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  • All HBS Web  (553)
    • News  (142)
    • Research  (259)
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  • Faculty Publications  (131)

Show Results For

  • All HBS Web  (553)
    • News  (142)
    • Research  (259)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (131)
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  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

users. Q: So the 25 million Mac users Apple talks about are customers over time? A: That's correct. There are roughly 25 million Macintosh users in the entire installed base. But in fact the real number of active users is something closer... View Details
Keywords: by Sean Silverthorne
  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

Upton, the days of installing a system, letting it languish over time until it becomes dysfunctional, and then undertaking a huge, expensive, and exhausting overhaul are gone forever. Replacing this old-fashioned "periodic"... View Details
Keywords: by Jim Aisner
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

supply chains, installing ERP (enterprise resource planning systems, as exemplified by SAP), and worrying about Y2K. The threat posed to our economy by Japan and Germany had eased, the stock market was going crazy, and everybody was... View Details
Keywords: by Martha Lagace
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

and best options in-store along with the electrical supplies and tools you will need to install the fixture. Online they carry an endless aisle of products and they provide videos and expert advice to help with installation. They do not... View Details
Keywords: by Sean Silverthorne; Retail
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

retail outlets, such that stores with membership fees are more popular even when they offer the same goods at the same prices as stores without fees. Download the paper: http://www.hbs.edu/research/pdf/08-029.pdf Dynamics of Platform Competition: Exploring the Role of... View Details
Keywords: Martha Lagace
  • 29 Jan 2014
  • Research & Ideas

Super Bowl Ads for Multitaskers

utilizes data from households across the country that install a set-top box alongside their television that analyzes second by second what family members watch. At the same time, Kantar records everything that is shown on every station,... View Details
Keywords: by Michael Blanding; Advertising; Sports
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

should consider not only the possibility that those laws might later be tightened, and applied retroactively (as has been the case in the United States with respect to CERCLA), to require costly cleanups that will adversely affect shareholder value, but also to ask... View Details
Keywords: by Carla Tishler
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

with more stringent and less stringent regulation, we do not see much of a difference. A big caveat is that we’re looking at consumer satisfaction metrics. We are not measuring adverse events that may happen far down the line in which, say, a roof is View Details
Keywords: by Martha Lagace; Service
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

lagging expansion plans for its Supercharger EV station network. The number of new charging ports opened from May through August tumbled 28 percent from the same period a year earlier. The reason? “Widespread layoffs in April gutted the team responsible for View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

upgrade sales to an installed base. When profits from the installed base are sufficiently large, a pure strategy equilibrium exists with two B firms active in the market. Although there is competition in the... View Details
Keywords: Martha Lagace
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

lawsuits against Blitz had followed. A former Blitz employee has testified that Blitz presented a revised gas can design to Walmart that would prevent the burn injuries by installing an "arrestor," a device that would prevent a... View Details
Keywords: by Max H. Bazerman; Retail
  • 05 Apr 2011
  • First Look

First Look: April 5

multiple ways and installing reward and recognition programs. It also establishes new programs to align the extensive networks of suppliers and dealers to the strategy. But after a sharp decline in sales triggered by the global financial... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

Swissgrid: Enterprise Risk Management in a Digital Age Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

for the same borrower, required monthly loan installments are 11% less likely to be missed under the group liability setting, relative to individual liability. In addition, compulsory savings deposits are 20% less likely to be missed... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

existing methods such as including observed covariates, random effects, or fixed effects. We then apply the latent space approach to identify social influence on installation of mobile apps in a social network. We find that peer influence... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

in the subsequent periods. Pricing in installments is one way they can do this. In the case of the country club, I might advise that dues be billed in the middle of the winter when the ability and desire to play golf is low.— John... View Details
Keywords: by Manda Mahoney
  • 17 Apr 2012
  • First Look

First Look: April 17

involved in the decision of whether or not to install refrigerator doors in the grocery section of its stores. While the energy savings and reduced carbon emissions are relatively clear and easy to measure, the impact on customers and... View Details
Keywords: Carmen Nobel
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