Institutional Holdings - Publications - Faculty & Research

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Human Behavior & Decision-Making - Faculty & Research

than contagion of other states and increases in passion that are not the result of contagion. We develop a theory of differentiated passion contagion that exposes the effort inherent in contagion and the implications of that effort. Our work suggests that passion... View Details

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

quarter of 2001 by more than $1 billion. The government also claimed that the Raptors did not hold the required amount of independent equity, thereby invalidating their purpose. An examiner appointed by the bankruptcy court claimed even... View Details

Keywords: by Martha Lagace; Energy; Utilities

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Finance - Faculty & Research

U.S. bank holding companies (2000–2015) and contrasts these with 1,452 nonbanks. Our findings indicate that most post-2008 improvements occurred in "process controls," e.g. Chief Risk Officer (CRO) appointments increased from 53%... View Details

Article

The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel

By: Dennis Campbell and Frances X. Frei

This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details

Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Banking Industry; United States

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Our Team - Impact Investments

investing and development. Marcus previously worked at the Federal Reserve Bank of San Francisco in their applied Micro department. Marcus holds a BA with honors in Economics and Mathematics from the University of California, Berkeley.... View Details

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new research finds the opposite View Details

Keywords: by Rachel Layne

10 Jun 2014
First Look

First Look: June 10

tens of thousands of code-of-conduct audits, we conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market institutions promote supply chain factories' compliance with... View Details

Keywords: Sean Silverthorne

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Team - Case Method Project

well as the creation of the Case Method Project at Harvard Business School in 2015 and, subsequently, the Case Method Institute for Education and Democracy in 2020. Joanna Beinhorn Joanna Beinhorn is the program coordinator for the Case... View Details

23 Jan 2018
First Look

First Look at New Research and Ideas, January 23, 2018

Review of Financial Studies Structural GARCH: The Volatility-Leverage Connection By: Engle, Robert F., and Emil N. Siriwardane Abstract—During the financial crisis, financial firm leverage and volatility both rose dramatically. Consequently, View Details

Keywords: Sean Silverthorne

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Profiles - MBA

astrophysics, and mathematics. I exploited the opportunity of delving into theory of computation at the Massachusetts Institute of Technology (MIT). In addition, over my sophomore summer, I utilized my technological background at... View Details

21 Sep 2016
HBS Seminar

Catherine Tucker, MIT Sloan School of Management

21 Jul 2010
Research & Ideas

HBS Faculty Debate Financial Reform Legislation

cash holdings by moving them into institutions that invest directly in money markets. But cash is not king if there are no people to rule. Cash still needs to be lent if it is going to yield anything, and... View Details

Keywords: by Staff

04 Dec 2018
First Look

New Research and Ideas, December 4, 2018

Jihwon Park, and Eugene F. Soltes Abstract—Using a set of proprietary records, we examine who consumes quarterly earnings conference calls and under which circumstances the calls are consumed. While there is significant interest in calls by View Details

Keywords: Dina Gerdeman

14 Jul 2023
Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Harvard Medical School; the Wyss Institute at the Harvard University; and the Institute for Medical Engineering and Science (IMES) at MIT, where she engineered drug delivery systems in collaboration with... View Details

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

Transition to Democracy Promotion The Pivot: Neoconservatives, the Philippines, and the Democracy Agenda By: Fibiger, Mattias Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54829 forthcoming Organization Science An... View Details

Keywords: Dina Gerdeman

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About the Center - Christensen Center for Teaching & Learning

instructors at other institutions in the United States and abroad. Services for HBS Faculty The Christensen Center supports all current Harvard Business School faculty through online resources and confidential one-on-one consulting... View Details

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Faculty & Researchers - Managing the Future of Work

Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage , Report, The Burning Glass Institute, 2022. With Christina Langer, Julia Nitschke, Layla O’Kane, Matthew Sigelman, and... View Details

25 Aug 2022
News

Reinventing the Future of Business

investments in innovations that enhance student learning and that hold the potential to generate solutions to important issues facing business and society. Harnessing the Tools of the Digital Age Understanding the Digital, Data, and... View Details

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

objective. Combining the two banks created opportunities to eliminate overlaps in such areas as back-office staff, branch offices, and computing infrastructure. Management of both banks also believed that larger and more diversified financial View Details

Keywords: by Stuart C. Gilson

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Symposium - Race, Gender & Equity

“the master’s tools will never dismantle the master’s house.” At that gathering, we examined whether and how various institutions and practices in the U.S.—capitalism, gender, companies’ diversity-equity-and-inclusion initiatives, and... View Details

Publications