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Show Results For
- All HBS Web
(793)
- People (1)
- News (184)
- Research (474)
- Multimedia (7)
- Faculty Publications (214)
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- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
Sweden has long seemed like a social-welfare capitalist dream come true, where companies and labor unions collaborate in harmony with government support. Swedish citizens are among the wealthiest in the world, and they enjoy publicly... View Details
Keywords: by Lane Lambert
- 23 Dec 2008
- First Look
First Look: December 23, 2008
China Harvard Business School Case 209-021 The Chubb Corporation, headquartered in the U.S., was the holding company for a number of property and casualty insurance companies... View Details
Keywords: Martha Lagace
- 28 Feb 2012
- First Look
First Look: Feb. 28
him to start a back-office services firm for their insurance company clients, which grew into ReSource Pro. By year-end 2007, ReSource Pro employed 250 people, of whom only four were U.S. based. With... View Details
Keywords: Sean Silverthorne
- 25 Jan 2021
- Book
In a Nutshell, Why American Capitalism Succeeded
alcohol-and-herb-based medicine for women; John Merrick, a founder of the North Carolina Mutual Life Insurance Company, one of a number of African-American-owned companies in Durham in the early 20th... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
have been very difficult for Larry to even get a foot in the corporate door, let alone rise to the top,” Gino says. “Back then, there was a lot of stigma around people who have criminal records—and that stigma still exists today.” While a growing number of View Details
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
Source: rawpixel Many jobs involve completing a series of sequential, independent, prearranged tasks. Physicians see patients; teachers grade papers; insurance agents process stacks of claims. In the interest of productivity, some... View Details
- 25 Jul 2023
- Research & Ideas
Could a Business Model Help Big Pharma Save Lives and Profit?
With a foothold in these markets, pharmaceutical companies will also sell branded drugs—at appropriately tiered prices—to higher income consumers and insurers who can afford them, even as the View Details
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
swipe left and it will stop insuring it. You don't have to do all the activities you normally would do with a traditional insurance company. You don't have to talk to an agent, look at the policies, list the... View Details
- February 2005
- Article
Managing the Ecosystem
By: Marco Iansiti
The days of the corporate lone wolf are over. In our increasingly interconnected world, standing alone is no longer a viable business model. Instead, smart companies rely heavily on networks of partners, suppliers, and customers to achieve market success and sustain... View Details
Keywords: Integrated Corporate Reporting; Partners and Partnerships; Industry Clusters; Customers; Markets; Situation or Environment; Banks and Banking; Insurance; Software
Iansiti, Marco. "Managing the Ecosystem." Optimize 4, no. 2 (February 2005).
- April 2005
- Case
Merrill Lynch in 2003: Sunny Skies Ahead?
By: Boris Groysberg, Paul M. Healy and David Kiron
Merrill Lynch (ML) is at a crossroads. Stan O'Neal became its CEO and implemented a radical cost-cutting program. In addition, the company dot-com continues to recover from the fallout from the Enron and dot-com scandals. What are the future prospects for ML? Can the... View Details
Keywords: Management Teams; Forecasting and Prediction; Financial Condition; Investment; Insurance Industry; Insurance Industry; United States
Groysberg, Boris, Paul M. Healy, and David Kiron. "Merrill Lynch in 2003: Sunny Skies Ahead?" Harvard Business School Case 105-067, April 2005.
- 15 Feb 2011
- First Look
First Look: Feb. 15
compared to the long-easy philosophy. Download the paper: http://www.people.hbs.edu/mnorton/norton%20anik%20aknin%20dunn.pdf Deposit Insurance and Subsidized Recapitalizations Authors:Lucy White and Alan Morrison Publication:Journal of... View Details
Keywords: Sean Silverthorne
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
necessarily contribute to overall value," Huckman says. "Think about a company that runs very profitable hospitals. Are they profitable because they've figured out how to offer high quality care at low cost? Or are they... View Details
- 02 Jun 2011
- Research & Ideas
Signing at the Top: The Key to Preventing Tax Fraud?
at the beginning of the form with signing at the end. In one experiment, they teamed up with an automobile insurance company, manipulating the signature line on the policy review forms that customers receive at the end of each year. The... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
identity. There are numerous historical and current examples of companies forced to face the external shocks of disruptive innovators or shifts in consumer demand. Raffaelli mentions that many Swiss mechanical watch View Details
Keywords: by Carmen Nobel
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
trials at Boston Children’s Hospital. As the founders prepare to bring their new medical device to market, they struggle with two key decisions: Should Luminopia create its own salesforce to sell its product or should it outsource? And how should the View Details
Keywords: Sean Silverthorne
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
"We've wanted to learn about the challenges of the process and the challenges of companies in those markets trying to compete on a global platform. We are also curious how international companies have been... View Details
Keywords: by Martha Lagace
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
have been prepared for this?” Melman responded. “A lot of our dining rooms have zero sales. I don’t think there are many businesses in general that have a plan for zero sales. It’s not that we’re not prepared for not having business due to an emergency. We have... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
The coronavirus shock has disrupted more than jobs, supply chains, and financial markets. Your customer has changed fundamentally, too. The number one task for many companies now is discovering where their B2C and B2B customers have moved... View Details
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Mexico; North America; United States; Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
addition, since McLean's trailers were fully enclosed and secure, they were safe from pilferage and damage, which were considered costs of business in the traditional shipping industry. The safety of McLean's trailers also enabled customers to negotiate lower View Details