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Show Results For
- All HBS Web
(1,064)
- People (2)
- News (373)
- Research (482)
- Events (2)
- Multimedia (12)
- Faculty Publications (221)
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- 07 May 2012
- Research & Ideas
The Art of Haggling
intent on dominating, and who refuse to engage in problem solving. Skillful negotiation starts with having a clear sense of when to walk away, in order to avoid being browbeaten into accepting unreasonable terms, he explains. It also... View Details
Keywords: by Katie Johnston
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
Google, Microsoft, and Fedex, to foster creativity, deepen learning, and solve complex problems.) Thomke became a certified LSP facilitator and then spent more than a year working on the design of his class, with the intent of creating a... View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
what they needed. The narrative was simple and straightforward, and there were no strings, she thought, only benefits. Surprise, surprise. Despite the benign intent and potential value of the idea, suspicion and skepticism soon surfaced... View Details
Keywords: by Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their workplaces. What makes them... View Details
Keywords: Anna Secino
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
Someone is out to shoot down your best ideas. Do you know how to defend yourself? In their new book, Buy-IN: Saving Your Good Idea from Getting Shot Down, HBS professor emeritus John P. Kotter and University of British Columbia professor Lorne A. Whitehead teach how to... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
seconds, followed by a decision screen displaying both price and product. They then indicated the extent to which they wanted to buy the items on a scale from 0 to 100, with anything above a 50 categorized as intent to purchase the... View Details
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
controversies, trade continues. It’s perhaps evidence that sanity still prevails in the business world. But it raises the question of whether it’s time for the US to send a message, however small, of positive intent toward China by... View Details
Keywords: Re: James L. Heskett
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
On Facebook and a myriad of other social media platforms, you can find out who your friends are dating, see pictures of their last vacation, and even know what they had for lunch yesterday. It is now becoming more unusual when someone chooses not to divulge their... View Details
Keywords: by Michael Blanding
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
collaborate, you can become more focused and intentional about how you spend your time. Before this crisis, you may have felt overloaded with too many meetings and relentless emails, making it seem like you never had time to do your... View Details
Keywords: by Dina Gerdeman
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
their companies before committing to VC funds. "What's more important than that is the structure of the relationships of your most valued advisors, which, in many ways, are the VCs." “Whether you go into this agreement with the intention... View Details
Keywords: by Rachel Layne
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
research shows that supervisors are actually more willing to grant extensions than employees realize; in fact, they tend to view those who request extra breathing room as highly motivated employees who are intent on producing better... View Details
Keywords: by Dina Gerdeman
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
apps to improve their and their children’s health outcomes. Ovia seeks to improve poor maternal health outcomes, particularly among women and children of color, adopting as its existential intent the provision of “equal care, longitudinal... View Details
Keywords: by Ranjay Gulati
- May 2011
- Article
The Wise Leader
By: Ikujiro Nonaka and Hirotaka Takeuchi
In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global... View Details
Keywords: Communication Intention and Meaning; Interpersonal Communication; Experience and Expertise; Values and Beliefs; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Leadership Development; Corporate Social Responsibility and Impact; Personal Characteristics; Power and Influence
Nonaka, Ikujiro, and Hirotaka Takeuchi. "The Wise Leader." Harvard Business Review 89, no. 5 (May 2011).
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
intentions but more about actions.” Patti Gillenwater suggested that companies should change their hiring policies. In her words, “hiring individuals that have ‘grown up’ in diverse, inclusive environments is spot on. This would mean... View Details
Keywords: by James Heskett
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
elections in nine countries, including the US, UK, Germany, and Canada. Among the 172,000 respondents in the study, almost 80 percent had watched a debate. The team compared vote intentions in the pre-election survey to actual votes... View Details
Keywords: by Danielle Kost
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
ourselves. As a result, we shouldn't trust anything that we say or plan. He cites studies that conclude that people deceive themselves into thinking they will do things in the future that, when the time comes, they have no intention of... View Details
Keywords: by James Heskett
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
requires that you understand the other side's interests and constraints, and that the other party understands your interests and constraints. Most family members are typically well intentioned when they negotiate, and one would think that... View Details
Keywords: by John A. Davis and Deepak Malhotra
- 2010
- Book
Buy-In: Saving Your Good Idea from Getting Shot Down
By: John P. Kotter and Lorne A. Whitehead
You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened, your idea is dead,... View Details
Keywords: Communication Intention and Meaning; Cost vs Benefits; Problems and Challenges; Interests; Value
Kotter, John P., and Lorne A. Whitehead. Buy-In: Saving Your Good Idea from Getting Shot Down. Harvard Business Review Press, 2010.
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
three dimensions) intent (oriented toward the greater good of others), reliability, and competence.” Paul Browning’s research “uncovered 10 practices that leaders can develop to enhance the trust people have in them.” Presumably, they can... View Details
Keywords: by James Heskett
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
link strategic intent to the implications for integration that result. It stands to reason that executives overseeing each of these activities face different challenges. If you acquire a company because your industry has excess capacity,... View Details
Keywords: by Joseph L. Bower