever because of the biggest global economic crisis since the... View Details
Keywords: Martha Lagace
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
to keep working from home part of the time after COVID-19 abates, researchers are probing how virtual interaction might reshape organizations. In the first large-scale analysis of digital communication early... View Details
Keywords: by Danielle Kost
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
would like more information. These interactive sessions allow for feedback that would not be available with one-way communication tools. After-action review Take the time to review how your organization... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
As global companies increasingly adopt a dominant language, usually English, which all employees must use to simplify communications and increase collaboration, many are dismayed to find an unexpected outcome. Results are exactly opposite... View Details
Keywords: by Kim Girard
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
Period." Behaviors in which team members interact with each other and with the technology in a learning-oriented way help overcome the disruptive effect on existing routines. These behaviors, facilitated by the team leader, include... View Details
Keywords: by Hilah Geer
- 05 Feb 2007
- Research & Ideas
Business and the Global Poor
out of touch with the realities of the poor. They tend to come from the upper economic classes and primarily interact with people like themselves. Because of this difference in world view, corporate leaders may overlook crucial business... View Details
Keywords: by Sean Silverthorne
- 07 Jun 2011
- First Look
First Look: June 7
This case, set in 2010, presents an overview of the new, more interactive model of employee communication that HPCL introduced as part of its effort to adapt to increased market competition during the early... View Details
Keywords: Sean Silverthorne
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
employees, the only face of the company that they interact with. This greatly increases the importance of managers. A big question remains. What can organizations and team leaders do to increase fulfillment of each of the four drives? The... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 28 Apr 2015
- First Look
First Look: April 28
deeming it unearned. They also reported a heightened sense of belonging, optimism about career advancement, and access to expanded networks. Yet among those who interacted regularly with Japanese counterparts, narratives also revealed... View Details
Keywords: Sean Silverthorne
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
emergent machine of the sovereign state. Yet such strategic interaction rarely yielded a decisive victory for either the secular state or for religion. By tracing how state-builders engaged religious institutions, elites, and attachments,... View Details
Keywords: Dina Gerdeman
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
unrealistic and have to work to reset them. Also you should take care, as part of your broader effort to secure early wins, to under-promise and over-deliver. The style conversation. In this conversation you work to understand how you and your new boss can best View Details
Keywords: by Michael Watkins
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
determine the platforms' ability to create viable ecosystems by getting the relevant sides on board, generating interactions among them, and extracting profits. Vertical scope has to do with the decision of whether or not to integrate... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
interacting with the real you (authenticity), when they have faith in your judgment and competence (logic), and when they feel that you care about them (empathy),” they write. Put together, these factors argue for an informal,... View Details
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
fear mongering and all the other attack strategies (more on that soon). Delay There are questions and concerns that can kill a good proposal simply by creating a deadly delay. They so slow the communication and discussion of a plan that... View Details
Keywords: by John Kotter & Lorne A. Whitehead