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  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

more intent than the other—and that intent might contribute to feelings of being selfish." Putting The Hypotheses To The Test The researchers conducted a series of experimental and field studies to test the... View Details
Keywords: by Carmen Nobel
  • 2012
  • Article

Evidence for the Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths

By: Lyn M. Van Swol, Michael T. Braun and Deepak Malhotra
The study used Linguistic Inquiry and Word Count and Coh-Metrix software to examine linguistic differences with deception in an ultimatum game. In the game, the Allocator was given an amount of money to divide with the Receiver. The Receiver did not know the precise... View Details
Keywords: Communication Intention and Meaning; Cognition and Thinking
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  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

what they needed. The narrative was simple and straightforward, and there were no strings, she thought, only benefits. Surprise, surprise. Despite the benign intent and potential value of the idea, suspicion and skepticism soon surfaced... View Details
Keywords: by Sean Silverthorne
  • 05 Jul 2006
  • Research & Ideas

The Accidental Innovator

neighbor in a tattoo parlor in a country on the other side of the world (assuming you hadn't planned to meet there). We propose a way of defining the "intensity" of an accident, by which we mean, roughly, how far outside View Details
Keywords: by Sarah Jane Gilbert
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

these priorities to each department and geographic region in order to better achieve overall organization objectives. "When a leadership has this discipline, they focus much more intently on what tasks they need to do superbly well... View Details
Keywords: by Carmen Nobel
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

barriers that threaten employees' sense of belonging. Encourage practice of the new language. Provide nonthreatening environments where the new language can be studied and practiced. Encourage empathy. Promote sharing of experiences as employees grapple with the... View Details
Keywords: by Kim Girard
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

should at least know what is going on. The number one thing to do is audit your algorithms and check if you have outcomes that are systematically different. And then based on whatever the objective is, whatever your business intentions... View Details
Keywords: by Rachel Layne
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

fold it into a paper airplane and toss it from a city window or into the sea. Instead of writing, you could also use natural objects to represent things (e.g., an acorn to represent your tough outer shell or a dried leaf to represent being fragile in certain... View Details
Keywords: by Julia Austin
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

time to get all of their people together, so the meetings kept getting delayed and delayed,” he says. “The intent of these processes is often good, but the results are not. You have to walk a fine line and strike a careful balance between... View Details
Keywords: by Dina Gerdeman
  • 2010
  • Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details
Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas
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  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 2010
  • Book

Different: Escaping the Competitive Herd

By: Youngme Moon
Every few years a book-through a combination of the author's unique voice, storytelling ability, spirit, and insight-simply breaks the mold. Youngme Moon's DIFFERENT is that kind of book, a book for "people who don't read business books...," a book that feels like an... View Details
Keywords: Communication Intention and Meaning; Entrepreneurship; Innovation and Invention; Marketing; Creativity; Competition
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  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

purchase intentions and consumers' real choices. “Brand biographies can be used to avoid anticorporate consumer backlash and mitigate the 'curse of success.' ” Because the underdog narrative is an underexplored topic in consumer research,... View Details
Keywords: by Martha Lagace
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

Google, Microsoft, and Fedex, to foster creativity, deepen learning, and solve complex problems.) Thomke became a certified LSP facilitator and then spent more than a year working on the design of his class, with the intent of creating a... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

aftermath of a deal in one of two ways: as a side effect of what some executives called “getting rid of the deadwood,” or as an intentional drive by the larger firm to create a more defined diversity policy. “Both forces are at play,” he... View Details
Keywords: by Lane Lambert
  • 16 Jul 2013
  • First Look

First Look: July 16

  Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their workplaces. What makes them... View Details
Keywords: Anna Secino
  • 17 Dec 2014
  • Research & Ideas

How Our Brain Determines if the Product is Worth the Price

seconds, followed by a decision screen displaying both price and product. They then indicated the extent to which they wanted to buy the items on a scale from 0 to 100, with anything above a 50 categorized as intent to purchase the... View Details
Keywords: by Carmen Nobel; Retail
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

controversies, trade continues. It’s perhaps evidence that sanity still prevails in the business world. But it raises the question of whether it’s time for the US to send a message, however small, of positive intent toward China by... View Details
Keywords: Re: James L. Heskett
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

their companies before committing to VC funds. "What's more important than that is the structure of the relationships of your most valued advisors, which, in many ways, are the VCs." “Whether you go into this agreement with the intention... View Details
Keywords: by Rachel Layne
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

at some of the social media missteps brands have taken over the past decade–and the lessons we’ve learned from them. Prioritizing technology over substance Maybe it’s because the medium seems so ephemeral, but digital brand managers are too often View Details
Keywords: by Dina Gerdeman; Advertising; Technology

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